Hundreds of Scots left without internet and phone access due to major outage
CUT OFF Hundreds of Scots left without internet and phone access due to major outage
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A MAJOR outage has left hundreds of Scottish households without internet and phone access.
OpenReach revealed yesterday that customers in Orkney, Shetland and the Faroe Islands could face disruption to their broadband.
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Homes in Shetland have experienced disruption to broadband and phone services
Credit: Getty
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Orkney has also been affected by the major outage
Credit: Getty
It comes as a subsea cable from Orkney to Banff sustained damage at around 3am on Saturday morning, the BBC reports.
The Shefa-2 cable that was damaged and it was initially thought that up to 10,000 customers would be affected.
But as engineers began to work on the issue, Openreach revealed this morning that hundreds of households have been impacted.
And the issue has only affected Orkney and Shetland.
Many on the islands have experienced disruption to internet and phone services.
Landlines were never impacted by the outage.
OpenReach said: "We'll continue to assess, but customer broadband impact is more limited than initially thought, with hundreds of customers disrupted."
It added: "Landline calls were never impacted, and we'll continue to work hard to resolve and repair."
A timescale for the repairs is currently unknown and will depend on a number of conditions such as wind strength and direction.
Openreach apologised to those who had been affected.
Major power outage hits Brit holiday hotspot as ATMs down, metros halted & people 'trapped in lifts' in chaos
The cable, which links Orkney, Shetland and the Faroe Islands to mainland Scotland, was last damaged three years ago.
It happened in an incident thought to have been because of a fishing vessel.
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