logo
'Ryanair refused to let us board flight to Ireland claiming we needed visas'

'Ryanair refused to let us board flight to Ireland claiming we needed visas'

A family from Ireland has alleged they were denied boarding on a Ryanair flight from London to Dublin after being wrongly told they needed a visa to enter Ireland from the UK.
Christina Finn and her husband Cameron had jetted off to London from Belfast on Friday for a CBeebies event with their five-month-old son and were returning from Stansted to Dublin with the budget airline when they were turned away.
Christina recounted that trouble started when they couldn't check in for their return flight online.
"We had flown to London on Friday morning from Belfast for a meeting with the BBC, and we were to fly home from London to Dublin and then get the bus up to Belfast as that was the cheapest option, and it is something we would do all the time," she shared.
Travelling with their unwell five-month-old baby who needs medication twice daily, Christina stressed the importance of getting home early, reports Belfast Live.
She continued, "When we went to check in on the app, it wouldn't let me click through to our booking at all and I thought the issue was with my phone so when we got to the airport, we had to check in at the desk where we then had to pay a fine for not checking in online."
After coughing up the fine, Christina mentioned that Ryanair staff requested to see their passports, and she explained that they had travelled over with easyJet using their driving licences but also had their recently expired passports on hand.
"My husband has an Irish passport and I have a British one which have both recently expired. With the baby due, we were waiting until he was born to renew them so that we could just do it at the same time. We informed the staff that we had flown over on our driving licences so he took them away and came back with a man who told us that because my husband has an expired Irish passport, he would be allowed on the flight to Dublin but as my passport was a British one they couldn't let me on the plane.
"The staff informed me that as a UK citizen I would need a visa to travel to Ireland as it is in the EU and I tried to explain to them that that wouldn't apply due to the Common Travel Area. I told him that we lived in Northern Ireland and he then questioned how I had a British passport and couldn't seem to understand that it was a pretty common thing for people to fly to Dublin then travel on to Belfast. He also said that we would need to have evidence that we had booked onward travel from Dublin to Belfast.
"As I questioned it, he said that he was speaking to someone on the phone who told him that if they let us on the plane and if we arrived in Dublin we would be stopped at passport control and the airline would be fined between £500 and £1000 for allowing me on the plane without a valid passport."
Christina revealed that the staff member advised the only solution to their problem would be to book a new direct flight to Belfast, which would cost them €580.
"We had to borrow the money from my mum for the flights and while I was on the phone to her she looked up the Government website which stated that you did not need a passport or visa to travel between the UK and Ireland. She sent me a screenshot of this which I showed to the man and he said he would look into it then he walked away.
"I decided to ring the British embassy in Dublin who directed me to call the Irish embassy in London and the woman on the phone was horrified. She said that there was no requirement for people to have a passport for travelling between the UK and Ireland and that there was also no need for a visa.
"However, she explained that Ryanair could have its own policy requiring travellers to have a passport."
Christina felt the entire ordeal made her feel like a "second-class citizen".
A spokesperson for Ryanair remarked: "In accordance with Ryanair's TandC's, which these passengers agreed to at the time of booking, these passengers failed to check-in online before arriving at London Stansted Airport (5 June). Therefore, these passengers were correctly asked to pay the required airport check-in fee (£55 per passenger), however refused to do so, and became aggressive towards the agents at the check in desk at London Stansted Airport.
"All passengers travelling with Ryanair agree to check-in online before arriving at their departure airport and all passengers are sent an email reminding them to do so 24hrs before departure.
"These passengers were subsequently correctly denied boarding to this flight from London Stansted to Dublin (5 June) as these passengers' passports did not meet the requirements for travel as both passports had expired in 2024.
"It is each passenger's responsibility to ensure that their passport is valid for travel in line with the relevant State requirements at the time of travel. These requirements are clearly set out on Ryanair.com, and passengers are reminded with pop-up messages during booking. Passengers travelling between Ireland and the UK are required to carry a valid passport for travel. Therefore, as these passengers did not present a valid passport for this flight from London Stansted to Dublin Airport, they were correctly denied boarding."

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Influencer & extreme sport enthusiast, 28, died after ‘tumbling through the air' as she fell 60ft off Brit mountain
Influencer & extreme sport enthusiast, 28, died after ‘tumbling through the air' as she fell 60ft off Brit mountain

The Irish Sun

time2 hours ago

  • The Irish Sun

Influencer & extreme sport enthusiast, 28, died after ‘tumbling through the air' as she fell 60ft off Brit mountain

AN influencer and extreme sports enthusiast died after "tumbling through the air" in a 60ft plunge off a British mountain 4 Maria amassed 10,000 followers, showcasing her outdoor lifestyle online Credit: WNS 4 She was a keen mountaineer Credit: WNS Maria suffered fatal head injuries and, despite the best efforts of medical staff, was tragically pronounced The influencer, with more than 10,000 followers, was tackling the notorious Tryfan mountain in Snowdonia, North Wales, when she fell to her death. An inquest into her death heard she was climbing the mountain's notorious north ridge - a popular but Maria was an experienced mountaineer and had completed an ice-climbing course in Norway shortly before the horror unfolded. Read more in News The inquest has heard how she posed for a "Mexican wave" with friends before she fell to her death. Fellow climber Harry Jones said the group were going up the face one-by-one when he witnessed Maria's tragic fall. He added: "I could see on one particular ledge Maria stopped in order to get a "She swung her right leg up to pull herself up. I asked 'Got it well?' and she said 'I think so." Most read in The Sun He said moments later he witnessed Maria "flying over me" and down the mountainside. The 60ft plummet left Maria with horrific injuries, including a fractured skull.. Coroner Kate Robertson returned a conclusion of accidental death and passed on her condolences to Maria's family and friends. Maria, of St Helens, originally from Sofia, Bulgaria, showcased her Terrifying moment Scotland's top ranked skier plunges down mountain & suffers horror injuries Following her tragic death a Maria's tragic death on February 22nd came less than a week after Dr Charlotte Crook, 30, also died while climbing in the same region. An inquest heard Dr Crook plunged 30ft to her death while walking on Glyder Fach with a fellow medic. Both women were attended to by Ogwen Valley Mountain Rescue Organisation. 4 An inquest heard Maria posed with pals for a "Mexican wave" before tumbling to her death Credit: WNS 4 Despite the best efforts of medics Maria tragically died at the scene Credit: WNS Speaking of Maria's accident, the Ogwen Valley Mountain Rescue team said: "A group was ascending the north-ridge when one of them fell 20 metres into "Passers-by with climbing equipment abseiled down and made her safe, and a team member already nearby made his way down and started CPR. "Colleagues from "Unfortunately, the casualty had not survived her injuries, and she was brought down to Oggie base. "The thoughts of all involved are with the casualties families and friends, thank you to all the members of the public who tried to help." Neil Oakes, who was on a slightly different route up the He said: "I turned and saw Ms Eftimova tumbling through the air below me. She was already in freefall. "I knew there was going to be an impact on the rocky outcrop below so I turned away for a split second. I was shouting 'No, no, no, no.' "When I turned back she was on the ledge below. I knew that it was serious. "I said 'She's gone. She's fallen.'

Race Across The World winners revealed as pair admit they failed to keep BBC show victory secret
Race Across The World winners revealed as pair admit they failed to keep BBC show victory secret

The Irish Sun

time5 hours ago

  • The Irish Sun

Race Across The World winners revealed as pair admit they failed to keep BBC show victory secret

IT was a tense sprint to the finish line in tonight's finale of Race Across The World. The final episode followed the pairs travelling from Goa, India, to the southernmost tip of India, Kanniyakumari, 1000km away. 3 The final four pairs were whittled down to one Credit: BBC 3 Caroline and Tom were crowned winners of the show Credit: BBC But after a 51-day cross-continent race, it was mother and son duo Caroline and Tom who took home the £20,000 prize. The pair, And it was an emotional moment for the duo, as mum Caroline broke down in tears on the big reveal that the all-important guest book was empty on their arrival. Celebrating their win, Caroline broke down in tears in emotional scenes, telling her son: 'We must never doubt ourselves, ever, ever, ever again.' more on race across the world Tom added: "I'm lost for words, I can't believe it. "Fifty one days racing through countries I never thought I'd go to. "I never thought we'd come this far, I never thought we'd achieve so much, and I've never been prouder of my mum – she got me through it.' Caroline and Tom were closely followed by sisters Elizabeth and Letitia, who arrived at the finish line just shy of 20 minutes later. Most read in TV Forty five minutes behind the winners, Fin and Sioned arrived in third place, while brothers Brian and Melvyn took a further three hours to reach the end. On their way home from the series, the duo revealed that while they had sworn themselves to secrecy about winning the cash, it didn't take long to spill the beans. Race Across The World pays heartbreaking tribute to show star Sam Gardiner after tragic death age 24 Caroline revealed: '[We told] my husband, in the car on the way home - we couldn't hide it!' Tom added: 'We had made a pact on the plane not to tell anybody, but within minutes of seeing him we let that one go, it was so hard to keep it in.' However, the mother and son duo still haven't decided what they're going to do with the cash. Tom concluded: "I haven't really thought about what I'm doing with the money yet. "I don't want to be stupid and waste it. Mum and I want to go backpacking again, so some of it will be used for that." The reunion episode of Race Across The World airs June 18 at 9pm on BBC One and you can catch up on all episodes on BBC iPlayer. 3 The duo will feature on a reunion episode next week Credit: BBC

Six-drink limit, sandcastles ban & ID check – Little-known Spain hol rules that could cost YOU €3k amid protest chaos
Six-drink limit, sandcastles ban & ID check – Little-known Spain hol rules that could cost YOU €3k amid protest chaos

The Irish Sun

time8 hours ago

  • The Irish Sun

Six-drink limit, sandcastles ban & ID check – Little-known Spain hol rules that could cost YOU €3k amid protest chaos

BOOZING on the beach, participating in pub crawl's and strolling shirtless through the streets are popular activities amongst Irish tourists jetting off to relax or party in Spain. But as 6 Building sandcastles may get you in some trouble in some areas Credit: Getty Images 6 Irish tourists have been urged to stay clear of any protests Credit: AP Photo/Emilio Morenatti 6 Walking around without a shirt on could leave you facing a €600 fine (Stock Picture) Credit: Alamy The sunshine spot has been And locals claiming their homes have been turned into playgrounds for tourists has put pressure on the government to set strict rules in place that put a stop to unruly tourist behaviour. The new regulations could affect some of the nearly three million or so Irish punters expected to visit the hotspot this year. And any rule breakers could be hit with whopping fines of up to €3,000. Irish tourists heading to popular Spanish sunshine spots will now need to be more cautious about how and where they drink. Public drinking in Llucmajor, Palma, and Magaluf, along with Sant Antoni in Ibiza, is banned - unless it takes place in clearly designated areas approved by authorities. And the rule extends out to sea, covering party boats operating within one nautical mile of those towns. Those who don't follow the law could be hit with a steep fine, which starts at €500 for minor offences but rolls all the way up to €3,000. Tourists have also been warned that alcohol cannot be bought in shops from 9.30pm to 8am in Spain - but bars and clubs can continue selling. Anti-tourist mob attacks holidaymakers with water guns as they vow Spain faces 'long hot summer' of protest carnage Those opting to relax at an all-inclusive resort can continue to expect sea and sunshine but have been warned that alcohol rules will apply there too. All-inclusive guests are subject to a The drinks must also be spaced throughout the day - three in the day and three in the evening. The four main spots affected by these restrictions are , and , Playa de Palma and El Arenal in Here's where you can visit without the six drink restriction: Alcudia, Majorca Cala D'Or, Majorca Cala Bona, Majorca Cala Millor, Majorca Santa Eulalia, Ibiza Es Cana, Ibiza Playa Den Bossa, Ibiza Port Des Torrent, Ibiza Big fines are being imposed on those who try to quaff more than six drinks across the day. People could be fined between €750 and €1,500 if their drinking "disrupts coexistence, involves crowds or deteriorates the tranquillity of the environment". If the offence is considered serious, the fine could range from an eye-watering €1,500 to €3,000. ID PLEASE All tourists and Spanish citizens must carry a state-issued photo ID on their person "at all times". Failure to produce an ID on the spot when asked by the Civil Guard, National, Regional or Local And Ireland's Department of Foreign Affairs has warned Irish tourists abroad that ignoring direct requests or challenging a police officer may be viewed as "disobedience", which is a criminal offence. The DFA warned that those arrested can't always jet right back home. A spokesperson said: " If you're arrested by the Spanish police at any stage, please ensure that all judicial matters against you are resolved before you leave Spain and that you have paid any fines. " Otherwise, you may be detained when you come back to Spain and you may incur further fines or even a prison sentence ." Sarah Slattery, a former travel agent based in Ireland, also advises Irish sunseekers to prepare ahead by photocopying their ID and passport in case they're stolen while abroad. She said: "It is not something we like to think about, but is it possible that you could be a victim of a crime on holidays, or you could simply loose your passport or other documents. "I suggest photocopying or uploading images of your passport, tickets and insurance policy to the cloud before you travel. "This is an important part of your holiday checklist, and once you have uploaded images of your passport once, they will be there for your next trip." SHIRTLESS STROLL In specific areas of Spain tourists may face a fine for wearing swimwear outside of pool or areas. Going shirtless or donning a bikini while walking in specific public locations is a major no-no in some parts of Spain. And those who take the chance could be stopped by police in the street and slapped with a fine of up to €600. Barcelona, Malaga and Benidorm are known as the spots tourists breaking this rule get caught out the most. BAD BEACH BEHAVIOUR The swimwear rule is not the only new regulation to have been implemented across certain sunshine destination in Spain. In some seaside towns, entering the beach between midnight and 7am can see tourists landed with a fine worth between €750 and €1,200. Swimming when the red flag is flying can cost €1,000. Sleeping or camping on the beach can result in a sickening €1,200 bill while placing a parasol or towel to reserve a space comes with the risk of a possible €150 fine. WHY IS SPAIN CLAMPING DOWN ON TOURISTS? MANY of Spain's most popular tourist destinations have been introducing tighter regulations for tourists as we approach the summer. It's a response to a fierce anti-tourism backlash in Spain. Locals blame tourists for crowded streets, traffic jams, a proliferation of souvenir stalls and generic coffee shops and restaurants and spiralling cost-of-living prices. Anger is also growing over the impact tourism is having on housing, with short-term tourist accommodation driving up the cost of rental properties. The new measures aim to mitigate the issues caused by overtourism and ensure a more sustainable tourism model. Smoking on the beach has a fine of up to €2,000 and alcohol is strictly banned - even when illegal beach vendors are offering it up at cheap prices. And urinating in the sea can get you a fine of €150. In parts of Benidorm and Tenerife, However, according to 'Frank The Stag Man', a travel agent who runs stag and hen dos in Benidorm, the fine does not include children's sandcastles and is aimed towards larger "sand architects ". ALCOHOL & DRUG CONSUMPTION The Irish government has issued warnings to Irish holidaymakers heading off to Spain to party. It said: "Alcoholic spirits are usually sold in significantly larger measures in bars and restaurants in Spain than in Ireland. "Consumption of alcohol in public places, except licensed bars and restaurants, is generally not permitted and may result in a fine. "There have been fatalities involving Irish citizens who have consumed illegal drugs in Spain. "The Spanish authorities take the possession of illegal drugs in any quantity extremely seriously and such activity may result in imprisonment. "The authorities in Mallorca and Ibiza are particularly active in anti-drug law enforcement, and are likely to prosecute in cases of use or possession of drugs." 'STAY CLEAR' OF PROTESTS Multiple cities across Spain are expected to be brought to a standstill on June 15 when locals take to the streets to protest against mass tourism. Representatives of 60 groups in are among those who vowed that the date would mark their biggest protest yet. The demonstration in Palma, Majorca will be held simultaneously with similar marches in Some cities in And the Irish government has warned tourists abroad to "stay clear" of any protest action, amid fears that growing anger over mass tourism could make demonstrators more hateful. The Department of Foreign Affairs said: "Public gatherings and demonstrations can at times take place with little or no warning. "We recommend that you stay clear of demonstrations and follow the advice of the local authorities. "Protests may cause disruption to transport and other services. Be prepared to adjust your travel plans at short notice if necessary, and allow yourself extra time for your journey. "You should also check for travel updates or transport delays before and during your trip to Spain." YOU'RE GETTING TAXED A NUMBER of popular Spanish tourist destinations have a tourist tax in place. Popular regions like Catalonia, the Balearic Islands and Valencia are among those who charge tourists a tax often added to their accomodation bill. However, some hotspots have confirmed that the tax on tourists will be upped this year. In the Balearic Islands, overnight charges may rise depending on the quality of the accommodation. The Balearic Islands include holiday hotspots such as Menorca, Mallorca and Ibiza. Cruise ship passengers visiting the popular region will be hit with a 200 per cent increase in tax. In Barcelona, the tourist tax is set to double per person per night. But children under 16 are exempt in both cases. CAP ON CARS & CARAVANS Ibiza has this month introduced a limit on the number of tourists cars and caravans that can visit the hugely popular holiday island. From June 1 until September 30, the number of vehicles used by non-residents will be capped at 20,168. Only 16,000 of these vehicles will be allowed to be rental cars and the other 4,108 will be for tourists who want to disembark with their cars in Ibiza from the ports of Barcelona, ​​Denia, Valencia, or Palma. And Irish tourists planning on taking a drive to the sunshine spots have been warned vehicles must obtain prior online authorisation first. Those making the journey in caravans must present a confirmed reservation at an authorised campsite on the island to make it through. I biza Island Council President Vicent Marí insisted the island is "not closing the door the door to tourists". He said: We're introducing this limit to guarantee the sustainability of Ibiza. The island cannot withstand uncontrolled tourism flows. "This measure is about protecting the quality of life for residents and the environment. "We are not closing the door to tourists. We are simply inviting them to enjoy our island in a way that is respectful, measured, and future-focused." 6 Irish tourists heading to popular Spanish sunshine spots will now need to be more cautious about how and where they drink (Stock Picture) Credit: Getty Images 6 Thousands took to the streets of Tenerife to protest about mass tourism last month Credit: Getty Images 6 Irish tourists must have a valid ID on their person 'at all times' in Spain Credit: Getty Images - Getty

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store