The Commitment of Licensed Online Casinos to Responsible Gambling
What is Responsible Gambling?
Responsible gambling is a shared commitment between operators and players to keep gambling both safe and enjoyable. It involves a range of practices designed to create an ethical, secure environment where reputable casino sites, such as those reviewed on iGaming.com, operate responsibly.
Key aspects of responsible gambling include:
Preventing gambling addiction through self-exclusion and setting personal limits.
Ensuring vulnerable groups are protected, such as minors and those at risk of problem gambling.
Provide gambling environments that are transparent and fair, and players understand the risks.
Indicators of Problem Gambling
Responsible gambling contrasts with problem gambling, where players become caught up in detrimental behaviours. Here are a few indicators:
Obsessive thoughts about gambling
Increasing financial commitments
Unsuccessful attempts to quit or reduce the activity
Gambling as an escape from life's problems
Chasing losses through continued play
Borrowing money for gambling
Impact on work, relationships, or daily life
Taking loans due to losses
How Online Casinos are Committed to Responsible Gambling
As mentioned in many iGamingCare articles, online casinos can show their commitment by implementing various measures that are designed to reduce the negative impacts of gambling. Here are a few examples:
1. Responsible gambling policies and programs: Policies should outline the operator's commitment to responsible gambling and promote safe and healthy gambling practices.
2. Provide training for employees: Many online casinos offer responsible gambling training programs to their employees. These programs are designed to help employees identify the signs of problem gambling and help anyone facing challenges.
3. Responsible advertising practices: Advertising and marketing practices should be conducted responsibly. They should not promote irresponsible behaviour or target the youth and vulnerable populations.
4. Measures to prevent underage gambling: Strict policies should be in place to prevent underage gambling. These will include age verification and using ID scanners to prevent the use of fake IDs.
5. Support research and education: Online casinos can support research on responsible gambling by funding research studies or partnering with organizations such as GamCare that focus on responsible gambling.
In addition to this, casinos have tools available to protect players and promote safer gambling. These are grouped into the following areas:
Time limits
Self-exclusion
Deposit and wager limits
Player analytics
Time Limits and Self-Exclusion
Players can block access to gambling platforms for a set amount of time or permanently. They can also set time limits for sessions, which control how long they gamble in one sitting.
Deposit and Wager Limits
This is another important tool offered by licensed online casinos. It allows players to set daily, weekly, and monthly limits on how much they spend or lose.
Player Analytics
Operators are now also relying on behavioural analytics to promote responsible gambling. Reputable online casinos have teams set up to assist players and help reduce any harm surrounding their play.
Advanced algorithms analyze players' betting patterns and detect signs of addiction or harmful behaviour. These include sudden, large increases in betting amounts, chasing losses, and playing for long periods without breaks.
Once detected, the casino can take action and suggest the player lower their limits or take a cooling-off period. In severe cases, they can refer them to gambling addiction support organizations.
Why Should Operators Care?
Players are the lifeline of a casino or sportsbook business. If problem gambling is ignored, it can lead to serious business risks.
Firstly, problem gambling can have a financial impact on the business. When a player experiences substantial losses, it can jeopardize the brand's overall stability. Such scenarios can trigger unwarranted legal battles, potentially resulting in audits and legal complications.
Neglecting betting-related issues can threaten the brand's reputation. Increasing player complaints across forums and social media platforms will generate negative conversation surrounding the company.
Failing to support players with gambling problems properly can damage a business's reputation and attract unwanted attention from regulators. Increased scrutiny raises the risk of non-compliance, which could result in fines or even the loss of gambling licenses.
Engaging with problem players can threaten the long-term success of any iGaming business. Every gambling company aims to build loyal, non-exploitative relationships, which problem gambling directly undermines.
In addition to meeting regulatory requirements, embracing responsible gambling has valuable benefits. It strengthens a company's reputation, attracts more customers, supports long-term growth, reduces regulatory risk, and enhances strong customer loyalty and positive feedback.
Conclusion
Nowadays, responsible gambling is more than a regulatory check; it's a strategic set of actions with lasting impact. Operators create a unified, player-focused approach that builds lasting trust and loyalty by training staff, implementing supportive tools, and encouraging mindful play.
Ultimately, responsible gambling is about more than numbers; it's about creating a safe, transparent environment that supports player well-being and drives sustainable business growth.
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The National
01-05-2025
- The National
The Commitment of Licensed Online Casinos to Responsible Gambling
What is Responsible Gambling? Responsible gambling is a shared commitment between operators and players to keep gambling both safe and enjoyable. It involves a range of practices designed to create an ethical, secure environment where reputable casino sites, such as those reviewed on operate responsibly. Key aspects of responsible gambling include: Preventing gambling addiction through self-exclusion and setting personal limits. Ensuring vulnerable groups are protected, such as minors and those at risk of problem gambling. Provide gambling environments that are transparent and fair, and players understand the risks. Indicators of Problem Gambling Responsible gambling contrasts with problem gambling, where players become caught up in detrimental behaviours. Here are a few indicators: Obsessive thoughts about gambling Increasing financial commitments Unsuccessful attempts to quit or reduce the activity Gambling as an escape from life's problems Chasing losses through continued play Borrowing money for gambling Impact on work, relationships, or daily life Taking loans due to losses How Online Casinos are Committed to Responsible Gambling As mentioned in many iGamingCare articles, online casinos can show their commitment by implementing various measures that are designed to reduce the negative impacts of gambling. Here are a few examples: 1. Responsible gambling policies and programs: Policies should outline the operator's commitment to responsible gambling and promote safe and healthy gambling practices. 2. Provide training for employees: Many online casinos offer responsible gambling training programs to their employees. These programs are designed to help employees identify the signs of problem gambling and help anyone facing challenges. 3. Responsible advertising practices: Advertising and marketing practices should be conducted responsibly. They should not promote irresponsible behaviour or target the youth and vulnerable populations. 4. Measures to prevent underage gambling: Strict policies should be in place to prevent underage gambling. These will include age verification and using ID scanners to prevent the use of fake IDs. 5. Support research and education: Online casinos can support research on responsible gambling by funding research studies or partnering with organizations such as GamCare that focus on responsible gambling. In addition to this, casinos have tools available to protect players and promote safer gambling. These are grouped into the following areas: Time limits Self-exclusion Deposit and wager limits Player analytics Time Limits and Self-Exclusion Players can block access to gambling platforms for a set amount of time or permanently. They can also set time limits for sessions, which control how long they gamble in one sitting. Deposit and Wager Limits This is another important tool offered by licensed online casinos. It allows players to set daily, weekly, and monthly limits on how much they spend or lose. Player Analytics Operators are now also relying on behavioural analytics to promote responsible gambling. Reputable online casinos have teams set up to assist players and help reduce any harm surrounding their play. Advanced algorithms analyze players' betting patterns and detect signs of addiction or harmful behaviour. These include sudden, large increases in betting amounts, chasing losses, and playing for long periods without breaks. Once detected, the casino can take action and suggest the player lower their limits or take a cooling-off period. In severe cases, they can refer them to gambling addiction support organizations. Why Should Operators Care? Players are the lifeline of a casino or sportsbook business. If problem gambling is ignored, it can lead to serious business risks. Firstly, problem gambling can have a financial impact on the business. When a player experiences substantial losses, it can jeopardize the brand's overall stability. Such scenarios can trigger unwarranted legal battles, potentially resulting in audits and legal complications. Neglecting betting-related issues can threaten the brand's reputation. Increasing player complaints across forums and social media platforms will generate negative conversation surrounding the company. Failing to support players with gambling problems properly can damage a business's reputation and attract unwanted attention from regulators. Increased scrutiny raises the risk of non-compliance, which could result in fines or even the loss of gambling licenses. Engaging with problem players can threaten the long-term success of any iGaming business. Every gambling company aims to build loyal, non-exploitative relationships, which problem gambling directly undermines. In addition to meeting regulatory requirements, embracing responsible gambling has valuable benefits. It strengthens a company's reputation, attracts more customers, supports long-term growth, reduces regulatory risk, and enhances strong customer loyalty and positive feedback. Conclusion Nowadays, responsible gambling is more than a regulatory check; it's a strategic set of actions with lasting impact. Operators create a unified, player-focused approach that builds lasting trust and loyalty by training staff, implementing supportive tools, and encouraging mindful play. Ultimately, responsible gambling is about more than numbers; it's about creating a safe, transparent environment that supports player well-being and drives sustainable business growth.
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The Guardian
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- The Guardian
Sportsbet quietly drops novelty bets as investigations and advertising restrictions loom
Australia's largest sports betting company has moved away from wagering on reality television and celebrity gossip as it faces a government investigation in South Australia and looming restrictions on where and when it can advertise. Sportsbet – estimated to have a 45% share of the Australian online gambling market – has shut down all novelty markets for at least three weeks, according to monitoring by the Guardian. Social media users have observed no novelties have been offered since as early as the start of August. These novelty markets have previously included offering odds on the Grammys and Oscars, Australian Survivor, WWE bouts or which band will win the Triple J Hottest 100. The company's most recent blog post in its novelty section – titled 'Who will be the next James Bond predictions' – is from March this year. A spokesperson declined to explain its decision. 'Sportsbet is not currently offering any novelty markets at the discretion of our trading teams. These markets may become available soon,' they said. 'Sportsbet determines the markets it will offer at any given time based on a range of factors.' The government in the Northern Territory licenses Sportsbet and has guidelines for how sports betting companies run novelty markets. Its rules include that where contingencies are not covered by an official body, they must be able to be settled within 12 months of being first offered. The NT Department of Industry said none of Sportsbet's novelty markets have breached its guidelines, but a spokesperson directed enquiries to the South Australian government. 'Sportsbet has not breached any NT-related novelty rules,' they said. 'Recent action against Sportsbet has been taken by the South Australian liquor and gambling commissioner (through SA consumer and business services).' The South Australian attorney general's department subsequently confirmed it is investigating the company, but declined to elaborate on the substance of its inquiries. 'Matters involving this business are currently under consideration and we are unable to comment at this stage,' a spokesperson said. Sportsbet ran a controversial trial last year using TikTok to advertise bets offered regarding Rihanna's half-time Super Bowl show. Meanwhile, sports betting companies are pushing back against advertising reforms currently being considering by the federal government. A 2018 report on gambling prevalence prepared for the SA Department of Human Services found novelty betting was more common among younger people. It also noted novelty gamblers, alongside those who used electronic gaming machines, were more likely to be moderate-risk or problem gamblers compared to those betting on other forms. In Australia, Gambling Help Online is available on 1800 858 858. The National Debt Helpline is at 1800 007 007. In the UK, support for problem gambling can be found via the NHS National Problem Gambling Clinic on 020 7381 7722, or GamCare on 0808 8020 133. In the US, call the National Council on Problem Gambling at 800-GAMBLER or text 800GAM.
