Latest news with #CivilID


Time of India
13 hours ago
- Time of India
Want to update your Civil ID photo in Kuwait? Here's how to do it online via Sahel
Through the Sahel app, Kuwait residents can now securely upload and update their Civil ID photo without visiting PACI offices/Representative Image Kuwait residents can now update their Civil ID photo online via the Sahel app. The process includes uploading a passport-style image and verifying personal info. The update is typically processed in 2–3 working days with SMS alerts. As of mid-2025, the Public Authority for Civil Information (PACI) has enabled a fully digital method to update or upload a new photo for Kuwait's Civil ID via the Sahel government application. Both Kuwaiti citizens and expatriates can now complete the process entirely online, including uploading a passport-style image meeting official criteria—eliminating the need to visit PACI offices in person. Why the New Service Matters This digital rollout is a key part of Kuwait's government-wide digital transformation. It reduces bureaucratic hurdles, saves time for users, and aligns with PACI's strategy to offer convenient public services via mobile platforms. The service is accessible via the unified Sahel app, widely adopted by residents for e-government transactions. Photo Update Via The Sahel App: Step‑by‑Step Install or open the Sahel App, available on Google Play and App Store. Go to 'Individual Services', then select PACI (Public Authority for Civil Information). Choose the 'Add or Update Personal Photo' option. Upload required documents: A recent coloured photo with a plain light-blue background, JPEG/PNG format, under 2 MB. A copy of Civil ID and, for residents, a passport copy or embassy letter if necessary. Enter your Civil ID number, serial number, and mobile number, then authenticate via OTP. Select your blood group. Submit the request. You will receive an application number via SMS. Once approved, you are notified and may collect the new Civil ID via a PACI self-service kiosk. Requirements & Technical Specifications Photo format: JPEG, JPG, or PNG Maximum file size: 2 MB Dimensions: around 500×750 pixels Blue background, with face occupying 70–80% of frame No sunglasses or military uniforms Image must match the passport photo, especially for residents These requirements align with PACI's verified guidelines. Uploads not matching these might be rejected, requiring re-upload. Eligibility: Who Can Use It Both Kuwaiti citizens and non-Kuwaiti residents, including GCC nationals, are eligible. Separate portals exist for each category but operate via the same process. Minor children turning five or whose photo aged out can also use the service. Proof via passport, embassy certification, and matching photo may be needed for long-term residents. Processing Time & Fees Processing typically completes within 2 to 3 working days. Applicants receive SMS notifications with status updates. Fee: KD 5 (paid electronically or at collection machine), plus a 0.250 KD fee for card printing envelope. Common Issues & Tips for Avoidance Photo rejection often happens if the background is too bright or different from passport portrait. Use the exact passport image if possible. OTP issues: Ensure you have ~50 fils in your mobile balance; you must receive the code to continue. Sahel app malfunctions: Use latest app version and switch device language if UI shows Arabic only. If online fails, users may still visit PACI offices directly, residents often prefer the Liberation Tower unit, known for quicker processing. Why It's a Big Step Forward Efficiency & Convenience Users can complete the entire photo update online via smartphone, from authentication to submission, avoiding long queues and manual forms. Enhanced Accuracy & Compliance PACI's automated verification reduces human error, while specifying image and document standards helps deliver consistency. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like TV providers are furious: this gadget gives you access to all channels Techno Mag Learn More Undo Future-Ready E‑Government The Sahel app is central to Kuwait's digital ecosystem, it connects PACI, MOI, and other ministries. This service launch reflects wider efforts to streamline core personal data management. PACI's launch of the Civil ID photo update feature via the Sahel app is a significant improvement in public service delivery in Kuwait. It offers a simple, mobile-first process with clear steps, no office visits, transparent requirements, and fast turnaround. By integrating with Kuwait's digital infrastructure, the service supports ongoing digital modernization and user empowerment. FAQ 1. Who can update their photo via Sahel? Both Kuwaiti citizens and residents, including expats and GCC nationals. 2. What documents are required? A recent passport-style photo, Civil ID copy, and for expats, a passport or embassy letter if needed. 3. What are the photo rules? Blue background, clear face, no sunglasses or military attire, under 2 MB. 4. How long does approval take? Usually 2–3 working days with SMS updates. 5. What's the total fee? KD 5 for card issuance + KD 0.250 for envelope printing.


Arab Times
a day ago
- Arab Times
Now Update Your Civil ID Photo Online via ‘Sahel', Here are the steps
KUWAIT CITY, July 30: The Public Authority for Civil Information (PACI) has introduced a new electronic service allowing Kuwaiti citizens and expats to add or update their personal photos directly through the government's "Sahel" app. This digital upgrade is part of PACI's ongoing efforts to modernize public services and streamline administrative procedures. The new feature eliminates the need for in-person visits, allowing users to complete the process entirely online. According to PACI, the process is simple and can be completed in four steps: Log in to the 'Sahel' app and select 'Personal Services.' Choose the option to add or update a profile photo. Upload the required documents, including a recent personal photograph and a copy of the Civil ID. Submit the application and receive a transaction number for tracking. PACI emphasized that all applications will undergo review and verification, with applicants notified once the process is complete.


Time of India
4 days ago
- Time of India
Why father's consent is mandatory for children to travel abroad from Kuwait
In Kuwait, minors cannot travel abroad without a father's written consent/Representative Image TL;DR: Kuwaiti law mandates that fathers must give written consent before their minor children can travel abroad, regardless of who accompanies the child. Requirement applies to both Kuwaiti citizens and expatriate families, enforced at all departure points. Consent is obtained by signing an official form at the Passport Office or embassy. In father's absence, mothers may petition the Personal Status Court for a court-issued travel order. The rule aims to prevent child abduction and disputes arising from marital breakdowns. As of July 2025, both citizens and expatriates in Kuwait must now secure explicit written consent from the child's father before any minor under 21 can leave the country even if the child is accompanied by their mother or another guardian. The regulation, enforced by the Ministry of Interior through the Airport Passports Department, reflects Kuwait's legal framework prioritizing paternal guardianship and aims to avert unauthorized relocation and custody disputes amid marital discord. Legal Basis: Why Fathers' Consent is Required Under Kuwait's Personal Status Law, the father or male guardian is the default custodian and sponsor for children. Guardianship laws currently do not confer automatic travel permissions to mothers or other relatives, regardless of the child's age or citizenship status. This cultural and legal norm positions paternal authorization as a cornerstone of travel rights. The Ministry of Interior explicitly reinforced this in 2024 and 2025, stipulating that no expatriate child will be permitted to depart without the father's signed approval, even if travelling with the mother. The policy applies to all ports and checkpoints across Kuwait. Travel Authorization Process Fathers must appear in person at the Airport Passports Department—part of Kuwait's General Administration of Ports—holding their Civil ID and child's information. They must sign an official No Objection Certificate (NOC), which is the legally binding consent form recognized by immigration staff. Alternatively, consent can also be provided via a notarized embassy authorization: typically through translation or legalization services, particularly for expatriates. This is valid if processed at a recognized embassy or consular entity. Exceptions & Court Overrides If the father is absent, deceased, incapacitated, or refuses to sign the consent, the mother can petition the Personal Status Court in Kuwait. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Villas For Sale in Dubai Might Surprise You Villas In Dubai | Search Ads Get Rates Undo The court evaluates travel requests based on the best interests of the child, and may authorize a one-time or permanent travel order. Courts occasionally issue temporary travel permits for emergency situations, medical needs, or educational opportunities. In recent months, there have been multiple reports of children refused boarding or denied exit at Kuwait International Airport due to missing or improper authorization. The Ministry emphasized that all legal formalities must be completed before departure, irrespective of parental relationship or sponsor status. Why It Matters Prevents International Disputes : By cementing paternal consent as mandatory, the system aims to avoid international child custody or abduction scenarios. Legal Consistency : Aligns travel policy with existing guardianship laws emphasizing the father's authority. Impact on Expat Family Planning : Particularly affects expatriate families where the father may be abroad—literally or legally—leading to added coordination. Gender & Mobility Restrictions : Although applied to both genders, in practice it disproportionately limits the autonomy of mothers and female relatives. Kuwait's firm enforcement of father-approved travel for minors marks a significant regulatory step aligning child departure policies with longstanding guardianship laws. While intended to reduce unauthorized travel and protect custody rights, the rule also reinforces paternal authority and adds procedural hurdles to family mobility. For expatriates and Kuwaiti families alike, navigating these requirements demands early planning, completion of legal formalities, and, when necessary, court intervention. FAQ 1. Is father's consent mandatory for a child to travel from Kuwait? Yes, written consent from the father is required for all minors under 21, even if traveling with their mother. 2. How can the father give consent? He must sign an official No Objection Certificate (NOC) at the Passport Office or through a notarized embassy letter. 3. What if the father is unavailable or refuses consent? The mother can apply to the Personal Status Court for a travel order. 4. Does this rule apply to expatriates too? Yes, the rule applies to both Kuwaiti and expat families without exception. 5. Can a child be stopped at the airport without consent? Yes, children without proper authorization are not allowed to leave Kuwait.

Kuwait Times
24-07-2025
- Automotive
- Kuwait Times
Traveling abroad and need a physical Kuwaiti driving license? Here's how
KUWAIT: As summer travel picks up, many expatriates have reported that Kuwait's digital driving license is not accepted abroad, making international car rentals challenging. But this is now changing. After a suspension that began on Dec 10, 2023, the issuance of physical driving licenses for expats resumed in mid-April 2025, following ministerial decision no. 560/2025 issued by First Deputy Prime Minister and Minister of Interior Sheikh Fahad Al-Yousef Al-Sabah. The amendment allows expatriates to reissue physical licenses for a KD 10 printing fee, effective immediately upon its publication in the official gazette Kuwait Al Youm. Here's a step-by-step guide to the process (the exact steps may vary slightly by location): 1. Visit the traffic department (muroor): Head to the traffic department of the governorate that originally issued your license — this might differ from your current governorate of residence. Keep in mind that working hours and queues can vary for citizens, expats and companies. 2. Request the application form: Go to the typing section and request a form to issue a physical driving license. This service usually costs KD 1. You will need to attach: • A copy of your Civil ID • A copy of your current digital license (from the Kuwait Mobile ID app) • Your previous physical license (if available) 3. Form submission and payment: • Submit the filled form at one of the designated counters for verification and stamping. • Then, proceed to pay the KD 10 reissuance fee. • Note: If you no longer have your previous physical license, an additional KD 10 fee may apply. 4. Final submission and collection: Submit the signed and stamped form at the designated printing counter, then wait for your name to be called. Your physical license will be printed and issued shortly, depending on the number of applicants.


Malaysian Reserve
09-07-2025
- Business
- Malaysian Reserve
Kuwait International Bank Enhances Self-Service Banking with Diebold Nixdorf Technology
Interactive Teller Machines (ITMs) offer expanded services and convenience to customers NORTH CANTON, Ohio, July 9, 2025 /PRNewswire/ — Diebold Nixdorf (NYSE: DBD), a global leader in transforming the way people bank and shop, announced today the successful implementation of its Interactive Teller Machines (ITMs) at Kuwait International Bank (KIB). This strategic deployment is a significant step forward in how KIB serves its customers, offering a seamless blend of self-service convenience and personalized banking. The new ITMs are now operational at select KIB branches, with plans for additional installations in the near future, including DN Series® ATMs with video capability. The implementation was managed in collaboration with Axis Solutions, Diebold Nixdorf's licensed partner in Kuwait. Customers can now engage via video with a live teller, ensuring that complex transactions are handled seamlessly, even outside traditional banking hours. Other new services provided by the ITMs include: Cash Withdrawal and Deposit Over Limits: The ITMs are equipped to process transactions that exceed standard limits, providing flexibility and greater access to funds. Check Deposit and Encashment: Clients can easily deposit and cash checks, reducing the need for in-branch visits and accelerating processing times. Instant Card Printing and Activation: The ITMs feature on-the-spot card printing, allowing customers to receive and instantly activate new or replacement debit cards immediately. Services for Visually Impaired Customers: The ITMs offer accessibility features such as voice guidance and tactile keypads, ensuring an inclusive banking experience. Civil ID Update: Customers can conveniently update their Civil ID information directly at the ITM, simplifying compliance and reducing the need for branch visits. Nawaf Al-Khrayef, deputy general manager of Retail Banking at KIB, said: 'Our new ITMs represent a significant step forward in our commitment to deepening customer relationships by delivering a banking experience that aligns with today's modern lifestyles. By leveraging Diebold Nixdorf's innovative technology, we are offering advanced self-service options that are more convenient and efficient. This advancement reflects our continued efforts to elevate customer service standards in the country and reinforces our core promise to be a true 'Bank for Life'.' Abeer Abu Sultan, director at Axis Solutions, said: 'We are proud to support KIB's vision for innovation in self-service banking. Through a forward-thinking approach, KIB has positioned its self-service channel as a key competitive advantage in Kuwait's banking sector, redefining customer journeys and fueling investment in digital infrastructure. By deploying Diebold Nixdorf's advanced solutions, KIB is enhancing the customer experience and supporting the ongoing advancement of banking services in the local industry.' Habib Hanna, managing director, Middle East, at Diebold Nixdorf, said: 'We are excited to partner with Kuwait International Bank to provide their customers with a modern and convenient banking experience, all in one convenient location. Diebold Nixdorf's ITMs are easy to service and offer a suite of advanced capabilities that empower KIB to meet the evolving needs of their customers.' About Kuwait International Bank Kuwait International Bank (KIB) is a bank that operates according to the Islamic Shari'ah, based in the State of Kuwait. Incorporated in 1973, and originally known as Kuwait Real Estate Bank, KIB made the transition to its current Islamic operating model in 2007. In 2018, KIB embarked on a new phase of its journey full of innovation and development. As part of its new strategic direction, the Bank focuses on offering a next-level customer experience under the slogan: 'Bank for Life'. Through a network of branches spread across the State of Kuwait, KIB offers a broad range of banking products and services, as well as innovative digital banking solutions in line with international best standards. As part of its duty towards the community, the Bank also encompasses a leading social responsibility program that aims at positively impacting all members of the community through a wide range of impactful initiatives and activities. Today, KIB has taken concrete steps in implementing its new strategic objectives. The Bank has cemented its role as a key player in the local banking industry and has continued to maintain its strong financial performance; enabling it to be globally recognized for its strong credit rating and financial position. About Axis Solutions Axis Solutions is a premier provider of advanced banking technology solutions, dedicated to enhancing the financial services industry through innovation and expertise. With a focus on delivering cutting-edge products and services, Axis Solutions partners with leading institutions to drive digital transformation and improve customer experiences. About Diebold Nixdorf Diebold Nixdorf, Incorporated (NYSE: DBD) automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit for more information. X: @DieboldNixdorf LinkedIn: Facebook: DN-B Photo – – View original content: