ChatGPT to stop advising users if they should break up with their boyfriend
OpenAI, the Silicon Valley company that owns the tool, said the artifical intelligence (AI) chatbot would stop giving clear-cut answers when users type in questions for 'personal challenges'. The company said ChatGPT had given wayward advice when asked questions such as 'should I break up with my boyfriend?'.
'ChatGPT shouldn't give you an answer. It should help you think it through – asking questions, weighing pros and cons,' OpenAI said.
The company also admitted that its technology 'fell short' when it came to recognising signs of 'delusion or emotional dependency'.
ChatGPT has been battling claims that its technology makes symptoms of mental health illnesses such as psychosis worse.
Chatbots have been hailed as offering an alternative to therapy and counselling, but experts have questioned the quality of the advice provided by AI psychotherapists.
Research from NHS doctors and academics last month warned that the tool may be 'fuelling' delusions in vulnerable people, known as 'ChatGPT psychosis'.
The experts said AI chatbots had a tendency to 'mirror, validate or amplify delusional or grandiose content' – which could lead mentally ill people to lose touch with reality.
OpenAI has already been forced to tweak its technology after the chatbot became overly sycophantic – heaping praise and encouragement on users.
The company added it would begin prompting users who had been spending excessive amounts of time talking to ChatGPT to take a break amid concerns that heavy AI use could be linked to higher levels of loneliness.
In March, a study published by the Massachusetts Institute of Technology's Media Lab and researchers from OpenAI found that obsessive users of ChatGPT – who relied on it for emotional conversations – reported higher levels of loneliness.
'Higher daily usage – across all modalities and conversation types – correlated with higher loneliness, dependence and problematic use, and lower socialisation,' the researchers said.
'Those with stronger emotional attachment tendencies and higher trust in the AI chatbot tended to experience greater loneliness and emotional dependence.'
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