CST, Aramco Digital Launch AI-Powered Crowd Management Trial at Holy Sites
With support from the Communications, Space and Technology Commission (CST), Aramco Digital has successfully conducted a trial of an AI-powered crowd management system at the Holy Sites. Enabled through a license for the National Specialized Communications Network, the trial aimed to enhance operational efficiency and safety during peak pilgrimage periods.
The initiative was carried out in partnership with the High Commission for Industrial Security (HCIS), the Saudi Water Authority, and Saudi Arabia Railways.
CST
Key figures attended the trial, including CST Acting Governor Eng. Haytham AlOhali, Aramco Digital CEO Eng. Nabil Al-Nuaim, HCIS Assistant Governor Eng. Ibrahim Al Abu Issa, and Aramco Connect President Eng. Eid AlHarbi. Aramco Digital Board Chairman Eng. Ahmad Al-Khowaiter joined the event virtually from Dhahran.
According to CST, the system enables real-time voice and video communication among operational teams during the Hajj season, ensuring consistent, high-quality services for pilgrims. The trial also demonstrated secure, high-performance connectivity with instant responsiveness, unaffected by network congestion.
A key highlight was the use of edge artificial intelligence (Edge AI) for real-time crowd analytics. By processing video and image data at the edge, the system allowed for immediate decision-making and reduced network load, significantly improving overall operational responsiveness.
The trial operated on a dedicated wireless communication network in the 450 MHz frequency band, licensed to Aramco Digital in October 2024.
This initiative underscores CST's commitment to leveraging digital infrastructure to support critical sectors during Hajj. It also exemplifies the strength of public-private collaboration in enhancing safety, efficiency, and the overall experience for pilgrims.
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