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Singaporean reminds everyone to be grateful to bus drivers, especially when they wait

Singaporean reminds everyone to be grateful to bus drivers, especially when they wait

SINGAPORE: A local Reddit user issued a 'gentle reminder' for everyone to be thankful to the bus drivers in the city-state and not take them for granted.
In a post on r/Singapore on Thursday (June 12), u/Bearbaggs wrote about an incident that they witnessed earlier that day at Simei, when the bus they were on stopped to let people board and alight.
As the bus was about to leave, the driver waited, since there was a boy some 30 metres away who had broken into a run in the hopes of catching the bus.
When the boy got on, however, he simply tapped his EZ-Link card and went on inside, neither looking at nor acknowledging that the driver had waited for him.
At that point, since the light was red, the driver stayed at the bus stop, in case anyone still needed a ride. When the traffic light turned green, he saw two more people running to catch the bus, and therefore kept waiting.
The post author added that, like the boy, the two people just tapped their cards and proceeded to find a seat without so much as a nod or acknowledgement to the driver, who could've just ignored them and driven off.
'It was a disappointing start to the morning. So please, next time you're on the bus, give your bus driver a smile. Simple gestures can make someone's day, a nd lastly, shoutout to you, SBS 8413R! You are appreciated.'
Many Reddit users echoed the post author's sentiments in their comments, evidently agreeing that they are some of Singapore's unsung heroes.
When one suggested that u/Bearbaggs write to the bus company, adding, 'That will make the Bus Captain's day!' as it turns out, the post author has already done so.
'Respect to the bus drivers who wait for last-minute arrivals! I have encountered a few myself, and would always say thanks to the driver,' another wrote, although they added that not all drivers are like this, as some take off even when they see people running to catch the bus.
Others chimed in, however, to say that the buses are on a strict time schedule and can't always wait.
One wrote that since a bus driver ' has no obligation to wait, saying a simple thank you goes a long way.'
'I'm always thankful for the drivers who wait for me as I sprint over to the closing doors. The surprised looks, followed by a nod and a smile when I thank them, always make my day too,' another added.
'Was on the bus around Marine Parade yesterday, and this lady was running towards the bus stop. There was no one else boarding/alighting, so he actually stopped a short distance away from the bus stop so that the lady wouldn't have to keep running. Didn't see whether she thanked the driver since the bus was full, but it's really rare to see people mutter a word of thanks for drivers who wait/go the extra mile for passengers. I think service staff in general are underappreciated, so do write in to their companies to compliment them,' a commenter observed. /TISG
Read also: Woman honours bus driver who has considered her 'family' since she was 17, invites him to her wedding

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Singapore's clean image under scrutiny: Is the nation getting dirtier?
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Singapore's clean image under scrutiny: Is the nation getting dirtier?

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Not just cheap labour: The case for greater integration of Singapore's migrant workers
Not just cheap labour: The case for greater integration of Singapore's migrant workers

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After all, even though these foreigners are often seen as transient due to the relatively short-term nature of their work permits, many have ended up working here for years, even decades. This is why Ms Dipa Swaminathan, founder of non-governmental organisation It's Raining Raincoats, said it is a 'misconception' to regard such workers as merely transient. 'You put yourself in their shoes…. If you have studied abroad in a particular country, or work there…people who go and live somewhere else, want to belong in that place,' she said. 'You may have your own family back in your country that you left, but while you're in a place, it's the human instinct to want to belong.' This underscores the importance of integrating such workers and building bonds with them so that they can feel that they are part of the Singapore that they have helped build, Ms Swaminathan said. 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Dr Leong Chan-Hoong, senior fellow at the S Rajaratnam School of International Studies (RSIS), said: 'What we're doing now, is to mitigate potential tension that could arise due to factors such as very different cultures, different economic backgrounds.' Dr Leong heads the social cohesion research programme at RSIS. As of end 2024, there were 1,441 dormitories which can accommodate about 439,200 work permit holders – most of them operating at 'near full' capacity, according to an industry report by the Dormitory Association of Singapore Limited and property consultancy Knight Frank Singapore. In April this year, the government announced six new dormitories with a combined capacity of about 45,000 will be built 'over the next few years'. Aside from dormitories, there are also eight recreation centres (RCs) for migrant workers, designed to be one-stop places providing basic amenities, shops and services as well as event venues for them. Six of them are run by the Ministry of Manpower (MOM), the National Trades Union Congress (NTUC), and the NTUC-affiliated Migrant Workers' Centre (MWC). The remaining two are managed by private operators. More and more migrant workers are turning to such centres for their recreational needs. MWC's executive director Michael Lim told CNA TODAY that there was a 41 per cent increase in visitorship in 2024 from the year before, averaging 150,000 visitors each month at the RC it operates at Soon Lee. 'This positive momentum has continued into 2025,' said Mr Lim. Meanwhile, an MOM spokesperson said overall, each of these centres drew an average of over 80,000 monthly visitors in 2024. Also, the nearly 90 outreach events organised at the RCs in 2024 attracted over 75,000 migrant workers, the spokesperson added. Experts cautioned that the physical distance between workers' dormitories and the heartlands pose a challenge to integration efforts. Associate Professor Laavanya Kathiravelu from the department of sociology and human geography at the University of Oslo said: 'Migrant worker dormitories and recreation centres at the edges of the island or in less accessible places means that these men don't interact at all with Singaporeans on a regular basis. 'They are not seen by locals as members of the neighborhood and nation,' added the Singaporean academic who concurrently holds a position in Nanyang Technological University (NTU). Indeed, a report by the International Labour Organisation (ILO) published in December 2020 on public attitudes towards migrant workers in Singapore said that physical distance in accommodation 'hinders migrant workers from integrating into the local community and encourages segregation and discrimination'. 'City planning can promote social inclusion by avoiding separation of migrant workers' accommodation,' it added. The report also found that between 2010 and 2019, there was a seven-point decline on a 100-point index measuring public support towards migrant workers. It noted that respondents with no interaction at all with migrant workers recorded a decline of 22 points, more drastic than the four-point decline among locals who had interacted with such workers. Ms Ratna Mathai-Luke, a programme technical officer from ILO, told CNA TODAY: "People who have regular interactions with migrant workers generally tend to have a more positive perception of migrant workers. So we do know that is one condition that will support positive attitude towards migrant workers." Commenting on the locations of RCs, MOM said: "They provide attractive options for workers who do not wish to travel far to unwind, connect with their peers and participate in events and activities." The ministry spokesperson added that workers can still choose to visit any part of Singapore on their rest days. Agreeing, Mr Lim of MWC added that his organisation "does not see them (RCs) as tools of segregation." 'In fact, many of our programmes at the RCs are designed to bridge communities and build understanding. The RCs are one of several platforms through which we engage migrant workers meaningfully.' Mr Lim added: 'Importantly, there are no restrictions on where migrant workers can go during their rest days – they are free to visit the public spaces, malls, parks, and places of worship as any other member of the community. 'They are also free to catch up with their friends and social circles both within the RCs and beyond.' Both MOM and MWC highlighted various programmes organised at the RCs that provide opportunities for locals to interact with migrant workers. For instance, MWC work with corporate partners to hold "meaningful corporate social responsibility activities" that allow employees connect with the migrant worker community. "These include hosting appreciation events, skill-sharing workshops, and inter-cultural team-building activities that highlight the contributions and personal stories of migrant workers," said Mr Lim. Meanwhile, MOM also works with schools and youth groups to encourage ground-up initiatives that support and care for the well-being of migrant workers and promote appreciation for the latter, said a ministry spokesperson. 'Last year, over 4,000 youths from schools and youth groups took part in activities supporting the well-being of our migrant workers. These initiatives include health screenings, financial and computer literacy classes, recreational sports and cultural exchanges as well as youth-hosted visits to local cultural and heritage centres,' said the spokesperson. GROUND-UP EFFORTS TO BUILD BRIDGES Apart from these official initiatives, there are notable efforts by civil society, Singaporeans and migrant workers seeking to integrate work-permit holders and to forge a closer relationship between them and residents. Those involved in such initiatives cited the COVID-19 pandemic, which began in early 2020, as a turning point that shed light on the plight of migrant workers confined to their dormitories during the health crisis. 'The whole nationwide attention on the migrant worker situation has, of course, gone down since then, but I think many of the groups that have actually started during COVID-19 have sustained themselves,' said Ms Jaya Anil Kumar, senior manager for research and advocacy at Humanitarian Organization for Migration Economics (HOME). SayurStory is one such initiative started by Singaporean Leong Man Wei during the pandemic. Her interest in gardening during the pandemic prompted conversations about plants with her own helper, which made Ms Leong realise how much the woman could share with others about the subject due to the latter's own experience back home in Indonesia. Ms Leong, now 25, felt that SayurStory could be a way to momentarily 'reverse the power dynamics and direction of teaching and learning', so that employers see their helpers as empowered individuals with knowledge to share, and not just view them as employees. The community has since organised various activities and events, such as workshops and visits to the park. One instance that left a deep impression on Ms Leong was an event last October at the National Library where migrant helpers from the SayurStory community acted as facilitators, sharing information on jamu, the Indonesian traditional medicine, with members of the public. 'They (attendees) engaged with the facilitators, with a lot of respect and curiosity in the topic that they were teaching, with a lot of questions around their Indonesian heritage, which in the setting of a typical home between a helper and employer, you don't actually get so much of,' said Ms Leong. Sports is another area of interest that could transcend ethnic boundaries, if the experience of Mr Shaji Philip is any indicator. The 55-year-old naturalised Singaporean who came from India, started organising cricket games in 2007 for himself and his friends – but word soon spread and the league now has over 100 teams with more than 3,000 players, of which about 20 per cent are local residents. 'They actively mingle and help the fellow migrant workers to get accustomed and take care of game expenses, if any. When it comes to sports there is no differentiation or segregation between the nationalities and other ethnic factors,' said the deputy director at a public transport operator here, referring to the interactions he saw on the pitch. 'I do observe there are a lot of team parties outside the pitch as well. For some parties, they invite me to be part of their gatherings and I try my best to be available for their invitations.' Migrant workers, too, are also taking steps to forge closer bonds with the local community. Ms Janelyn Dupingay, 34, a migrant domestic helper from the Philippines, is a member of the core team behind the Migrant Writers of Singapore, which organises many literary-related events all year round that are attended by both migrant workers and locals. 'For our art and writing workshops, usually there are four Singaporeans out of 10 participants and the rest are migrants. And for (the group's event) Carnival of Poetry, there would be at least two Singaporean writers out of five,' she said, referring to the group's monthly poetry reading sessions. These events not only provide an outlet for participants to express themselves through the arts, but also to interact with people of different backgrounds and bond over common interests. 'Two years ago, we paired a local and migrant writer to collaborate on a poem that they will perform at Esplanade and just recently, they asked me for a foreword for their upcoming anthology book,' said Ms Dupingay. 'As an organiser, I feel amazed how they stayed connected even after their performance. So I'm looking forward to their book coming out.' WHY IT'S WORTH FORGING A CLOSER RELATIONSHIP NGOs and experts noted that in reality, due to how certain policies are structured, low-wage work permit holders cannot be expected to be as fully integrated into the wider Singaporean community as the foreign workers who hold higher-tier passes. 'Integration is typically measured by factors like levels of inter-marriage with locals, inclusion into different sectors of the labour market, access to healthcare and spatial inclusion,' said Assoc Prof Kathiravelu. 'Because low-wage migrants are structurally kept out of institutions like marriage, allowed to work only in certain sectors, have to rely on private healthcare, and stay outside the public housing system in privately run dormitories, the notion of integration is really quite inappropriate,' she added. Ms Jaya of HOME and Ms Dipa of IRR noted that many migrant workers they have worked with would love a long-term residency in Singapore, a place where they typically spend over a decade working. 'They want to bring their children, they want to bring their spouses, but because they've remained a work permit holder, it's tough for them to do so, and at the end of their tenure, they have to go back,' said Ms Jaya. Though the migrant workers' stay here is temporary by design, the negative attitudes held by some Singaporeans towards them must still be addressed. Experts noted how these low-wage migrant workers tend to do '3D' jobs – dirty, demeaning and dangerous – that Singaporeans generally do not want to do themselves, yet acknowledge that they are necessary. Ms Dipa said that this led to the 'conflicting' way in which Singaporeans treat permit holders. 'They are everywhere, we want them to do the work around us. We don't mind that. Yet, we don't want them living around us,' said Ms Dipa. 'It's something for us to really reflect on ourselves.' As in other parts of the world where citizens are grappling with the presence of immigrants, two main concerns often underlie locals' fears: economic competition and perceived cultural erosion. It is the fear of cultural erosion that sometimes takes primacy in the minds of some Singaporeans, said Dr Leong. 'You can reassure Singaporeans as much as you want about the importance of the migrant worker community. You can reassure them as much as you want in terms of what economic benefits, and whether they are law abiding or not. 'But at the end of the day, a lot of what's driving how sharp you want to define the the intergroup boundary has a lot to do with whether you feel that you are being marginalised, whether you feel that your sense of community is being eroded because you have an influx of people who are alien to you,' Dr Leong added. Given these negative sentiments held by some locals, the importance of integrating work permit holders to the rest of society still needs to be reinforced. At the most economically pragmatic level, experts and NGOs noted that Singapore, with its fast-greying population and declining birth rate, will constantly be in need of migrant workers. However, as their home countries develop and other countries, too, seek the services of such migrant workers, the latter may not automatically view Singapore as a top destination to work. For the migrant workers, integration could benefit them in tangible ways too. Mr Ripon Chowdury, a worker from Bangladesh who runs a self-help community initiative called Migrant Workers of Singapore, said that the social distance between the two sides means that migrant workers' issues 'are not fully understood' by locals. 'When local communities see migrant workers not just as laborers but as individuals contributing to society, fairer treatment becomes a shared cause rather than an isolated issue,' he said. 'In that sense, integration may serve as the foundation that strengthens calls for safer work environments, fair wages, and better living conditions.' As a society, keeping migrant workers apart from the rest of Singapore will only perpetuate negative sentiments towards the workers. Dr Mathews from IPS said: 'I don't know how tenable it is to keep the groups so separate. I think it does breed all the stereotypes, all the (negative) concerns. A continual gap between the two groups may not be the most healthy in the longer term.' Providing shared spaces for both sides to meet and interact meaningfully, on the other hand, would engender trust and greater shared sense of responsibility towards Singapore. SINGAPOREANS SHOULD TAKE THE FIRST STEP Mr K Balakrishnan, 38, a construction worker who has been here for 10 years, typically spends his limited free time with his friends and colleagues at the void deck of a quiet block in Jurong, some 15-minute walk from their dormitory. His most frequent interaction with a Singaporean outside of work is an elderly cleaning staff member who works nearby and always makes small talk with them when the man bumps into them. Mr Balakrishnan, who hails from India, told CNA TODAY that besides the lack of opportunity, another reason he does not interact a lot with Singaporeans is that he would rather not intrude their personal space if they do not make the first move. 'The uncle was friendly, he approached us, that's why we can talk to him. Other younger Singaporeans, they don't talk to us, we just keep quiet. But if they talk to us, we can talk,' he said. Mr Balakrishnan's sentiment encapsulated what migrant workers and advocacy groups feel: that the ball is in Singaporeans' court to improve integration and relationships with these low-wage migrant workers. Ms Jaya of HOME said that workers are aware that they are migrants here and are still largely viewed as foreigners by many Singaporeans. 'I think it's definitely on us to make them feel welcome and integrated and respected,' she said. Dr Leong argued that while integration is important, it is ultimately a long-term endeavour, and expecting boundaries between the two communities 'to be porous so quickly, is unrealistic' and is bound to elicit a pushback from locals. In the meantime, it is just as important to continue directly advocating for policy changes over issues that continue to impact migrant workers more immediately and in their daily lives, such as those related to their welfare, safety and protection. Efforts to reassure Singaporeans that their culture and way of life will always be protected are just as critical to the work done to build shared spaces for locals and migrant workers, said Dr Leong. 'In order to want to engage, to have voluntary contact with the migrant community, you (as a Singaporean) have to first and foremost be confident that you're not threatened in terms of who you are, as a Singaporean, your place in the society and so on,' he said. Meanwhile, there are signs that things are looking up. ILO's latest report on public attitudes towards migrant workers in Singapore in 2024 found that 46 per cent of respondents said the pandemic has made them 'more supportive' of migrant workers. The proportion of locals who feel migrant workers 'have an overall positive effect on the economy' also went up to 69 per cent, from 58 per cent in the 2019 report. As for now, though migrant workers here may have different comfort levels when it comes to befriending Singaporeans, they all share a common aspiration: to be seen as more than just another replaceable cog in the Singapore economy. 'It is important for us to understand and to be more empathetic towards each other,' said Ms Dupingay. 'It is important because we meet each other every day, at zebra crossings, along the road, at work and even in elevators and escalators. To integrate means to see each other as both humans with the same needs.'

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