
How to Recycle Your Old Phones and Appliances for Free
If you've just upgraded a gadget, it might be tempting to shove the old one into a corner or toss it into a junk drawer. But what should you do once the e-waste starts piling up? Where do you go to dispose of your outdated tech?
Just because you don't need your old phones and appliances doesn't mean you should condemn them to your in-home gadget graveyard -- or worse, the garbage. We all hang onto outdated tech for our own reasons, but there are also multiple ways to repurpose old devices for your smart home, using them as security cameras and more. Depending on the age and condition of your phone, you might even be able to get some cash back for it.
Whatever the tech, when it's finally time to say goodbye, there's a right way to dispose of your old gadgets -- and there are a lot of wrong ways. We'll show you which is which.
Before recycling your device, do this first
If you're going to get rid of an old smartphone, make sure its data has been properly wiped before you sell or donate it. Back up anything you want off the device -- photos, videos, songs -- and then perform a factory reset.
Where to recycle phones and appliances
Here are the best places to recycle, repurpose or give new life to your old technology. Some locations will take not only small devices such as phones, but also large appliances such as washing machines and exercise bikes.
If you succumbed to the siren song of the newest gadget, even if your current device wasn't on its last leg, we're not here to judge.
Woot/Screenshot by CNET
Best Buy
Best Buy accepts a wide range of tech products and generally takes three items per house per day. Specifics may vary depending on where you live, but you can check with the state-specific recycling information dropdown menu on the site.
Best Buy also offers a haul-away option for larger appliances such as TVs, dishwashers, freezers, microwaves, treadmills and exercise bikes. If you've ordered a new product, Best Buy will take away your old one for recycling. There's also a stand-alone haul-away option that costs $200. You can have two large items hauled away and an unlimited number of smaller items, with some exceptions.
What you can recycle: Best Buy can take TVs, cables and chargers, media players, projectors, laptops, hard drives, webcams, cellphones, calculators, radios, landlines, headsets, vacuums, fans, ink and toner cartridges, alarm clocks, speaker systems, e-readers, video game consoles, memory cards, camcorders, digital cameras and GPS devices.
Staples
Office supply store Staples also offers free recycling options for old technology. Staples accepts up to seven items per customer per day. The company also has haul-away options, driver pickup and pallet pickup, and prepaid address labels available.
What you can recycle: Staples can recycle accessories, adapters, cables, computers, cordless and mobile phones, digital cameras, laptops, routers, tablets, webcams, ink and toner and other office tech items.
If you don't want to recycle your tablet, there are places to donate technology.
Amazon
Home Depot
Home Depot has an explainer on its website about how to safely dispose of dead batteries, old paint, electronics and other items, as well as tips for upcycling and repurposing. According to RecycleStuff.org, the services are drop-off only for residential customers.
What you can recycle: According to RecycleStuff.org, Home Depot accepts household alkaline batteries (AA, AAA, C, D, 9V), lithium-ion batteries, nickel-cadmium batteries, rechargeable household batteries, cell phones and LED light bulbs.
See the Lasso At-Home Recycling Machine in Action See the Lasso At-Home Recycling Machine in Action
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See the Lasso At-Home Recycling Machine in Action
US Environmental Protection Agency
The EPA doesn't handle recycling and drop-offs the same way other businesses do but it does have a handy guide that makes it easier to get the information you need. The EPA's directory breaks down donation and recycling by electronic device, company name, logo and any additional details.
What you can recycle: Again, the EPA's directory links you out to specific companies and their policies but according to the list you can recycle and donate mobile devices, PCs and TVs, imaging equipment and supplies.
Electronics Take-Back Coalition
Like the EPA, Electronics Take-Back Coalition makes it easy to find manufacturer take-back programs in the US. You can browse more than 25 companies' take-back program summaries, including Acer, Apple, Dell, HP, Lenovo, Panasonic and Sony.
The Electronics Take-back Coalition doesn't handle the recycling but it can direct you to the proper resource for your needs.
What you can recycle: Depending on the company, you can find places to turn in cameras, computers, DVD and VHS players, iPads, iPhones, keyboards, mice, monitors, printers, smartphones and TVs.
Your laptop can be recycled, donated or repurposed. We'll tell you where to look.
Josh Goldman/CNET
Smartphone Recycling
Smartphone Recycling lets you print a free FedEx shipping label or request a recycling kit. Ship your old smartphone and you might even get paid, depending on the device's condition and age. Smartphone Recycling accepts devices in bulk, so you have to ship a minimum of 10. Depending on how long you've been hoarding phones, you might meet this quota on your own. If not, check with friends and family and make it a group effort.
What you can recycle: Smartphone Recycling accepts Apple Watches, cell phones, iPads, iPhones, iPods, MacBooks, smartphones and tablets, and batteries attached or installed in devices.
EcoATM
EcoATM gives you a price estimate for your old phone that you can lock in on the mobile app using your old device's IMEI number. EcoATM will ask a few questions about your device (brand, model, memory, carrier and condition) before generating a quote. From there, you can visit one of the organization's kiosks at Dollar General, Kroger and Walmart.
What you can recycle: EcoATM can help with Google Pixel phones, iPhones, LG phones and tablets, MP3 players, Motorola phones, Samsung smartphones and tablets, and ZTE phones. You can also recycle chargers and cellular accessories like cases, but you won't be paid for them.
Recycling for Charities
Recycling for Charities accepts technology donations but gives a percentage of the device's value to the charity of your choosing. Scroll through a directory of charities, select one, enter the required information and click donate. Charities receive anywhere between 25 cents and $100 from your items.
What you can recycle: Digital cameras, iPhones, iPods, Palm Pilots, PDAs, wireless cell phones and corresponding batteries, and wireless pagers.
Call2Recycle
Call2Recycle is a battery-focused recycling program. The organization offers drop-off options at Home Depot, Lowe's and Staples, and shipment boxes for batteries and cell phones. Drop-offs are free but recycling kits and shipment boxes cost between $45 and $115, depending on the size.
What you can recycle: Rechargeable batteries such as Lithium Ion, Nickel Cadmium, Nickel Metal Hydride, Nickel Zinc and Small Sealed Lead Acid weighing up to 11 pounds. Call2Recycle also accepts single-use batteries such as AA, AAA, 9V, C, D and button cell batteries weighing up to 11 pounds. The organization also accepts cell phones and their corresponding batteries regardless of size, make, model or age.
For more information, check out five things you can recycle (and five things you can't), the right way to recycle plastic and the dos and don'ts of recycling metal cans.

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Gizmodo
22 minutes ago
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To mark National Trails Day, you can try out a Hypershell X – the outdoor exoskeleton for everyone
You may have seen exoskeletons deployed for military, scientific, or medical use, but the X series from Hypershell is different: It's designed for anyone to use, to go farther and for longer with bionic assistance, on hikes and other outdoor adventures. Our own Kyle Barr has tried the Hypershell Pro X, and was impressed. An X exoskeleton will ordinarily set you back $1,000 or above, but Hypershell is partnering with the American Hiking Society (AHS) to mark National Trails Day on June 7, 2025. For the occasion, 30 Hypershell Pro X devices will be distributed to 10 hiking sites, where they can be tested by volunteers and walkers. Enter Now to Win a Hypershell Exoskeleton 'Hypershell was founded on the belief that technology should expand the boundaries of human movement, especially in the wild,' says Kelvin Sun, the founder and CEO of Hypershell. 'Our mission aligns deeply with that of the American Hiking Society, which has been the national voice for America's hikers for nearly 50 years. We're honored to stand with them in promoting access, adventure, and stewardship on the trails.' The Hypershell X The Hypershell X is a piece of outdoor gear quite unlike any other: The exoskeleton fits to your back, around your waist, and attaches to your legs. It then puts you on cheat mode as far as hiking goes, giving you faster speeds and extending your stamina—you can use it to complete walks you might not otherwise attempt, or to finish routes you can tackle in a faster time. For the hiking beginner, it gives you the confidence to get out on the trail. For the hiking expert, it levels up what you're capable of. For younger walkers, it can add years on, and for older walkers, it can take years off. The exoskeleton is there to help you move farther, stronger, and smarter, and it's designed to fit seamlessly into the way you move. You've got three models to choose from: The Go X, the Pro X, and the Carbon X. They offer increasing levels of performance and power, with Hypershell promising they'll give you up to 40 percent more leg strength and equal up to 30 percent less physical exertion. It can offset up to 30 kilograms or 66 pounds of weight, while battery range is good for up to 17.5 kilometers or almost 11 miles. The weight of the Hypershell X exoskeleton itself is a mere 2 kilograms or 4.4 pounds, or a little less if you go for the carbon fiber and titanium option—so it's definitely not going to weigh you down. As well as walking, because of its lightweight and unobtrusive nature, it's also suitable for running and cycling. Enter Now to Win a Hypershell Exoskeleton Underpinning everything is an AI MotionEngine, programmed to adapt in real time to your movement. Based on inputs from more than a dozen sensors, it figures out your next step, and then provides assistance to propel you forward. It's personalized too, so it learns your walking gait over time, and should feel more natural the more you use it. You wear the battery on your back, rucksack style, and when you're not using your Hypershell X it folds right down too for easy transport. With the battery weighing in at 400 grams or 0.88 pounds, you can easily pack spares too—giving you even more range across several hikes or several days. The exoskeleton offers quite a bit of control over how much assistance it actually gives you, and you've got three different modes of operation to choose between, to balance battery life and performance. What's more, it's IP54 rated, and can work in conditions as cold as -10 degrees Celsius (that's 14 degrees Fahrenheit). In our review, Kyle described the Pro X model as being easy to use, comfortable to wear, and effective at helping you to walk further with less effort. There are 'plenty of people who can benefit from this device' he concluded—including not just experienced hikers but those who are less likely to go walking due to inability, injury, or age. Enter Now to Win a Hypershell Exoskeleton The Hypershell X is an award-winner too: It picked up an Innovation Award as part of CES 2025, with its 'revolutionary and ultra-light ergonomic design' singled out for special praise. Exoskeletons are no longer the stuff of science fiction, the super-rich, or the army—and you might start to see them much more often on your hiking trails. National Trails Day Hypershell's partnership with the AHS is about making hiking more accessible, to everyone—people of any age, of all abilities. Those who might otherwise have considered getting out on the trail beyond them can take on the challenge, while experienced walkers can get a synthetic boost to their natural abilities. 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CNET
33 minutes ago
- CNET
I Made These 10 Changes to My iPhone Settings Right After Installing iOS 18.5
Apple's Worldwide Developer Conference (WWDC) is coming next week, where a major announcement will no doubt tell what's new in iOS 19, (like if it will be named iOS 26). In preparation for what's coming, I like to make sure my current iPhone setup is working well. So, grab the latest iOS 18.5 update and revisit these 10 settings with me. Don't forget that iOS 18 includes the first Apple Intelligence features, so be sure to check out the ones you'll use most. Or if you have no current interest or want to wait before using the AI features, here's how to turn off Apple Intelligence. Watch this: 11 Hidden Features in iOS 18 06:44 For more on what's new in iOS 18, learn about improvements to the overhauled Calculator app and the Mail app. And don't forget to consult our iOS 18 upgrade checklist, which includes making sure you have a proper backup before upgrading. Turn off categories in the Mail app When it comes to something like email, everyone has their own way of dealing with the influx of messages. Traditionally, the Mail app has kept a chronological list, but that can get unwieldy if you also get scores of promotions, receipts and other types of email. The new categories feature creates virtual buckets for Primary, Transactions, Updates and Promotions, and guesses how your messages should be sorted. If that approach doesn't work for you, here are two things to try. • In the event that categories are somewhat useful, but you still want a chronological view of your Inbox, swipe all the way to the right of the categories and tap All Mail. • To turn off categories altogether, tap the three-dot menu (…) in the top-right corner, and then tap List View. Turn off Mail Categories from within the Inbox. (iOS 18.5 beta shown here.) Screenshots by Jeff Carlson/CNET Change the default buttons on the lock screen In real estate, location is everything, and the bottom corners of the iPhone lock screen are the prime spots, each an easy thumb press away when your device is still locked. Before iOS 18, those posts were held by the flashlight and camera buttons, with no way to change them. In iOS 18, you can finally replace them with other buttons -- or remove them entirely, a balm for folks who unknowingly activate the flashlight (believe me, there's a better way to turn it on). You can add buttons to recognize music via Shazam, enable Dark Mode, set an alarm/timer, enable Airplane Mode, open your Wallet, send money via Tap to Cash and more. Here's how: 1. On the iPhone's lock screen, touch and hold anywhere on the display until you see the Customize button. You'll need to unlock the phone using Face ID, Touch ID or your passcode. If it opens the home screen, swipe down from the center-top of the screen (not the right edge, which brings up Control Center. 2. Tap Customize and then choose Lock Screen. 3. Remove one of the buttons by tapping the – (minus) button on the icon. 4. To replace the button with another function, tap its space (now with a + icon) and then choose the one you want on the next screen. (You can also opt to leave that space empty with no button.) 5. Repeat those steps for the other button if you want to change it. 6. Tap Done when you're finished. 7. Tap the lock screen again to exit the customize mode. Remove a lock screen button by tapping the – (minus) button, and then choose a new control to replace it. Screenshots by Jeff Carlson/CNET Get important alerts using Prioritize Notifications For iPhone models that can run Apple Intelligence, a new option in iOS 18.4 is fast becoming one of my favorite AI features. Go to Settings > Notifications, and under Apple Intelligence, tap Prioritize Notifications. As new alerts come in -- and some days feel like they arrive in floods -- Apple Intelligence determines which ones are more likely to be important to you. For example, texts from people in your contacts could be flagged in favor of random scam messages. On that settings screen, you can enable or disable priority notifications for individual apps. In iOS 18.4, Apple Intelligence can prioritize notifications to grab your attention. Screenshots by Jeff Carlson/CNET Set up some of the new tasks available on the Action button The Action button on the iPhone 15 Pro, iPhone 16, iPhone 16E and iPhone 16 Pro replaced the dedicated mute switch found on every earlier iPhone model with a configurable control. By default, it serves the same purpose -- hold it to turn Silent Mode on or off -- but you can configure it for other actions like opening the Camera app, performing multiple actions at once or even ordering coffee. The iOS 18.4 update adds Visual Intelligence as an option for the Action button. That makes the AI technology available on the iPhone 16E, which does not include the novel new Camera Control, but is now an option for any iPhone with an Action button. In iOS 18, the Action button gets new capabilities. You can bypass Control Center and choose a control of your choice, such as opening the Remote interface for navigating Apple TV or using Shazam to identify a song. To choose a different action for the Action button, go to Settings > Action Button. Swipe sideways to select and activate one of the available actions. For the Controls, Shortcut and Accessibility options, tap the Choose button to pick which specific action to run. iOS 18 now lets you program the Action Button with your favorite Control Center control. Screenshots by Jeff Carlson/CNET Give your home screen a radical new look You wouldn't think that putting icons where you want is a radical new feature, but that's because iOS has always had a locked arrangement. Apps get added from top to bottom, left to right. You could rearrange the order in which icons appear and move them to other screens, but that was about it. In iOS 18, apps can be positioned nearly anywhere. You no longer need to deal with a wallpaper image of your kids or pets being obscured by icons. They still adhere to a grid -- Apple isn't about to sanction anarchy -- but can be placed freely. Also, Dark mode finally applies to all of the iPhone's home screen, with options for coloring icons and affecting the brightness of the wallpaper image. Here's how to customize the looks. Arrange apps: Touch and hold the home screen to enter "jiggle mode," and then drag the icons to new positions. It will still slide them around to fill spaces, but with patience, you can move them into the spots you want. Position app icons where you want so this very good girl isn't covered. Screenshots by Jeff Carlson/CNET You can also quickly turn compatible apps into widgets that display more information. Maps, for instance, can be a map of your current location with shortcut buttons to search for places or bring up a list of nearby places (such as dinner spots). Touch and hold the app icon and look for a row of resize buttons in the menu that appears. Once expanded beyond the standard icon size, you can drag the handle in the bottom-right corner of the new icon. To get it back to its single icon size you need to touch and hold again and choose the single-icon button Some apps can be expanded into larger icons that act like widgets. Screenshots by Jeff Carlson/CNET Set Dark mode: If you've ever subjected yourself to the retina blast of black text on a white background late at night in a darkened room, you will appreciate the new Dark mode option for the home and lock screens. iOS has previously included a Dark mode, where light backgrounds switch to black or dark gray, text switches to white or light gray and other interface elements are dimmed to coexist in a dark environment. That's never been applied to the home and lock screens in any significant way -- only the dock and some widgets -- until iOS 18. First, touch and hold the home screen to enter jiggle mode. Tap the Edit button in the top-left corner and choose Customize from the menu. At the bottom of the screen, choose a mode for the icons and background: Automatic, Dark or Light (I'll get to Tinted in a moment). In Dark mode, the icons gain black backgrounds, and folders and the Dock become dark gray. (Developers have the option of making Dark mode icons for their apps. In the meantime, apps not yet optimized get a generally darker appearance.) In the home screen's Dark mode, icons and the background are given a darker treatment. Screenshots by Jeff Carlson/CNET In Dark mode, the background image also changes. Apple's default iOS 18 wallpaper dynamically changes from light to dark as the day progresses, or you can choose colors that offer both a light and dark option. If you use a photo, its overall exposure is reduced to dim the light output. If you want dark icons but aren't a fan of the dimmed photo treatment, tap the sun icon in the corner of the options sheet at the bottom of the screen to toggle back to Light mode just for the background. Tinted icons: A new and different option is to tint all of the app icons so they share the same color. In the Customize options at the bottom of the screen, choose Tinted as the icon style. You can then adjust the Hue (the slider with the color spectrum) and Luminosity (the slider with the dark to light range) to choose the color tint you prefer. Apply a universal tint to all app icons, with controls for adjusting the hue and luminosity. Screenshots by Jeff Carlson/CNET What if you want to match a color from a background image? Tap the eyedropper button and then drag the reticle to pinpoint the color you want -- the border indicates the selected color. The tint is applied not only to icons but to widgets as well. For a widget such as Photos, the images it displays show up as duotones to match the theme. Large icons: Do the labels below each app icon seem redundant to you? Now you can remove the labels and increase the size of the icons with one setting. Open the Customize options as described above and tap the Large button. Make the home screen icons larger and hide the app labels. Screenshots by Jeff Carlson/CNET After making any of these changes, tap anywhere on the screen to apply them and exit the Customize interface. Change up how the Control Center looks Control Center was once a convenient place to quickly access controls such as playback volume and Airplane mode, but under iOS 18 it's a configurable playground. You can position controls where you want, resize many to reveal more information and add new controls on multiple screens. Swipe down from the top-right corner to reveal the Control Center (or swipe up from the bottom on the iPhone SE). To enter edit mode, touch and hold or press the + button at the top-left corner. Just as with moving apps, drag a control to another slot on the screen to reposition it. Many of the controls also include a bottom-right handle that can resize the control -- in most cases, it reveals the name of the control and its current status (such as Flashlight Off). Rearrange the controls in Control Center and, for some, expand them to reveal more information (or just make the button a larger target for pressing). Screenshots by Jeff Carlson/CNET Control Center also now spans multiple screens. Swipe up to view controls for media currently playing, Home controls for smart lights and appliances and a page dedicated to the communication options that appear when you long-press the Connectivity block containing Airplane Mode, Wi-Fi, Bluetooth, Cellular and others. Look closely and you'll see that those screens are actually individual controls expanded to occupy the entire Control Center area. You can rearrange the order of those screens by moving their controls. Suppose you want Home controls to be the first swipe instead of Now Playing: In the editing mode, drag the large Home control up to the previous screen (Now Playing will shift to the right to make room). Some controls get their own screens, such as Home. Normally it's on the third screen, but here it's been moved to the second screen. Screenshots by Jeff Carlson/CNET To remove controls, tap the – (minus) button that appears. You can also add other controls: Tap Add a Control and scroll through the available options ranging from starting a Screen Recording to a host of accessibility options. Read more: All the new controls you can add to Control Center Lock or hide any of your sensitive apps Our phones carry some of our most sensitive data, and yet it's not uncommon to hand a phone to a friend to view photos or look up something online. That doesn't mean they're going to snoop, but it doesn't not mean they might be more curious than you're comfortable with. For data you want to ensure stays out of sight or to add a layer of protection in front of sensitive information, iOS 18 adds the ability to lock and hide apps. For example, let's say you keep an ongoing set of lists of gift ideas for family members in the Notes app. You can lock individual notes, but that requires a separate step. Maybe a few ideas were made as individual quick notes or drawings. Instead of micromanaging access, you can lock the entire Notes app by doing the following: Touch and hold the app icon you want to lock and choose Require Face ID or Require Touch ID (or Require Passcode if Face ID or Touch ID are not enabled) from the menu that appears. Confirm your choice by tapping Require Face ID (or similar) in the next dialog. Lock individual apps. Screenshots by Jeff Carlson/CNET To remove the authentication step, touch and hold the app and choose Don't Require Face ID (or similar). Nothing outwardly indicates that an app is locked -- you'll find out when you try to open it. There's one more level of app security available, which is to hide apps in a special locked folder. Touch and hold the app and choose Require Face ID and then tap Hide and Require Face ID in the dialog. Confirm the action by tapping Hide App on the next screen. The app disappears from the home screen and gets slotted into a Hidden folder at the bottom of the App Library (swipe left beyond your last home screen to view the App Library). To access apps there, tap the Hidden folder and authenticate with Face ID. When you choose Hide and Require Face ID to protect an app, it gets put into the Hidden folder in App Library (top). Tap the folder and authenticate to access the app (bottom). Screenshots by Jeff Carlson/CNET iOS 18 imposes some limitations on hidden apps. Some, such as many of the built-in ones like Notes or Reminders, can only be locked and cannot be hidden at all. Also, the Hidden folder locks itself when you launch an app or swipe away from the App Library. Turn off Loop Videos in the Photos app Many apps have implemented a small but annoying (to me) feature, and now Photos under iOS 18.2 has it too: Videos automatically replay when you watch them until you tap the Pause button. That can be fun once or twice, or when viewing short clips. I'm not a fan of having to take action to make them stop each time. Now I can take action once. Go to Settings > Photos, scroll down until you see Loop Videos and turn the option off. A video will play on its own but then stop at the end as it should. Turn off Loop Videos to stop every video from replaying automatically. Screenshots by Jeff Carlson/CNET If you'd rather the video didn't play at all until you tap the Play button, also turn off Auto-Play Motion in the same Settings screen. Adjust the view of your calendar Big new features like locking and hiding apps are great additions but so are the tiny changes that you encounter every day. The Calendar app includes two new ways to view your schedule. In iOS 18, when you're in the Month view in portrait orientation, pinch with two fingers to view more or fewer details. As you "zoom in," individual events appear as colored bars and then as labeled events with times, all while keeping the monthly grid of days and weeks. In the Calendar app's Month view, pinch to zoom in and see more details. Screenshots by Jeff Carlson/CNET The Day view, which breaks down your day hour by hour, now has a new Multi Day view that shows two consecutive days to give you context for what's coming without turning the phone into landscape orientation and viewing the Week view. Tap the View button at the top of the Single Day view and choose Multi Day from the popup menu. The new Multi Day view in the Calendar shows two days at once (right). Screenshots by Jeff Carlson/CNET Improve movie and TV show dialogue in the TV app Trouble hearing dialogue in movies and television shows isn't a new problem -- for example, the Apple TV has had a feature for a while where you can ask Siri, "What did she say?" and it will automatically back up a few seconds, turn on subtitles and replay that section of the video. You can even buy soundbars that can overcome muffled TV speech. There are a lot of reasons it's harder to hear dialogue, but the TV app in iOS 18 includes a high-tech workaround to make dialog easier to discern. While you're watching a video in the TV app, tap the More (…) button and then expand the Audio heading in the menu that appears; if the phone is in horizontal orientation, tap the Audio Adjustments button. Tap Enhance Dialogue and choose Enhance or Boost. They each dampen background noise and raise the dialogue's audio. Turn on Enhance Dialogue in the TV app to discern characters' speech better in noisy scenes. Screenshot by Jeff Carlson/CNET These are just a few new features and changes in iOS 18. Check out our broader coverage of Apple Intelligence, more impressions of the system after using it for months and how these all work together with the iPhone 16 models.


Forbes
35 minutes ago
- Forbes
What Cybersecurity Teams Can Learn From Product Management
Dan DeCloss is the founder and CTO of PlexTrac and has over 20 years of experience in cybersecurity. What does it take to be a successful entrepreneur? The most obvious answers are passion, determination and a clear vision. But humility and a willingness to listen and accept feedback are just as—if not more—important. In fact, many successful entrepreneurs will tell you that there's nothing more important than customer feedback. Getting a continuous flow of feedback is a great scenario; however, it presents a big challenge: What do you prioritize first? This is the exact question that product teams ask every day. Just as entrepreneurs look to make the biggest impact on their product in the shortest amount of time, product teams want to maximize efforts. The challenge is determining what is actually going to move the needle while also taking into account which customer requests must be addressed first, which bugs and defects are make-or-break and what new features will outweigh the cost of technical debt. Other teams, like cybersecurity, can also learn a lot from product teams. Prioritization challenges are common among product teams, which is why they've developed mature processes and frameworks to manage them effectively. If you take these same challenges and apply them to cybersecurity teams, the similarities are striking. Both disciplines ultimately share the same mission: to enable the business to succeed and serve its customers. This alignment means both product and cybersecurity teams must base their plans and priorities on how best to support business goals. While cybersecurity program management is still maturing, product management (PM) offers a well-established playbook to learn from. By drawing these parallels, security teams can uncover valuable insights and adopt proven practices to advance and streamline their own operations. Let's dive into some of the challenges in cybersecurity and identify ways that product management is solving them. Cybersecurity teams are always responding to alerts, leaving them in a constant state of reaction. This can lead to a common sense of 'alert fatigue' and burnout. Security teams also tend to get inundated with vulnerabilities and findings from proactive scans and assessments. This problem has a direct correlation to the prioritization challenges within product management. Product management teams manage this with a systematic approach, using sprints, capacity planning and backlog grooming to plan for work. Each sprint is loaded with work for the team and a dedicated buffer to allow for any unplanned work, such as critical bugs, etc. Security teams can make great strides in their journey to accomplish more work and move to a proactive state by following similar principles. If a security team operates in a sprint model, they can load planned work while leaving room for unplanned work. This feeds directly into the prioritization discussion. Establishing a clear process around planning work is the foundation for meaningful prioritization discussions. In cybersecurity, this is especially vital as teams are inundated with all kinds of vulnerabilities, compliance items, alerts, etc. By taking a page from the PM playbook, security teams can build a roadmap of initiatives based on their priority. One effective method is scoring each initiative based on its relative importance and impact on the business. Applying this framework helps security teams assess risk and prioritize efforts in the context of broader business goals. Of course, prioritization becomes challenging when urgent injections or alerts arise. That's where a defined escalation process—similar to an incident response plan—becomes essential, enabling teams to handle interruptions in a structured and consistent manner. Once you have defined your roadmap and established your work cadences, you're fully operational. But are you successful? This is where metrics come into play. PM teams measure how long it takes to get a feature or product to market as well as the adoption rate of the features. They also measure the allocation of time within each sprint. Security teams should adopt a similar mindset, dedicating 60% of sprint time to proactive security measures and 40% to reactive tasks. Additional metrics should be used to track mean time to resolution, meant time to detection and risk reduction over time. There are many other metrics to consider, but the goal is to ensure you're able to show progress in achieving KPIs and reducing risk exposure. Prioritization remains one of the toughest challenges for nearly everyone, from entrepreneurs sifting through customer feedback to cybersecurity leaders triaging vulnerabilities, alerts, compliance requirements and managing risks. Product teams have spent years refining their approaches to prioritization—turning feedback overload into focused roadmaps and aligning work with business goals. It's time for cybersecurity to steal from that playbook. By borrowing the frameworks, mindset and strategic discipline of product management, security teams can navigate complexity with greater clarity, build more impactful programs and, ultimately, drive better outcomes for the business. The blueprint already exists—are you bold enough to use it? Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. 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