Qantas flight from Singapore to Sydney delayed for days due to mechanical issues
Qantas said the customers are expected to depart Singapore on the evening of July 16, and arrive in Sydney the next morning.
SINGAPORE - Passengers of a Qantas flight from Singapore to Sydney have had to put up with several days of delay in the Republic after it was repeatedly pushed back.
Australian news outlet The Brisbane Times reported that passengers on Flight QF82 , which was set to depart on July 14 at 8.45pm, were instructed to get off the plane at about midnight.
They were then told at about 2.30am that the plane - an Airbus A380 - would not take off, and that they will be taken to hotels.
Passengers were given a note saying the plane was still experiencing mechanical issues, the Brisbane Times said, and that the flight would be operated by a replacement aircraft, it added.
Affected passengers were also offered accommodation and reimbursement for 'reasonable out-of-pocket expenses' such as meals.
The double-decker aircraft is capable of carrying more than 800 passengers in an all-economy class configuration , according to its manufacturer. It can carry over 500 passengers in a three-class configuration.
One passenger told the news outlet that they were told that a rescheduled flight would leave on the morning of July 16.
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However, the flight was later cancelled, and passengers were informed that they will have to wait until July 17 to fly.
Qantas, in response to queries from The Straits Times on July 16, said the customers are expected to depart Singapore on the evening of July 16, and arrive in Sydney the next morning.
'We have ferried an A330 aircraft from Australia to Singapore today to help get these customers on their way as quickly as possible,' an airline spokesperson said. 'In addition, tonight's scheduled A380 services will help clear the delayed customers.
'We sincerely apologise to our customers for the significant delay in departing Singapore.'
According to the Changi Airport website , Sydney-bound Flight QF82 is scheduled to depart from Terminal 1 at 8.45pm . Flight QF2, originally scheduled for 7.30pm, has been pushed back to 11.20am on July 17.
The Qantas Sydney-Singapore route is usually assigned to an Airbus A330 aircraft, according to travel website Executive Traveller, which reported in June that the Australian airline had added a second A380 flight between June and August.
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