
Drive to keep hospital shuttle going
Trevor Goodin is as busy as ever, helping people get to hospital appointments in Dunedin.
His donation-based minibus shuttle service runs five to six days a week, taking people to Dunedin Hospital for appointments.
The service also did trips to Timaru and Christchurch when needed, Mr Goodin said.
However, at one stage the shuttle service was in danger of folding.
When he first started in June 2023, he was told by Hato Hone St John a service from the organisation was "about a year away".
"That was when I said 'I'll put a shuttle on — we'll make it donation-based until they came on board'.
"June last year, they didn't, and I had to make a decision: do I keep going? What do I do?"
He said the decision to keep going was easy, but making the shuttle viable was the issue.
"We couldn't not get people there. The bottom line is we've got to get people to their appointments because they were cancelling their appointments.
"It looked like I was possibly going to have to close it down at one stage. It just reached a point where it just wasn't viable to keep going and the pockets weren't deep enough."
Observatory Village began sponsoring first and then the Freemasons joined.
Lodge Oamaru Kilwinning No 82 Right Worshipful Master Bruce Cawley said it was a very worthy cause to support.
"We didn't think it was very fair [Mr Goodin] having to fork out all the time. So the lodge got fully involved in helping him to get the whole service running.
"Between our lodge and our grand lodge we managed to pull enough money together to be able to keep him going.
"Anything we can do to raise money to keep this shuttle running until such time as St John come on board, we will try and do," Mr Cawley said.
The shuttle was all about taking care of Oamaruvians, he said.
"It's a service that is required here because we have no bus service to Dunedin until late in the afternoon and that's far too late.
"Oamaru's main population is elderly. They do need to get to hospital. A lot of people don't have their licence to be able to drive any more."
Mr Goodin pays for all maintenance, insurance and running costs, while sponsorship pays for the drivers and fuel.
"I'm extremely thankful for what the lodge and everyone has done," Mr Goodin said.
"We've just got to keep going."
nic.duff@oamarumail.co.nz
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles

RNZ News
07-08-2025
- RNZ News
Much-loved donkey visits threatened by St John's animal therapy programme axing
Photo: Supplied A Dunedin woman hopes to find a way to keep bringing a little donkey joy to residents of rest homes and dementia units in the wake of Hato Hone St John's decision to axe its animal therapy programme, Therapy Pets. The organisation has cut a raft of community programmes including its hospital volunteers, community carers and pet therapy services, affecting around 1100 volunteers. Dunedin woman Pim Allan and her husband have been a part of their programme, bringing 25-year-old Hoeti and 15-year-old Travis to dementia units over summer. Photo: Supplied She said there had been an overwhelmingly positive response to the visits. The residents look forward to the visits for days beforehand and talk about it a lot afterwards. "One of the managers came to us and said there was a lady who usually stays in her room the whole time and doesn't communicate with anybody who came out, sat in the sunshine with the other residents, interacted with the donkeys and spoke to some people - she'd been at the rest home for quite a while and hadn't done that before. "At another rest home, my husband was walking around with the donkey, and an old man put his arms around the donkey and cried. We've both been quite moved ourselves by the response of the residents. Photo: Supplied And she said the donkeys enjoy the visits too. "They love it. They load into the float really easily, and we can't get them back in at the end." Alan said she and her husband will be look what would be involved in terms of insurance and other requirements to continue the visits on their own. In an email to volunteers, Hato Hone St John said it had to make tough decisions about where it could have the greatest impact with the resources it has. Hato Hone volunteers work in hospital emergency departments supporting patients and their whānau and offering support to long stay patients, as well as visiting rest homes, reading to residents and helping with grocery shopping. Hato Hone St John Deputy chief executive Pete Loveridge said the decision was not down to cost cutting, but because the programmes were not aligned with its new ten-year strategy. The organisation would explore whether the services could be passed to other organisations over coming months, Loveridge said. Another pet therapy provider said she would welcome St John volunteers. Photo: Supplied Canine Friends Pet Therapy provided a similar service to St John, taking dogs to hundreds of rest homes, hospital and hospices throughout the country, though it charged a small membership fee to pet owners. Its president, Vicky Graham, told Checkpoint she had been trying to get in touch with St John, and would welcome volunteers facing the axe. The benefits of pet-facilitated therapy were becoming better known and appreciated, Graham said. "We share our dogs with people in need - people that are distressed, elderly people that are sick and in going through rehabilitation, just to enrich their lives and wellbeing." It also gave volunteers a sense of purpose to see the joy their dogs provided, she said. Sign up for Ngā Pitopito Kōrero , a daily newsletter curated by our editors and delivered straight to your inbox every weekday.

RNZ News
31-07-2025
- RNZ News
What you need to know about emergency medical care in New Zealand
Photo: RNZ / Marika Khabazi Frontline ambulance crews responded to more than 450,000 incidents nationwide in 2024, according to latest data compiled by Hato Hone St John. But do users need to pay for an ambulance if one is called to transport them to an emergency medical centre? And why does it sometimes take so long to see a doctor after arriving at an emergency department? In a medical emergency, it's good to know the answers to these questions and more ahead of the incident. Here's what you need to know about New Zealand's emergency healthcare system. Police advise people in a medical emergency to call 111 and ask for an ambulance if either someone has: Communications centres located in various parts of the country receive 111 emergency calls and coordinate the deployment of air or ground resources. In the event of a medical emergency, the communications centre will assign the most appropriate emergency unit to the scene. In most parts of New Zealand, ambulance services are provided by Hato Hone St John. In Wellington, they are offered by Wellington Free Ambulance. Large public hospitals have emergency departments, which operate 24/7 and are staffed with on-duty physicians around the clock. Find the locations of emergency departments nationwide here . It's important to note that New Zealand's emergency system is primarily supported by the public healthcare system. While some private hospitals do offer emergency medical services, insurance providers sometimes exclude emergency costs incurred at private facilities. Emergency departments typically do not provide non-urgent medical treatment. However, if a patient or injured person is near an emergency department and the condition is critical, they can be taken directly to the facility without waiting for 111 dispatch. Critical conditions include such things as heavy bleeding, broken major bones, bad burns, chest pain, issues related to breathing or consciousness, mental health emergencies, severe allergic reactions and injuries due to an accident (for example, a car crash). If an injured or ill person is a long way from an emergency department, police advise people to call 111 for an ambulance. Yes - and it's not cheap. For example, Hato Hone St John reports that each emergency deployment costs around $1000. However, users of the service are not charged the full amount. Citizens, residents or those with work visas exceeding two years are charged $125 per callout. For ambulance calls responding to an injury, whether a patient pays depends on the timing the service is provided. If the service is used within 24 hours of injury, Accident Compensation Corporation covers the cost. If more than 24 hours have passed, the patient bears the cost. It's worth noting that you might be charged a callout fee if someone else calls the ambulance on your behalf. For overseas visitors or short-term visa holders who are not eligible for public healthcare, callout charges can be as high as $800. Sometimes people question why they don't receive immediate treatment upon arrival at the emergency department. Upon arrival, emergency departments use a triage scale to assess and prioritize patients based on urgency. In New Zealand, emergency departments follow the Australian triage scale , which has five levels, with level one being the most critical and level five the least. Level five includes non-urgent issues, sometimes even administrative matters (e.g. consultations, prescriptions), and wait times can be as long as two hours. Level one includes life-threatening conditions that require immediate attention and take top priority. Additionally, there is a distinction between "emergency care" and "urgent care". Emergency care focuses on life-threatening conditions and often involves trauma cases (surgical). Urgent care is for less critical medical issues, with some clinics equipped to provide this service. How much one pays to receive emergency care depends on whether one qualifies for public healthcare. National health services directory Healthpoint says emergency care fees for short-term visa holders start at $566.72 per visit. Stays exceeding 10 hours will cost short-term visa holders at least $1768.47. Additional charges may also apply depending on the treatment provided, Healthpoint says. Emergency departments prioritize saving lives. Medical staff cannot verify a patient's public healthcare status during treatment. If a patient is ineligible, they will receive an invoice for the medical care they receive after treatment. Starship Hospital in Auckland provides a dedicated pediatric emergency department for children aged 0-14, although sometimes older teenagers with acute conditions may also be treated there. In other cities, larger hospitals usually have specialized pediatric services within their individual emergency departments. Emergency dental care is available, but not through an emergency department in most cases. Instead, dental clinics handle this type of care separately. Many offer after-hours emergency services, but routine dental treatment should be arranged with your regular dentist. However, if an accident causes a dental, oral, or gum injury, the injury may be treated during a visit to a regular emergency department. Some translation services are available at many hospitals nationwide. Upon arrival at a hospital, patients or injured people should ask staff to request assistance from an interpreter or arrange translation services online or by phone. If a person is ill or injured but does not need emergency care, Health New Zealand advises them to visit an urgent care clinic or consult their GP at the earliest appointment. They can also contact Healthline for free advice on 0800 611 116. Additionally, a pharmacy can provide advice and support for minor injuries.


Scoop
30-07-2025
- Scoop
Hato Hone St John And MAS Join Forces To Empower Kiwis With Life-Saving Skills
Aotearoa, New Zealand - Hato Hone St John is proud to announce a new partnership with MAS (Medical Assurance Society), who will serve as the principal sponsor of their 3 Steps for Life programme - a nationwide initiative that teaches New Zealanders how to respond confidently and effectively to cardiac arrest emergencies. With more than 2,000 cardiac arrests occurring in across New Zealand every year, the need for public awareness and action is urgent. The 3 Steps for Life programme provides simple, life-saving training: Call 111 for an ambulance, start CPR, and use an AED. 'This partnership is a game-changer,' says Jacci Tatnell, National Manager Community Education at Hato Hone St John. 'With MAS's support, we're expanding our reach across the motu, giving more people the tools and confidence to act when every second counts. Together, we're building a stronger, more resilient Aotearoa.' Advertisement - scroll to continue reading The three-year collaboration will enable Hato Hone St John to deliver more training sessions, reach underserved communities, and build on the success of campaigns like Shocktober and their Light the Way Annual Appeal. MAS, a New Zealand-owned mutual insurer and investment provider, shares Hato Hone St John's deep commitment to community wellbeing. Their support goes beyond sponsorship — MAS will also offer 3 Steps for Life training to their own staff, helping grow the number of trained responders in the community. 'We're honoured to support a programme that empowers New Zealanders with essential life-saving skills,' says Matt Harvey, MAS Chief Distribution and Marketing Officer. 'This partnership reflects our broader commitment to the health and resilience of our communities. It's about making a real difference — together.' MAS has a long history of supporting health-focused initiatives through their MAS Foundation, including projects that promote oral health and wellbeing in diverse communities. Their backing of 3 Steps for Life is a powerful extension of their mission to help New Zealanders thrive - physically, financially, and emotionally. Thanks to MAS's support, Hato Hone St John is poised to make an even greater impact - helping more Kiwis learn the precious skill of how to help save a life.