OPEN// PM reviews efforts of Unified Gov't Complaints System in March
CAIRO, April 11 (MENA) - Prime Minister Moustafa Madbouli ordered stepping up efforts exerted by the Cabinet's Unified Government Complaints System to monitor, receive and deal with citizens' complaints from all regions of the country.
Efforts are focused on maintaining work to promote communication mechanisms between the government and citizens to receive complaints, questions and requests regarding different government services via the Unified Government Complaints System, he said.
The government is exerting strenuous efforts to alleviate the suffering of the citizens while facing repercussions of some incidents and change, he said.
He added that this came in a move meant to improve services offered to citizens.
The premier stressed his complete support for the system and the need to review the performance of all relevant government bodies.
The premier made his remarks while reviewing a report prepared by the Unified Government Complaints System on the government's efforts to deal with citizens' complaints in March, 2025.
Director of the Unified Government Complaints System Tarek el Refaei confirmed that these efforts aimed to ensure a higher level of response to citizens' complaints.
Refaei said the system received 142,000 complaints, requests and questions in March. (MENA)
Y R E/M O H
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Middle East
18 hours ago
- Middle East
OPEN//First Lady greets Egyptians, Arab, Islamic nations on Eid Al-Adha
CAIRO, June 6 (MENA) - First Lady Intisar El Sisi greeted on Friday the Egyptian people and Arab and Islamic nations on Eid Al-Adha. "On these blessed days, it gives me pleasure to extend my heartfelt greetings to our honorable people, as well as to the Arab and Islamic nations, on the occasion of Eid Al-Adha. I pray to Allah the Almighty to return this blessed occasion to us all with good health and tranquility, and to bring hope and prosperity to every home" she tweeted on her social media accounts. "May Allah the Almighty accept our righteous deeds and fill your days with joy, granting you peace and security in all your celebrations", she added. (MENA) M O H
Middle East
18 hours ago
- Middle East
OPEN//Sisi greets Egyptian people, Arab, Islamic nations on Eid al-Adha
CAIRO, June 6 (MENA) - President Abdel Fattah El Sisi greeted on Friday the Egyptian people and the Arab and Islamic nations on the occasion of Eid al-Adha. In a post on his official Facebook page, President El Sisi said: "I extend my sincerest greetings and best wishes to the great people of Egypt and to the Arab and Islamic nations on the occasion of the blessed Eid al-Adha. I pray to Almighty God to return the Eid to us with goodness, blessings, and prosperity, and to protect our beloved homeland, Egypt, and always grant it progress, prosperity, security, and stability. Wishing you all a happy Eid." (MENA) M O H/
Middle East
a day ago
- Middle East
OPEN// Sisi arrives at Misr Mosque in New Administrative Capital for Eid al-Adha prayers
CAIRO, June 6 (MENA) - President Abdel Fattah El Sisi arrived at Misr Mosque in the New Administrative Capital early on Friday morning to perform Eid al-Adha prayers. He was welcomed by Prime Minister Mostafa Madbouly, Minister of Defense General Abdel Meguid Saqr, Grand Imam of Al-Azhar Ahmed El-Tayeb, as well as several ministers and senior state officials. (MENA) R E E/
