Kuwait Civil ID Address Change Made Simple: What You Need to Know

Arab Times

29-04-2025

Changing the address on your Civil ID in Kuwait is a straightforward process, but it requires proper documentation and a scheduled appointment. Whether you're relocating to a new residence or updating your details for official purposes, following the correct steps ensures a smooth experience. This guide outlines how to book your appointment through the PACI website or Sahel App, what documents you'll need, and what to expect during your visit to the PACI office—all the way through to collecting your updated Civil ID.
How to Change Residence Address on Your Civil ID
1. Book an Appointment
Option 1: PACI Website
- Visit [ www.paci.gov.kw ]
- Click on Appointment Booking → you will be redirected to [ https://meta.e.gov.kw/ ]
- Log in using your Civil ID number and password. (In case you don't remember your password, click on forgot password)
- Go to Appointments → select The Public Authority for Civil Information.
- Under Service Categories, choose Tenants > Persons Services.
- Select Change of Address → click Apply.
- Confirm and book your appointment.
Option 2: Sahel App
- Open the Sahel App.
- Tap Appointment Booking (bottom button next to notifications).
- Select The Public Authority for Civil Information.
- Choose Person's Services and your preferred branch.
2. Prepare Required Documents
- Current Civil ID (original + copy)
- Passport (original + copy)
- Recent colored photos
- Rental agreement of the apartment/building
- Recent electricity bill
- If staying with someone else:
* No-Objection Letter (NOC) from the leaseholder
* Copy of leaseholder's Civil ID
- Photo of your apartment's PACI number plate
- Recent rent receipt
3. Visit the PACI Office
- Show your appointment confirmation (printed or on the Sahel App).
- Submit all documents.
- Fill out the address change form (staff may issue a new envelope if needed).
- Pay the 5 KD fee after approval for a new Civil ID.
4. Collect Your Updated Civil ID
- Wait for SMS notification.
- Collect the new Civil ID from the PACI self-service machine.
Important Notes
- No walk-ins allowed — appointment is mandatory.
- Ensure all documents are current and accurate.