
Veronika Zakharchuk Appointed Head Sommelier at Culinary Arts Group
Since joining the group in late 2024, Veronika has been instrumental in bringing a renewed perspective on wine — from sourcing rare bottles to launching curated tastings. Her remit includes wine list development, distributor partnerships, team training, pricing strategy and creating beverage programmes that are as emotionally resonant as they are technically sophisticated.
Prior to her current role, Veronika recently served as Assistant Head Sommelier at the one-Michelin-starred Dinner by Heston Blumenthal at Atlantis The Royal. There, she was integral to the venue's pre-opening and post-launch success, overseeing a 6,000-bottle cellar and a 1,500-label list, while mentoring her team in delivering exceptional, story-led service.
Before relocating to the UAE, she held senior roles in Russia, including the pre-opening of Gvidon and Gorynich by the White Rabbit Family – ranked No. 13 on The World's 50 Best Restaurants in 2019. There she managed one of the country's largest Champagne selections, designed bespoke wine lists, led tastings and trained junior sommeliers. Her foundation spans respected institutions including Four Seasons Moscow, Ararat Park Hyatt and Simple Wine, Russia's leading wine supplier.
A dedicated student of her craft, in the past year, Veronika recently completed the WSET Level 3 course and passed the Certified Sommelier Examination under the Court of Master Sommeliers (CMS).
In her new role, Veronika brings a distinct approach to each concept within the group. At Maison Dali, she champions Old World classics, grower Champagnes and rare bottles showcased in Dali's cellar section. By collaborating with suppliers and brand ambassadors, she offers a curated selection of 50 wines by the glass — allowing guests to enjoy exceptional labels at accessible prices. At Revolver, her programme is more intuitive, highlighting unique pairings and exclusive imports unavailable elsewhere in Dubai. Here, she presents a focused selection of 25 wines by the glass, with a mission to make wine an integral part of the storytelling at the table.
Reflecting on her appointment, Veronika shared: 'I'm truly excited to lead the wine programmes at Maison Dali, Bar Dali and Revolver — three exceptional venues, each with its own energy and identity. To me, wine isn't about rules; it is about creating moments of connection, discovery and joy. I believe in thoughtful pours, easy conversation and shaping guest experiences that are effortless and memorable. It is a privilege to work with a team that shares this passion for hospitality — no rules, just great wine and a good time.'
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Arabian Post
4 days ago
- Arabian Post
Capella at Galaxy Macau Offers Exclusive Previews to the Luxury Resort's Most Distinguished Clientele
Previewing the Glittering New Landmark, Galaxy Macau celebrates its unwavering commitment to the craft of ultra-luxury hospitality at Asia's Award-Winning Integrated Resort MACAU SAR – Media OutReach Newswire – 11 August 2025 – In a move which promises to redefine the contours of luxury hospitality in Asia, Galaxy Macau announces the soft opening of Capella at Galaxy Macau. This meticulously conceived property brings with it an ethos of crafted luxury, cultural authenticity and highly personalized service. The porte cochère signals the entrance to Capella at Galaxy Macau, where discerning guests can expect to encounter the ultimate expression of handcrafted elegance, bespoke luxury and refined hospitality. This eagerly anticipated exclusive private preview of Capella at Galaxy Macau for the luxury resort's most distinguished VIPs, is offering stays and previews of its food and beverage concepts by invitation only. As Asia's entertainment capital enhances its contemporary lifestyle offering as a global center of UNESCO World Heritage and sensory fusion, the arrival of Capella at Galaxy Macau marks a bold new chapter in the city's rich history, one that thoughtfully aligns with the evolving needs of the discerning global traveler. ADVERTISEMENT Designed by dynamic French interior architects Moinard Bétaille – whose clientele includes the world's leading luxury maisons, palaces, museums and private residences, such as Cartier, Grimaldi Forum, the Monte-Carlo Cigar Club and Opéra Garnier – the 17-storey property has been seamlessly integrated into the Galaxy Macau luxury resort's 'house of brands'; nestled alongside the world's largest collection of luxury hotel brands held under one sphere of influence. Behind the gilded façade lies 95 signature suites and private, infinity-pool Capella Penthouses, which invite guests to unwind within sensory spaces infused with tropical splendor and a tapestry of high art and Michelin ambitions. Together, they catapult Macau's living heritage into a new era of contemporary sophistication. Spacious, light-filled Capella Penthouses feature private balconies with transparent, infinity-edge pools that invite guests to unwind overlooking panoramic views of Macau's glittering architecture. Discerning guests of Capella at Galaxy Macau can expect to encounter the ultimate expression of handcrafted elegance, bespoke luxury and refined hospitality courtesy of Capella Hotels and Resorts, voted the 'No.1 Hotel Brand in the World' in Travel + Leisure's World's Best Awards for the third consecutive year. This exclusive glimpse of Capella at Galaxy Macau marks a new era of ultra-luxury hospitality; offering new possibilities for distinguished stays at the luxury resort. Underpinned by Galaxy Macau's signature 'World-Class Asian Heart' service philosophy, Capella at Galaxy Macau reinforces the city's status as a 'World Center of Tourism and Leisure.' Hashtag: #GalaxyMacau ADVERTISEMENT The issuer is solely responsible for the content of this announcement. About Galaxy Macau Integrated Resort Galaxy Macau™, The World-class Luxury Integrated Resort delivers the 'Most Spectacular Entertainment and Leisure Destination in the World'. Developed at an investment of HK$43 billion, the property covers 1.1 million-square-meters of unique entertainment and leisure attractions that are unlike anything else in Macau. Eight award-winning world-class luxury hotels provide close to 5,000 rooms, suites and villas. They include Banyan Tree Macau, Galaxy Hotel™, Hotel Okura Macau, JW Marriott Hotel Macau, The Ritz-Carlton, Macau, Broadway Hotel, Raffles at Galaxy Macau and Andaz Macau. Unique to Galaxy Macau, the 75,000-square-meter Grand Resort Deck features the world's longest Skytop Adventure Rapids at 575-meters, the largest Skytop Wave Pool with waves up to 1.5-meters high and 150-meters pristine white sand beach. Two five-star spas from Banyan Tree Spa Macau and The Ritz-Carlton Spa, Macau help guests relax and rejuvenate. As the dining destination in Asia, Galaxy Macau offers a wide variety of gastronomic delights, exquisite experiences and ingredients of the finest quality with over 120 dining options from Michelin dining to authentic delicacies; Galaxy Promenade is the hottest shopping destination featuring the latest in fashion and curated experiences in Macau. Spanning over 100,000-square-meter, luxury flagship stores, lifestyle boutiques and our selection of labels are among the more than 200 world-renowned brands for a world-class shopping journey; Galaxy Cinemas, immersive thrills and luxurious comfort go hand in hand at Galaxy Cinemas. All 10 theaters are equipped with the latest audio-visual technology; CHINA ROUGE, one-of-a-kind deluxe lounge that evokes the glitz and glamor of Shanghai's golden era with entertainment in luxury and style; and Foot Hub presents the traditional art of reflexology to make you feel more relaxed and revitalized. For Authentic Macau Flavours & Vibrant Asian Experiences, Broadway Macau – just a 90-second walk via a bridge from Galaxy Macau, has over 35 Authentic Macau & Asian Flavours at its Broadway Food Street. The 2,500-seat Broadway Theatre plays host to world-class entertainers and a diverse array of cultural events. Meeting, incentive and banquet groups are also well looked after with a portfolio of unique venues in Galaxy Macau and a professional service staff. Galaxy International Convention Center (GICC) is the latest addition to the Group's ever-expanding integrated resort precinct and will usher in a new era for the MICE industry in Macau. GICC is a world-class event venue featuring 40,000-square-meter of total flexible MICE, and a 16,000-seat Galaxy Arena – the largest indoor arena in Macau. For more details, please visit About Capella Hotel Group Capella Hotel Group is a leading hospitality management company specializing in luxury hotels, resorts, and serviced residences. Based in Singapore, the rapidly expanding group has two brands under its portfolio and properties across eight destinations. The award-winning Capella Hotels and Resorts is renowned for its service excellence, crafted luxury design and immersive experiences celebrating the locale, while Patina Hotels & Resorts is the group's transformative luxury brand pioneering a fresh perspective in luxury hospitality. For more information visit About Capella Hotels and Resorts The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Shanghai, and Hainan. Future openings include exciting destinations such as Macau, Kyoto, Seoul, Riyadh, Nanjing and Shenzhen. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named Best Hotel Brand in Travel + Leisure's 'World's Best Awards' from 2023 to 2025. 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Martechvibe
05-08-2025
- Martechvibe
Mobiquity Technologies Launches CMOne
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It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE


Hi Dubai
04-08-2025
- Hi Dubai
Dubai Welcomes 9.88 Million Visitors in H1 2025, Recording 6% Year-on-Year Growth
Dubai received 9.88 million international visitors in the first half of 2025, marking a 6% year-on-year increase, according to the Dubai Department of Economy and Tourism (DET). The growth highlights the emirate's strong global appeal and the success of public-private partnerships and targeted marketing campaigns. H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum praised the achievement as a reflection of Dubai's strategic vision to become a world-leading destination for tourism, trade, and innovation. Western Europe remained the top source market, accounting for 22% of visitors, followed by South Asia, the CIS and Eastern Europe, and the GCC. The hotel sector also posted strong results, with an 80.6% average occupancy rate and over 22 million occupied room nights. Culinary tourism played a key role, bolstered by Dubai's recognition in the MICHELIN Guide and The World's 50 Best Restaurants, with Trèsind Studio ranked No.27 globally and FZN earning three MICHELIN stars. Dubai was also named the world's best city for solo female travellers and the first Certified Autism Destination™ in the Eastern Hemisphere, affirming its commitment to inclusive and accessible tourism. As DET continues to drive the goals of the Dubai Economic Agenda D33, the city's evolving infrastructure, new hotel openings, global campaigns, and business events position it as a global benchmark for travel, hospitality, and urban excellence. News Source: Emirates News Agency