Tech Mahindra and Coresight Research release report highlighting key global trends for building the 'Store of the Future'
The report defines the store of the future as a technology-enabled, data-integrated retail environment designed to elevate customer journey while driving back-end efficiency. Based on a survey of 360 retail decision-makers across North America and Europe, the findings highlight how leading retailers are turning to technology to solve core operational challenges, from ineffective store management to inventory inaccuracies - with 92% actively investing in tools to enhance in-store operations.
Sampath Saagi, Head of Diverse Industry Verticals Group (DIG), Americas, Tech Mahindra, said, 'The 'Store of the Future' is more than just a connected space, it's a dynamic, data-driven environment where seamless customer experiences meet operational efficiency. This report envisions equipping retailers with actionable insights and a practical roadmap to navigate their transformation journey - helping them identify where to invest, improve store performance, and deliver greater value to customers. Through our collaboration with Coresight Research, we aim to empower the industry with data-led strategies for building smarter, future-ready stores.'
Key findings highlight an industry in transition:
92% of retailers are actively investing in technologies to boost in-store operations.
84% of respondents acknowledge persistent operational inefficiencies that affect margins and revenue.
Enhancing shopper experience emerged as the top priority for 40% of retailers building future-ready stores.
57% are investing in advanced data analytics, making it the most widely adopted technology, while automated inventory tracking is seen as the most critical need.
Retailers anticipate that technology will drive benefits, including improved product availability, greater automation, and real-time data insights.
Automated inventory tracking is viewed as the most critical capability for future store operations.
The top three benefits of technology adoption are greater product availability, increased automation, and access to real-time data.
The report outlines that despite widespread optimism towards technologies, challenges remain, such as high implementation costs and data security concerns, that continue to slow adoption, underscoring the need for a phased, strategic approach to digital transformation.
Deborah Weinswig, CEO and Founder of Coresight Research, said, 'Building the 'Store of the Future' goes beyond deploying isolated technologies; it requires a clear understanding of core operational challenges and a cohesive blueprint to solve them. Success hinges on aligning investments with both near-term performance goals and long-term scalability to create a true competitive edge.'
The report provides global retailers a roadmap for building scalable, secure, and future-ready retail environments – 'Store of the Future.'
For more information about Tech Mahindra's retail solutions, click here
About Coresight Research
Coresight Research is a research and advisory firm specializing in retail and technology. Established in 2018 by leading global retail analyst Deborah Weinswig, the firm is headquartered in New York, with offices in London, Lagos, Hong Kong, Shanghai and Mangalore (India). The firm provides data-driven analysis and strategic advisory to clients including retailers, brands, real estate owners, enterprise technology companies, accelerators and more. For more information, please visit https://coresight.com/
About Tech Mahindra
Tech Mahindra (NSE: TECHM) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 148,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative's Terra Carta Seal, which recognizes global companies that are actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies. For more information on how TechM can partner with you to meet your Scale at Speed™ imperatives, please visit https://www.techmahindra.com
Our Social Media Channels
For more information on Tech Mahindra, please contact:
Abhilasha Gupta, Global Head – Corporate Communications & Public Affairs, Tech Mahindra
Email: Abhilasha.Gupta@TechMahindra.com ; media.relations@techmahindra.com
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
an hour ago
- Zawya
Agridence Transitions to Founder-Led Governance, Secures Global Investment to Accelerate Multi-Commodity Compliance Platform
Additional funding allows Agridence to better deliver its traceability modules and ESG solutions across agri-commodity sectors globally. SINGAPORE - Media OutReach Newswire - 13 August 2025 - Agridence Pte. Ltd. ("Agridence"), a Singapore-based technology leader in digital agri-commodity supply chains, today announced a funding round led by Cercano Management and supported by returning strategic investors EXEO Innovation Fund and Provident. This will empower Agridence to rapidly scale its multi-commodity compliance platform to help its customers by tackling industry-wide challenges such as supply chain opacity, sustainability risks, and fragmented smallholder networks. CEO Gerald Tan, who led Agridence's development since its inception in 2018, has invested additional capital to solidify his position as founder and the single largest individual shareholder of the company. This transition from a corporate venture-built startup to a founder owned and led enterprise underscores Tan's commitment to delivering value to Agridence's customers. "This funding marks a pivotal new chapter for Agridence. We are immensely grateful for the foundational support from our early corporate shareholders; their backing was instrumental during our startup phase and crucial in building the robust platform we have today. Now, as we mature, embracing a founder-led model is key to unlocking greater agility and neutrality. That's why this shift isn't just about capital; it's fundamentally about ownership alignment and direct accountability," said Gerald Tan, CEO and Founder of Agridence."The modular traceability infrastructure we built for natural rubber is now powering compliance for palm oil, cocoa, and beyond, proving these challenges are universal across agri-commodities, and we are now better positioned than ever to solve them." Why This Matters: Neutrality Meets Regulatory Urgency The shift to an independent, founder-led model provides better alignment and allows Agridence to address a critical industry need for a truly neutral technology platform that serves all stakeholders without corporate bias. " Southeast Asia is a key source and integral region in the global agri-commodities supply chain. A platform like Agridence that applies technology while working with local stakeholders for a more transparent, sustainable, and responsible sourcing is imperative for the industry. With this additional capital and new model, we see immense potential in Agridence, especially so being independently led by a local founder who has an operating track record within the rubber sector and has a team with deep sector know-how and local knowledge," said Yu Minjie, Managing Director at Cercano Management. From Niche to Multi-Commodity Expansion Agridence has evolved from its roots in digitizing physical natural rubber trades to delivering a comprehensive, multi-commodity platform for global MNCs and industry associations. Recent milestones include: Natural Rubber: The Global Platform for Sustainable Natural Rubber (GPSNR), whose members represent about 50% of the global market, uses Agridence's reporting platform for annual sustainability data submissions. Palm Oil: Agridence powers the RSPO Certification, Trade and Traceability System (prisma), supporting RSPO Certified Palm Oil trades and Sustainable Palm Oil Credits. This initiative went live in February 2025, with nearly 20,000 users expected on the system. Coconut: As the technology partner for the Sustainable Coconut Partnership's SCP Links platform, Agridence is simplifying sustainability reporting, digitizing audits, and increasing transparency. Cocoa: The company is driving smallholder inclusion through mapping programs across Africa. Interest is also growing in coffee, cashew, sugarcane, and other sectors. The new funding will accelerate Agridence's go-to-market strategy, supporting entry into new commodity verticals and geographic markets through strategic partnerships and acquisitions. "Our biggest differentiator is our team's deep and diverse agri-commodity background," Gerald Tan added."Trust is everything in this business. By leveraging our relationships, domain expertise, and technology innovations, we deliver proven regulatory and risk frameworks that solve our customers' real pain points. We know the challenges because we've lived them and our partners trust us to solve them." "Agridence has proven its capability to scale across multiple commodities and has earned the trust of global corporates, MNCs and industry associations. With momentum building in new commodities and geographies, the company is poised for exciting growth. We are proud to back the Agridence team as they enter this next chapter and deliver measurable impact across global supply chains," said Lim Swee Yong, CEO of EXEO Innovation Fund Management. Hashtag: #investment #impact #globalagrisupplychains #multicommoditysolution #traceability #governance The issuer is solely responsible for the content of this announcement. About Agridence Agridence is a Singapore headquartered agri-tech platform that digitises global agri-commodity supply chains to deliver end-to-end traceability, ESG compliance, and sustainability reporting. Our cloud-native, API-ready software combines AI analytics, geospatial mapping and mobile application data capture to monitor natural rubber, palm oil, cocoa, coconut and other crops end-to-end. Multinational companies, traders, processors and smallholders rely on Agridence to be compliant with the European Deforestation Regulation (EUDR), RSPO, GPSNR and other certification and assurance models. By embedding technology, trust and transparency at scale, we help the agri-commodity sector reduce deforestation risk and build resilient, low-carbon, socially responsible supply chains. The Agridence ecosystem unlocks: Real time supply chain transparency and chain-of-custody tracking Automated environmental, social and governance (ESG) risk analysis Smallholder onboarding and digital payment workflows API integrations with ERP, trading and certification systems By turning complex compliance into competitive advantage, Agridence helps enterprises de-risk sourcing, protect forests, and build a more resilient, sustainable agriculture ecosystem. Discover our agri-commodity compliance platform at email info@ or follow us on LinkedIn at About Cercano Management Cercano Management is a multi-family office that provides investment advisory and other services to select business owners and their families, foundations, charitable organizations, and related entities. Headquartered in Bellevue, Washington, Cercano manages over US$10BN in global assets as of December 2024 across venture capital, private equity, private credit and public equity strategies. Cercano's Asia headquarters in Singapore focuses on early-stage and private investments and has invested in 30 companies in the region since its inception in July 2019. Agridence
The National
an hour ago
- The National
US rate cut call adds fuel to global market rally
Treasury chief says inflation fears are overblown as Nasdaq, S&P 500 and Nikkei hit record highs
Khaleej Times
2 hours ago
- Khaleej Times
India PM Modi likely to meet Trump in US next month: Report
Indian Prime Minister Narendra Modi is likely to meet President Donald Trump during a visit to the United States next month to attend the UN General Assembly meeting, the Indian Express newspaper reported on Wednesday, citing sources. Reuters could not immediately verify the information outside business hours. The General Assembly kicks off on Sept 9, but the annual meeting of heads of state and government will be held from Sept 23-29. Although the reason for the potential visit will be to attend the UN meeting in New York, a key objective will be to hold talks with Trump and iron out trade and tariff issues that have led to some souring of ties between the two countries, the newspaper reported. News of a possible Modi trip to the US comes days after Trump announced an additional 25 per cent tariff on Indian goods to penalise New Delhi for continuing to buy Russian oil. The penalty took the total levy on Indian goods exported to the US to 50 per cent, among the highest levied on any US trading partner. Trade talks between New Delhi and Washington collapsed after five rounds of negotiations over disagreement on opening India's vast farm and dairy sectors and stopping Russian oil purchases. On Tuesday, US Treasury Secretary Scott Bessent said several large trade agreements were still waiting to be completed, including with Switzerland and India, but New Delhi had been "a bit recalcitrant" in talks with Washington. Bessent told Fox Business Network's "Kudlow" he hoped the Trump administration could wrap up its trade negotiations by the end of October. "That's aspirational, but I think we are in a good position," he said, adding, "I think we can be, we will have agreed on substantial terms with all the substantial countries."
