Jazeera Airways partners with HTS to introduce game changing products first time in the Middle East
Kuwait – Jazeera Airways and HTS, the B2B division of Hopper, have joined hands to introduce Cancel For Any Reason (CFAR) and Disruption Assistance For Any Reason (DAFAR) on the airline's direct channels. Jazeera will be the first airline in the Middle East to introduce these two fintech products. Slated to launch this year on the Jazeera Airways' mobile app and desktop channels, CFAR and DAFAR will offer a new level of flexibility and confidence for travelers.
Cancel For Any Reason (CFAR) from HTS offers a la carte flexibility on non-refundable fares, truly for any reason. It allows travelers to instantly cancel their flight up to 24 hours before departure and receive a predetermined percentage (typically 80% or 100%) of their ticket cost back — no questions asked.
Disruption Assistance For Any Reason (DAFAR) is a novel travel fintech product that addresses customer concerns around delays and cancellations on the day of travel. If a traveler's flight experiences a qualifying disruption (typically a delay of 2+ hours or cancellation on the day of travel), the passenger is immediately notified and can rebook a new flight to their destination on any airline. If they're not satisfied with their options, they can receive a 100% refund of their flight.
Barathan Pasupathi, Chief Executive Officer, Jazeera Airways said, "At Jazeera Airways, our focus is on delivering innovative and customer-centric solutions that enhance the travel experience. Unexpected travel disruption and flexibility are key considerations for our passengers, and HTS' proven, data-driven approach enables us to address these needs effectively. With HTS's seamless integration and experience, we can further elevate convenience and reliability for our customers."
This marks HTS' first partner in the Middle East, as the company continues to sign and launch partnerships across the globe.
'By offering premium add-ons that are popular and profitable, airlines can simultaneously delight customers and increase ancillary revenue,' said Dakota Smith, President & Co-Founder of Hopper. "As we continue to expand globally, we are thrilled to partner with Jazeera Airways to offer these solutions to millions of customers in the Middle East.'
About Jazeera Airways
Founded in 2004, Jazeera Airways is a leading low-cost carrier based in Kuwait, serving over 5 million passengers across a network of more than 60 destinations in the Middle East, Central and South Asia, Africa, and Europe.
Dedicated to offering affordable, high-quality air travel, Jazeera Airways caters to business, leisure, religious, and weekend travelers, all while maintaining the highest standards of safety and customer service.
Jazeera Airways currently operates a modern and efficient fleet of 24 Airbus A320ceo and A320neo aircraft, enabling it to optimize fuel efficiency and reduce environmental impact. 26 new aircraft from its order book, 18 A320neos and 8 A321neos are expected to arrive in 2027 onwards.
The only publicly traded airline on the Kuwait Stock Exchange (Boursa Kuwait), Jazeera Airways was recognized as a Fortune 500 Arabia company and named 'Great Place to Work' in 2023.
A trailblazer in the aviation sector, Jazeera Airways has introduced several digital initiatives to its customer experience and is one of the first to design, build, and operate its own terminal, Jazeera Terminal 5 (T5), at the Kuwait International Airport.
For more information visit: www.jazeeraairways.com
About HTS
HTS is the B2B division of Hopper, a global travel platform that uses data to bring transparency, flexibility, and savings to travelers globally. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world's leading banks, airlines and travel providers, HTS supercharges its partners' direct channels with its travel fintech, e-comm and payments products. To find out more about HTS, visit hts.hopper.com.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
3 hours ago
- Zawya
Jazeera Airways First Direct Flight to Budapest takes off
Kuwait City – Jazeera Airways today started its direct service between Kuwait and Budapest, Hungary. The twice-weekly flights mark the first-ever non-stop air connection between the two countries, opening up exciting opportunities for tourism, business, and cultural exchange. Barathan Pasupathi, Chief Executive Officer of Jazeera Airways, and H.E. András Szabó, Ambassador of Hungary to Kuwait, were onboard the inaugural flight, which featured a celebratory send-off for all passengers and included a unique souvenir boarding pass presented to the first passenger checked in. The new route, welcomed by Budapest Airport and supported by Visit Hungary, offers travelers from Kuwait easy access to one of Europe's most charming capitals, rich in history, architecture, and thermal spas. Passengers can now book flights via the Jazeera Airways website, mobile app, or call center at 177. Jazeera Airways also offers a range of fare bundles, products and services as well as connections beyond Kuwait to destinations across the Middle East, South Asia, and Africa. About Jazeera Airways Founded in 2004, Jazeera Airways is a leading low-cost carrier based in Kuwait, serving over 5 million passengers across a network of more than 60 destinations in the Middle East, Central and South Asia, Africa, and Europe. Dedicated to offering affordable, high-quality air travel, Jazeera Airways caters to business, leisure, religious, and weekend travellers, all while maintaining the highest standards of safety and customer service. Jazeera Airways currently operates a modern and efficient fleet of 24 Airbus A320ceo and A320neo aircraft, enabling it to optimize fuel efficiency and reduce environmental impact. 26 new aircraft from its orderbook, 18 A320neos and 8 A321neos are expected to arrive 2027 onwards. The only publicly traded airline on the Kuwait Stock Exchange (Boursa Kuwait), Jazeera Airways was recognized as a Fortune 500 Arabia company and named "Great Place to Work" in 2023. A trailblazer in the aviation sector, Jazeera Airways has introduced several digital initiatives to its customer experience and is one of the first to design, build, and operate its own terminal, Jazeera Terminal 5 (T5), at the Kuwait International Airport.
Zawya
a day ago
- Zawya
Jazeera Airways to start direct flights to Damascus from 19 June
Kuwait City, Jazeera Airways, Kuwait's leading low-cost carrier, announced the resumption of flights between Kuwait and Damascus, Syria, starting from 19 June 2025. This significant move marks the restoration of direct air connectivity between the two nations after a hiatus of over 12 years. Jazeera Airways previously served three destinations in Syria—Damascus, Aleppo, and Deir Ez Zoor—and is now returning to the Syrian capital to meet the growing demand for travel and reconnection. The relaunch of services to Damascus reflects the airline's commitment to serving over 200,000 Syrians in Kuwait, the second largest Middle Eastern community residing in the country. The service will launch with one daily flight, with plans to increase to twice-daily frequencies before the end of the summer travel season. The airline also plans to resume operations to other Syrian cities in line with anticipated market growth. The flights are currently open for booking with Jazeera Airways offering special promotional fares starting from just KD 95 one-way and KD 159 return—giving travelers an affordable opportunity to reconnect with Damascus. Barathan Pasupathi, Chief Executive Officer, Jazeera Airways commented, 'We are pleased to restart flights between Kuwait and Damascus, a route of immense importance to thousands of Syrian nationals living and working here. This development goes beyond simply restoring air travel—it represents a renewed bridge of connectivity that links families, communities, and opportunities. By reinstating this vital service, we are not only supporting the strong and vibrant Syrian community in Kuwait but also reinforcing the deep historical, cultural, and economic bonds between our two nations. We are deeply grateful to all stakeholders in both Kuwait and Syria who have partnered us in establishing the direct connectivity between Kuwait and Damascus.' With this development, Jazeera Airways reaffirms its role as a key enabler of regional connectivity and a committed partner to diverse communities across its network. Flight Schedule: Kuwait (KWI) – Damascus (DAM) Note: Flight times and frequencies are subject to change. About Jazeera Airways Founded in 2004, Jazeera Airways is a leading low-cost carrier based in Kuwait, serving over 5 million passengers across a network of more than 60 destinations in the Middle East, Central and South Asia, Africa, and Europe. Dedicated to offering affordable, high-quality air travel, Jazeera Airways caters to business, leisure, religious, and weekend travellers, all while maintaining the highest standards of safety and customer service. Jazeera Airways currently operates a modern and efficient fleet of 24 Airbus A320ceo and A320neo aircraft, enabling it to optimize fuel efficiency and reduce environmental impact. 26 new aircraft from its orderbook, 18 A320neos and 8 A321neos are expected to arrive 2027 onwards. The only publicly traded airline on the Kuwait Stock Exchange (Boursa Kuwait), Jazeera Airways was recognized as a Fortune 500 Arabia company and named "Great Place to Work" in 2023. A trailblazer in the aviation sector, Jazeera Airways has introduced several digital initiatives to its customer experience and is one of the first to design, build, and operate its own terminal, Jazeera Terminal 5 (T5), at the Kuwait International Airport.
Middle East Eye
2 days ago
- Middle East Eye
US backs Syrian plan to absorb foreign fighters into national army: Report
The US appears to have backed a plan by the Syrian government to assimilate thousands of foreign rebel fighters into the Syrian national army, Reuters reported on Monday. An estimated 3,500 foreign fighters, mainly Uighurs from China and Central Asia, would join a new unit called the 84th Syrian army division, also comprised of Syrians, three Syrian defence officials told Reuters. Tom Barrack, the US ambassador to Turkey and President Donald Trump's special envoy to Syria, told Reuters that the US government sought transparency and said there was an understanding between the US and Syria. Later on Tuesday, Barrack praised Syrian President Ahmed al-Sharaa, saying he had taken'meaningful steps' on foreign fighters. Barrack said the two met in Istanbul on Saturday. Barrack said it was a better strategy to contain the fighters than exclude them, as many are "very loyal" to the new government. This approach reverses the US's previous demand that the new leadership exclude foreign fighters. New MEE newsletter: Jerusalem Dispatch Sign up to get the latest insights and analysis on Israel-Palestine, alongside Turkey Unpacked and other MEE newsletters The change is seen to be a result of Trump's visit to the Middle East in May, when he agreed to meet Syria's new leader and lift the US's long-term sanctions on Syria. Syria has been under sanctions since 1979, when the US labelled Damascus a state sponsor of terrorism under the government of Hafez al-Assad, father of deposed Syrian president, Bashar al-Assad. Barrack also told Turkish media that the US would be reducing its military presence in the country. Foreign fighters Syria's Hayat Tahrir al-Sham (HTS) and linked groups were instrumental in toppling Bashar last year after a 13-year civil war between rebel groups and the former leader. Jordan's king warned US against assassinating Syria's Sharaa before Trump meeting Read More » HTS was comprised of many Uighurs who mostly came from China during the Syrian civil war and were persecuted in China. Uighurs are one of 55 recognised ethnic minorities in China and are Turkic-speaking. They are largely Sunni Muslims and live in the country's northwest Xinjiang province, which has had intermittent autonomy over the past few centuries. Most of the Chinese and Central Asian fighters belong to the Turkistan Islamic Party, designated a terrorist group by China. A Chinese foreign ministry spokesperson said in a statement to Reuters that "China hopes that Syria will oppose all forms of terrorism and extremist forces in response to the concerns of the international community." The Chinese government is accused of detaining more than one million Uighurs and other Muslim minorities in the eastern Xinjiang region and subjecting the community to abuses some have labelled a "genocide". China denies all allegations of abuse. Western powers have been concerned about foreign fighters in Syria. Sharaa has argued that bringing foreign fighters into the national army is less of a security risk than discarding them, as they would be more susceptible to being recruited by al-Qaeda or the Islamic State militant groups. The National reported that foreign fighters will be granted Syrian citizenship.
