
TUI rule that's different to easyJet, Ryanair and British Airways
If you normally fly with a different airline, you may not be aware of this one
As millions of Brits gear up to jet off on their holidays in the coming months, it's crucial to be aware of the rules and requirements set by your chosen airline. Each carrier operates differently, so processes such as online check-in might not be the same across the board.
This is especially the case if you're flying with TUI, or with Jet2, and you usually fly with a different airline. TUI and Jet2 passengers cannot leave it as long to perform their online check-in as they could if flying with easyJet, Ryanair, Wizz Air, or British Airways, and being aware of this rule could mean the difference between sorting out your boarding pass - and not being able to do so.
Both TUI and Jet2 close their online check-in six hours prior to the scheduled flight departure. Conversely, with easyJet and Ryanair, online check-in wraps up two hours before take-off, while Wizz Air requires passengers to check in at least three hours ahead.
British Airways allows check-ins up until one hour before departure. The opening times for online check-in also vary among airlines.
TUI travellers can typically check in online either 14 days or 48 hours before their flight, depending on whether they've pre-booked seats. Exceptions exist for flights to Mexico, Jamaica, and Costa Rica, where online check-in only opens 24 hours before departure.
Jet2 opens its online check-in 28 days before the flight, while easyJet allows this 30 days in advance. Ryanair's online check-in opens either 60 days or 24 hours before the scheduled flight departure, contingent on whether you've paid for an assigned seat.
Should you fail to check in online within the designated time frame, airport check-in may still be an option. TUI's check-in counters typically shut 45 minutes before the flight's departure, whereas Jet2, Ryanair, easyJet, and Wizz Air give you a 40-minute window.
For those embarking on long-haul journeys with British Airways, be aware that their desks close "at least 60 minutes" before take-off. However, if you're travelling short-haul, you usually have up until 45 minutes before your flight to check in.

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Daily Record
2 hours ago
- Daily Record
Couple kicked out hotel and banned from TUI flight in holiday nightmare
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In correspondence seen by ChronicleLive, TUI says that the decision was based on repeated incidents during their stay which were considered unacceptable and disruptive. However, Paul disputes this, and says that TUI never asked him or Ellie for their version of events. Earlier in the holiday, Ellie had complained to the manager about the quality of the food, which Paul described as "tepid" and "not very nice". He said: "Some of the things you would get were rice with sprouts, or another time you'd have rice with a slice of beetroot in it. "My wife spoke to the manager twice, she complained about the food being inedible and he didn't seem interested. She asked him to join us for breakfast the next day so we could show him what we meant, but he never turned up." The couple went out for the day, and say they "had a word" with the rep when they returned. The next day, while waiting for a day trip to Corfu town, Paul and Ellie were handed a letter informing them they were unable to stay at the hotel for the remainder of their holiday. The letter, dated May 20, said: "You caused a serious disturbance by shouting inside the hotel restaurant in front of other guests, resulting in significant distress and disruption to the peaceful environment of the hotel," and "you directed aggressive and disrespectful language towards both hotel staff, the hotel owners, and TUI representatives on site." Paul states that this is not the case, and says the decision was made without anyone from TUI approaching them for an explanation. Paul said: "I don't remember anybody shouting. "We only spoke to the rep on the day she was at the hotel and there was nothing disrespectful shown to her. They've never come and spoke to us to find out what happened, they've decided off what the manager has told them. "But surely there are always two sides to a story? I was furious, because it spoiled the day we had planned." Rather than given a right to respond or appeal, Paul and Ellie were told to contact the UK consulate if they required any further assistance. Then, on May 21 at 22.28, the couple then received another letter saying that Ellie was barred from flying home on the TOM1531 flight on Friday, May 23. Just over 12 hours later, yet another email stated that both Paul and Eleanor would be blocked from boarding the flight. TUI said that this decision had been made in accordance with their terms and conditions, and that the decision was "due to your conduct and behaviour". Paul booked flights home from Corfu with Jet2 on Thursday, May 22, for later that day at a cost of €328.56. But after arriving back in North Shields, the couple received another email from TUI saying that "the refusal of carriage for Paul Bell and Eleanor Bell has now been revoked, and you will now be allowed travel on your inbound flight". Paul finished: "That doesn't help us now, because we were told we have to make our own travel arrangements and we came home. We had to pay €60 for a taxi to the airport as well, because we weren't allowed on the transfers. "When we go on holiday, we try to go somewhere nice and quiet, sit and chill, try the local stuff, go to the towns and see the scenery and to have food like we did (in the hotel) was really disappointing. We got no back-up whatsoever from TUI. "They took whatever the manager said as gospel and came to a decision just like that. Had we been drunk and disorderly, fine, but we weren't - we've never had any bother on any holidays before, until this time with TUI." It is understood that TUI plan to refund the couple's flights home with and their travel to the airport. TUI declined to comment further. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.


Scottish Sun
3 hours ago
- Scottish Sun
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Wales Online
4 hours ago
- Wales Online
Is it safe to holiday in Dubai - everything you need to know
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These surprise strikes prompted British Airways to cancel scheduled flights from Heathrow to popular British holiday spots, Dubai and Doha, both located in the Middle East. The airline cited safety concerns in a released statement: "As a result of recent events, we have adjusted our flight schedule to ensure the safety of our customers and crew, which is always our top priority." Are flights to Dubai still cancelled? The escalating tensions significantly impact journeys to and from these Gulf powerhouses, with more than 150 carriers diverting or suspending flights since Sunday. At the time of writing, Emirates flights from Heathrow to Dubai appear to depart as usual, and flights from Stansted are scheduled to go ahead. Article continues below A BA spokesperson also told The Standard: 'Our flights to Dubai and Doha are scheduled to operate as normal, and our teams continue to keep the situation under review." 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