
Bain & Company announces senior leadership appointments in its Enterprise Technology practice
With the rapidly evolving role of AI and fundamental technology innovations fueling tech-driven change across industries, Bain is continuing to see strong growth in client demand for its deep technology expertise. Tech- and AI-enabled revenue already accounts for more than 30% of the firm's business and is expected to reach half of revenues in coming years. The firm's new Enterprise Technology practice leadership team will play a pivotal role in the continuing development of its ET capabilities and its broader tech-related support for clients.
Bain announced today that Pascal Gautheron will take over as the global leader of its Enterprise Technology practice, succeeding Stephen Phillips, who has headed the firm's global ET team for the past seven years. Phillips becomes chairman of the ET practice, working directly with Bain's clients and market-facing forums to raise awareness of enterprise technology's full potential.
Gautheron takes over the global leadership position having previously served as head of the ET practice in Asia-Pacific (APAC). He brings to his new role more than 27 years of experience in shaping some of the region's largest technology-enabled business transformations, particularly in the banking and financial services sector. Since joining Bain in 2017, Gautheron has supported multiple clients in developing and implementing successful digital and core systems transformations, next-generation technology architectures, agile at scale, and leading-edge AI deployments.
Having previously been based in Sydney, Australia, and having begun his career as an engineer in Stuttgart and Paris, and with an MBA from the HEC Paris Business School, Gautheron will return to those roots to lead Bain's ET practice from the firm's Paris office.
In further key changes in Bain's regional ET leadership, the firm also announced today that Damian Stephenson replaces Gautheron as regional leader of the ET practice in APAC. Based in Sydney, Stephenson has spent nearly 20 years at Bain (both in APAC and North America). He specializes in supporting clients in all industries to pursue technology modernization and technology-led strategy and transformation. Stephenson is also a leader in the firm's Financial Services and M&A practices.
Laurent Hermoye becomes regional leader for ET in Europe, the Middle East, and Africa (EMEA), succeeding Marc van der Vleugel. Brussels-based Hermoye brings two decades' experience in shaping and delivering large-scale digital transformations, particularly in the consumer brands sector. Major business transformations he has led have involved large-scale initiatives enabled by enterprise resource planning (ERP), digital marketing, commerce, and operations enhancements, as well as post-merger integrations and separations. He has also led multiple technology and AI strategies, operating model redesign programs, and cost transformations. Hermoye also serves as chairman of Enterprise Blueprints, a Bain company providing enterprise and solution architecture services.
Denver-based partner Will Poindexter continues to serve as regional leader for ET in the Americas (AMER).
Chuck Whitten, partner and global head of Bain's digital practices and capabilities, commented: 'With investment in AI and data now a paramount priority for companies across industries, the new Enterprise Technology leadership announced today will further accelerate our work to bring the power of cutting-edge technologies to help our clients solve some of the most complex business challenges. More than just identifying the best means for technology to benefit a business, today companies need to reinvent entire business models and value chains atop their tech infrastructures. Our new ET leaders will enable our clients to lead the field in grasping these critical business challenges.'
Whitten added: 'With today's transition, I want to thank Stephen Phillips and recognize the outstanding contribution to Bain that he has made over more than two decades in leadership roles in our Enterprise Technology team. Stephen has been the guiding hand in the rapid growth of the ET practice through those years, in developing the breadth and depth of its capabilities, its expertise, and its people – and in bringing the very best of Bain to deliver industry-leading results for our clients. I'm delighted that, as ET practice chairman, Stephen will be playing a continuing and central role in the world-class work our ET team are bringing to clients around the globe every day.'
Bain & Company's global Enterprise Technology practice consists of a team of more than 1,500 multidisciplinary experts including data scientists, architects, software engineers, innovators and designers. Along with nearly two-dozen focused partnerships with some of today's most renowned technology firms, Bain's ET team equip client businesses with market-leading capabilities to power growth and accelerate value creation.
-Ends-
Media contacts:
Christine Abi Assi – christine@daydreamer.agency
About Bain & Company
Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
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Zawya
44 minutes ago
- Zawya
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UAE Moments
3 hours ago
- UAE Moments
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Crypto Insight
4 hours ago
- Crypto Insight
Wrench attacks drive crypto investors to centralized custodians
Crypto custodians are reporting increased interest in their services amid the rising frequency of so-called '$5 wrench attacks' on cryptocurrency traders, investors and project leaders. In the last year, several high-profile wrench attacks — physical attempts to steal someone's crypto — have targeted prominent investors and business executives in the blockchain industry. The crypto mantra of 'not your keys, not your coins' has lost its power among some investors who fear for their personal safety. Cold wallets may offer full control over digital assets, but they also present a single point of attack. As crypto adoption grows, and wrench attacks persist with the proliferation of more high-value crypto investors, custodians are seeing a shift in preference from self-custody to institutional control. Crypto wrench attacks drive security demand Wrench attacks are nothing new. Jameson Lopp, a Bitcoin advocate and chief technology officer of Bitcoin wallet Casa, published a GitHub repository logging hundreds of such incidents since 2014 — and those were only the ones reported in the news. In the last two to three years, as crypto adoption has sped up and become more mainstream than ever, attacks have grown more public and sophisticated. In January 2025, the founder of crypto wallet Ledger and his wife, David and Amandine Balland, were kidnapped, taken to separate locations and held at ransom. Just months later, the daughter of an exchange founder barely fought off attackers who attempted to kidnap her in a van on the streets of Paris. Concern over the rise in attacks and their similar methods led French Interior Minister Bruno Retailleau to meet with cryptocurrency professionals to discuss the issue. As concern over these attacks grows, crypto custodians are noticing an uptick in interest in their services. Emma Shi, over-the-counter and institutional sales director of HashKey, which offers custody and exchange services, told Cointelegraph, 'We're absolutely seeing rising retail anxiety translate into meaningful inflows. Wealthier retail investors are increasingly approaching regulated custodians after high-profile cases like the recent Manhattan kidnapping, where physical coercion was used to access private keys.' Shi said HashKey's custody business has noted increased interest in storage from 'family offices, crypto-native high-net-worth individuals and even those with nest eggs that are large enough to be vulnerable to theft.' Cold wallets have long been lauded by crypto advocates as a way to give investors full control over their assets and to keep them maximally secure offline. However, this single key also provides a 'single point of failure,' per Wade Wang, CEO of multiparty computation (MPC) crypto custody service Safeheron. Wang said that there is a 'flight to security' among crypto investors, where holders 'are actively seeking innovative solutions that eliminate that single point of failure to significantly raise the bar for attacking.' Already in 2023, a report from PricewaterhouseCoopers on the state of digital custody noted the challenge of cold wallets being prone to theft or loss. One solution posited in the report was MPC or multisignature wallet options. Can custody services stop wrench attacks? Crypto self-custody, while boasting a new technology, runs into the same problem as treasure hoarders throughout history — they were vulnerable to physical attacks and theft until they could share that risk with a stronger and securer institution like a bank. Robbing a bank is a lot harder than robbing a person. In the same fashion, crypto investors are now seeking to 'raise the cost' of the $5 wrench attack. Wang said that investors wish to 'return to the fundamental principle: making the cost for an attacker rise exponentially. For example, when it costs $3 million to steal $10 million, the incentive for attack is lost.' Third-party custody can achieve this and mitigate the problem of wrench attacks, adding time-locks and layers of approval and shifting the target from an individual to the custodian's employees. 'But it is not an optimal solution,' per Wang. Trust is still put in a single, centralized institution and, as exemplified by the recent breaches at Coinbase and Bybit, even major regulated crypto businesses are vulnerable to employee misconduct and phishing. Wang suggested that distributed custody, such as MPC, 'is a superior solution because it fundamentally solves the problem. The core principle of MPC is to use technology to decentralize the single point of control and risk […] into a 'multiparty' structure.' In such a system, control doesn't belong to any one person, and transferring funds requires complex consensus protocols from multiple parties. Decentralized solutions may better reflect the ethos of the blockchain industry, but 'we cannot neglect the benefits of centralized custodians,' Wang said. 'Reliable security measures bring better assurance of keeping clients' assets safe, a familiar way of doing things for lots of new crypto players.' Centralized or decentralized, crypto investors could still be at risk if the public image of crypto investors is that they are all walking around with cold wallets full of Bitcoin. Shi said, 'The perception of risk matters, too. Attackers often assume holders store funds themselves, so public awareness that more crypto is held in custodial solutions may deter opportunistic assaults.' Wrench attacks a 'temporary problem' solved by adoption Public perception is indeed changing. Retail investors are increasingly making crypto part of their portfolio, according to a 2024 report from Ernst & Young. New regulations in large financial markets like the EU and the US are creating the frameworks necessary for institutional investors to get involved. This regulatory shift has been good for the custody industry as well, as it 'legitimizes professional custody for everyday investors and is leading to more offerings from not only crypto-native firms but traditional banks as well,' said Shi. 'We're seeing crypto adoption accelerate in regions with regulatory clarity, which creates entirely new custody considerations for investors who previously relied solely on self-custody solutions.' Regulations also raise the stakes of wrench attacks, per Wang. Better regulatory frameworks with more jurisdictions 'proactively setting robust regulations' will 'inevitably lead to more severe law enforcement actions, which will significantly increase the cost of such attacks and fundamentally curb such behaviors.' 'We see the physical attacking as a temporary challenge,' Wang concluded. The crypto industry has evolved through many stages, but the rise of wrench attacks on prominent investors and executives shows that it has yet to reach the maturity of traditional financial markets. In the meantime, executives are not only moving their assets to centralized and decentralized custodians but also finding muscle of their own. Personal security firms have also seen an uptick in interest from crypto's elite to protect their homes and persons. Source: