logo
Rogue Suffolk plumber who conned customers out of £30k is jailed

Rogue Suffolk plumber who conned customers out of £30k is jailed

BBC News8 hours ago
A rogue plumber who endangered vulnerable customers and conned them out of thousands of pounds has been jailed.Grant Phillips was given a 26-month sentence at Ipswich Crown Court having admitted to fraudulent trading.The 45-year-old, of Heron Road, Ipswich, took £30,000 from 12 customers between April 2021 and October 2023.Delivering the sentence, Judge Nicola Fitches said: "Your unfinished and unsafe work had the potential to cause serious injury or worse, and your treatment of customers was appalling."
Phillips, who has ten convictions from 13 previous offences, was due to be sentenced last July but his case was delayed several times.He had repeatedly turned up to court hearings without legal representation.On one occasion, Phillips also indicated he was considering changing his earlier guilty plea.He was told he would spend at least half of his sentence in prison and the court heard his victims were still more than £22,000 out of pocket."You were persistently dishonest, you lied to victims, and you took money from them knowing you weren't using it for their projects," added Judge Fitches."You caused additional harm in the form of distress, fear, and mistrust."
'Sleepless nights'
The court heard Phillips operated under three different names: Superdry Plumbing & Drainage, Rhino Plumb, and Plumb Fix.Some of his victims were elderly and had sought the work to make accessibility improvements to their bathrooms.Others paid thousands of pounds for home improvement projects that were either not completed or substandard and dangerous, requiring expensive remedial work.He also took money for materials which were not provided, not ordered or not suitable for the work he was carrying out.One victim described Phillips as a "rogue trader" and told the BBC he "caused huge financial losses, stress, and sleepless nights for many Suffolk people".
Phillips was eventually caught after victims complained to the Citizens Advice helpline and Action Fraud, prompting the involvement of Suffolk Trading Standards.Speaking to the BBC outside court, senior Suffolk Trading Standards officer, Sharon Titford-Keller, said she was "very happy to see justice finally done"."It's been a long time coming and hopefully it sends a message that Suffolk Trading Standards will take robust action to deal with fraudulent rogue traders," she said."It's not compensation but it is an impactful sentence, and hopefully the victims will be pleased."
Follow Suffolk news on BBC Sounds, Facebook, Instagram and X.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Lucy Connolly to walk FREE: Tory Councillor's wife who was jailed last year for 'racist' Tweet during the Southport riots is being released from prison in a matter of hours
Lucy Connolly to walk FREE: Tory Councillor's wife who was jailed last year for 'racist' Tweet during the Southport riots is being released from prison in a matter of hours

Daily Mail​

time19 minutes ago

  • Daily Mail​

Lucy Connolly to walk FREE: Tory Councillor's wife who was jailed last year for 'racist' Tweet during the Southport riots is being released from prison in a matter of hours

Lucy Connolly is set to walk free from prison in just a matter of hours after being jailed for writing a racist tweet during last summer's riots. The mother and former childminder has spent more than nine months behind bars after admitting making the inflammatory post on X in the wake of the Southport attacks in July last year. Connolly, who is also the wife of Tory Councillor Ray Connolly, pleaded guilty to a charge of inciting racial hatred and was handed a 31-month sentence in October. The post, which she later deleted, said: 'Mass deportation now, set fire to all the f****** hotels full of the b******* for all I care... if that makes me racist so be it.' She has been serving time at HMP Peterborough and had an application to have her sentence reduced rejected in May. But, the Daily Mail can now reveal that Connolly is due to be released on Thursday. The news will come as a huge boost to her husband and 12-year-old daughter as well as campaigners calling for her release. Connelly's imprisonment had prompted allegations that she was a victim of 'two-tier justice', with claims that those with right-wing views are treated more harshly than others in the UK. Connolly's X post was made just hours after killer Axel Rudakubana murdered three young girls and attempted to murder 10 others at a Taylor Swift-themed dance class on July 29, sparking nationwide unrest. She was arrested on August 6, by which point she had deleted her social media account. But other messages which included other condemning remarks were uncovered by officers who seized her phone. The Southport atrocity sparked nationwide unrest, with several people - including Connolly - jailed as a result. Her tweet was viewed 310,000 times in three-and-a-half hours before she deleted it. She later pleaded guilty to distributing material with the intention of stirring up racial hatred at Birmingham Crown Court and was sentenced to 31 months in prison in October. In May, she had an appeal against her sentence refused by three Court of Appeal judges at the Royal Courts of Justice. In a written judgment, Lord Justice Holroyde, said: 'There is no arguable basis on which it could be said that the sentence imposed by the judge was manifestly excessive. 'The application for leave to appeal against sentence therefore fails and is refused.' He added that the principal ground of appeal 'was substantially based on a version of events put forward by the applicant which we have rejected'. Connolly argued she had been 'really angry' after the Southport attacks, but hours after posting the rant on X realised it was not an acceptable thing to say, so deleted it. She also said that news of the Southport murders had triggered her anxiety caused when her baby son, Harry, died as the result of a hospital blunder 13 years earlier. At her appeal case, Adam King, representing Connolly, asked if she had intended for anyone to set fire to asylum hotels or 'murder any politicians'. She replied: 'Absolutely not.' Naeem Valli, for the prosecution, told the court the post was a reflection of her attitude towards immigrants. At the time Mr Connolly told of the pain of his wife's long imprisonment, saying: 'The 284 days of separation have been very hard, particularly on our 12-year-old girl.' Connolly's case later became international news, with US officials saying earlier this year they are keeping tabs on developments over their 'concerns' about free speech. A State Department spokesman said in May: 'We can confirm that we are monitoring this matter. The United States supports freedom of expression at home and abroad, and remains concerned about infringements on freedom of expression.' It came after political commentator and Trump ally Charlie Kirk was made aware of Connolly's ordeal after a visit to the UK and vowed to get the US State Department involved in the process. Appearing on GB News, Kirk said: 'I am going to try and get the US State Department involved. I'm going to bring this up to Marco Rubio. I'm going to send him a text.' Kirk had been in the UK for a debate at the Oxford Union on Monday when the case of Mrs Connolly was raised. He later appeared on GB News, during which he said: 'I'm sorry, speaking as a citizen not on behalf of the US government, is this a way that a liberal democracy and ally of the United States acts? Kirk continued: 'I just find it so outrageous that she is now going to jail for two and a half years for a deleted social media post that she apologised for. As you guys (the UK) have birthed free speech to the world, you are now becoming a totalitarian country. 'I'm going to bring this up to Marco Rubio. I'm going to send him a text. This should be mentioned. It's not new.' Connolly's sentence was recently brought under the spotlight again last month after a man who abused a first class cabin crew on a flight from London was jailed for just 15-months. Recruitment tycoon Salman Iftikhar, 37, was flying in first class when he launched a vile tirade of abuse towards Virgin Atlantic staff on a flight from London Heathrow to Lahore in his homeland of Pakistan. Shadow Home Secretary Chris Philp said the sentence was evidence of 'two-tier justice', given Connolly was jailed for more than double his sentence. Mr Philp told the Mail last month: 'Iftikar was sentenced to only 15 months in prison last week for threatening an air stewardess with gang rape and for racially aggravated harassment. Iftikhar has multiple previous convictions. 'Yet Lucy Connolly got 31 months for a far less serious offence - a prosecution Lord Hermer personally authorised. 'This is two-tier justice in action. 'I have today referred the case to the Attorney General Lord Hermer for review under the Unduly Lenient Sentence scheme. 'We'll now find out if Hermer is willing to take action to fix Britain's two-tier justice problem.'

Body tragically found in search for missing man, 35, after his mum issued desperate appeal
Body tragically found in search for missing man, 35, after his mum issued desperate appeal

The Sun

timean hour ago

  • The Sun

Body tragically found in search for missing man, 35, after his mum issued desperate appeal

A BODY has been found in the search for a missing County Durham man. Police were searching for 35-year-old Dean from Chester-le-Street when they recovered the body Wednesday afternoon. 2 2 While formal identification is yet to take place, the body is believed to be Dean. Durham Constabulary issued an appeal to help find the missing man early on Wednesday. His mum also posted an appeal on Facebook, writing: "Has anyone seen my son Dean he left home yesterday at 11am to go to the gym at Chester le Street and he hasn't come home." She posted another photo of Dean this evening without a caption. He had last been seen crossing the road to the cycle path near the Pelton Buffs Social Club just before 11am on Monday. The body was recovered from the Pelton area. Police thanked Teesdale and Weardale Search and Mountain Rescue for their help during the search. A spokesperson for Durham Constabulary said: "We're very sorry to report that a body has been found in the search for Dean. Sadly, the body of a man was recovered from the Pelton area this afternoon. "Formal identification has yet to take place, but we believe it to be that of the 35-year-old, from Chester-le-Street. Dean's family have been informed and are being supported by specialist officers. "We're very sorry to report that a body has been found in the search for Dean. Sadly, the body of a man was recovered from the Pelton area this afternoon (August 20). "Formal identification has yet to take place, but we believe it to be that of the 35-year-old, from Chester-le-Street. Dean's family have been informed and are being supported by specialist officers." His family have been informed and are being supported by specialist officers.

Police watchdog closes investigations over decision to charge Caroline Flack
Police watchdog closes investigations over decision to charge Caroline Flack

Sky News

timean hour ago

  • Sky News

Police watchdog closes investigations over decision to charge Caroline Flack

The police watchdog has closed its investigations into the circumstances leading up to the decision to charge TV presenter Caroline Flack with assaulting her boyfriend. Flack died in February 2020, with a coroner ruling that she took her own life after discovering she was definitely going to face a trial. The Crown Prosecution Service (CPS) initially recommended a caution after the alleged assault in December 2019 - but London's Metropolitan Police appealed and the Love Island host was charged with assault by beating. Various reviews into the way the case was handled have been carried out by the CPS, the Met, and the Independent Office for Police Conduct (IOPC) since Flack's death. In April 2024, the star's mother told Sky News she believes her daughter's celebrity status likely contributed towards the decision to charge her. It has now emerged that the IOPC closed its latest investigation, relating to the actions of officers in appealing to the CPS, in January 2025 - finding the outcome was "reasonable and proportionate". An IOPC spokesperson said it received a complaint referral from the Met, which contained "a number of allegations about the force's investigation" into the alleged assault, in March 2024. The majority of the allegations had already been investigated by the force and reviewed by the IOPC, the watchdog said, so it found no further action was required. However, the Met was directed to investigate one aspect of the complaint "on the basis there may be new witness evidence available". This related to the actions of officers in appealing the initial CPS decision, and five allegations were returned to the force's Directorate of Professional Standards (DPS) to "resolve in a proportionate manner", the IOPC spokesperson told Sky News. In June 2024, the Met found there was "no new evidence that would alter any previous outcomes", the spokesperson added, and the complainant asked the IOPC to review once again. "Following that review, in January 2025 we found that outcome to be reasonable and proportionate." A Met Police spokesperson said DPS officers made further enquiries and examined the evidence last year. "It did not change the original outcome that the service provided by officers was acceptable," the spokesperson said. "The family were advised of the outcome in June [2024] and then appealed that outcome to the IOPC. The IOPC carried out a review and, in January 2025, found no new evidence that would alter any of the previous outcomes." Both the Met and the IOPC have closed their investigations. The IOPC said another review could be considered in light of any new evidence. At the end of Flack's inquest, coroner Mary Hassell said the alleged assault had "played out in the national press" following her arrest and had a serious impact on her mental health. In April 2024, her mother Christine Flack told Sky News: "This wasn't domestic violence. This was an accident. But she was portrayed in the court and in the newspapers as a domestic abuser, and that's what hurts. That's what I want got rid of - because she wasn't." She said she believed her daughter was treated differently due to her celebrity status. "And that's not on. She shouldn't be treated better, but she shouldn't be treated worse." This was not the first investigation into the handling of Flack's case, with the Met initially referring itself to the watchdog just a few days after her death. The DPS found there was no misconduct, prompting another complaint from Flack's family to the IOPC. In 2023, the IOPC ordered the force to apologise for not recording its reason for appealing against the caution, but said it had not identified any misconduct. In the days after the TV presenter's death, the CPS also reviewed its handling of the case. Flack's boyfriend, Lewis Burton, had said he did not support the prosecution, and following her death her management released a statement criticising the decision. At the time, a CPS spokesperson said it was normal practice for prosecutors to hold a debriefing after complex or sensitive cases have ended. "This has taken place and found that the case was handled appropriately and in line with our published legal guidance," they said. Flack, 40, presented shows including spin-offs I'm A Celebrity... Get Me Out Of Here! NOW! and The Xtra Factor, as well as one season of the main X Factor show with former contestant Olly Murs, before becoming best known as the host of Love Island. She also won Strictly Come Dancing in 2014. Sky News has contacted Flack's family for comment.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store