Voice AI startup Navana AI raises Rs 7 crore in round led by Antler India
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The voice AI startup Navana.ai raised Rs 7 crore in a pre-Series A, led by Antler India along with Ajay Agarwal, Ronnie Screwvala, and Sandeep Singhal.Navana.ai has developed three products -- a voice AI contact centre , a speech recognition API, and the contact centre intelligence API. The company currently has more than 40 clients supporting voice bots in more than 12 languages in the country.Earlier, the company had raised Rs 6.2 crore in an angel round led by Sandeep Singhal from Nexus Ventures along with Standford Angel Fund, Rajan Mehra, and Saahil Goel.This brings the total funding raised so far by the company to Rs 13.2 crore.Founded by brothers Raoul Nanavati and Jai Nanavati in 2018, Navana.ai is a full-stack platform that helps enterprises to deploy voicebots, transcription systems, and real-time analytics at scale.'Whether it is for an urban English speaker or a person in a village speaking Bihari, our services allow enterprises to solve problems at a pan-India scale,' Nanavati told ET.The company will use the funds for its research and development (R&D) activities and to scale its products. 'Our goal is to help enterprises automate their contact centre solutions . We will be focussing on both R&D for India-based technologies and for scaling up our product into the market,' he said.Companies, such as Bajaj Finserv , currently use Navana's voice bot features, which are largely focussed on the banking, financial services, and insurance (BFSI) sector.India is a voice-first market, and enterprises here can't rely on global, generic models to serve their customers. Navana's proprietary data and Indic-language voice AI stack uniquely positions them to power this shift,' said Gowri Shankar, associate partner of Antler, India.
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