
The Verge tries Nintendo's Switch 2 GameChat
Nintendo introduced a new hardware button to the Switch 2 specifically for chatting with your friends, and it's undoubtedly my favorite feature on the console. Instead of using a smartphone app like the original Switch, Switch 2 users can open up a communications channel at any time with the 'C' button and chat with friends, whether they're playing the same game or something else.
That idea sounds a little outdated with the popularity of Discord, but Nintendo makes the process seamless enough that I can imagine a lot of people will end up using it. Last Friday, a few of my colleagues and I hopped into a GameChat session together and played Mario Kart World online — all of us communicating through the built-in microphone on our consoles and various USB webcams, with our likeness displayed on the bottom of the screen.
The noise reduction and compression processing on the Switch 2's mic was surprisingly impressive: my audio was clear and easy to understand without any background noise, even when sitting 5-10 feet away from the console. The Switch 2's face detection and background removal with its camera works well, too, and it was hilariously useful when a cutout of our faces showed up over our Mario Kart characters during a race.
GameChat's screensharing feature, on the other hand, leaves much to be desired. The frame rate for each user's gameplay feed is very low and compressed, making it choppy and hard to follow. Nintendo seems to be limiting the video feeds for a steadier and more consistent experience, but this didn't actually prevent dropouts. My colleague Cameron's video feed was interrupted multiple times, and he had to rejoin the session for his camera stream or gameplay to display again. I later came across this problem myself. Nintendo also limits the amount of users who can share video to four per session; eight more can join the chat but only stream their audio.
The feature is free right now, but only for a limited time. After March 31st, 2026, Switch 2 users will need to pay for a Nintendo Switch Online membership to use GameChat. Console gamers are used to paying for online play, but having to pay to use a button on the controller expands just how much of the console experience is locked behind a subscription.
Despite those limits, I can imagine a world where my best friend calls me on my Switch 2 to make dinner plans or to play a strategic round of Splatoon. This setup also becomes a perfect setup for a Twitch stream. The low-stakes, easy setup voice call is a delightful and useful addition to Nintendo's updated console, and has the potential to be a central hub for a lot of new ways to play games like Mario Kart, Animal Crossing, and Fortnite.

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Being able to set one side for fast shooting and the other for a deep pull when I'm using the right stick for aiming makes a big difference. On the taketh-away side, the Legion has only two back buttons rather than four like the Deck. I use them only to remap the bumpers for games that use them a lot in gameplay (as opposed to, say, just settings navigation), like Hades 2, Have a Nice Death, Dead Cells and more. It's just easier and faster to use my middle fingers for them than to reorient my hands to reach the bumpers. Once again, a hand size issue. The deep, rounded grip, trigger stop control and right-hand back button next to the Go S's full side-to-side air intake. Lori Grunin/CNET But for some games, having more buttons to remap may take precedence over other considerations. Once again, if you need those four back buttons, the Go S isn't for you. I like the grips. They're not quite as prominent as the extended grips on a device like the Xbox Ally or PlayStation Portal, but they're not as small as those on the Deck, which relies on your palms sitting on the rests at the bottom -- not quite in the right place for my hands. The Legion's grips are a fine, comfortable compromise, with a slight texture to them for better, um, grip. That said, they did nothing to alleviate my sweaty hands sticking to them uncomfortably. I also like the position of the D-Pad SO much more than the Deck; in Hades 2, for instance, I constantly hit the D-pad when I miss or drop off the left stick by a hair, which basically interrupts the game in the middle of a fight. The Go's is also an 8-way pad, and it's bigger. I wish its buttons were shallower, though, since they take a pretty deep press to hit bottom, which makes them feel less responsive and kind of mushy. The triggers are more generously sized than on the Steam Deck. Lori Grunin/CNET As for the Hall Effect joysticks, I have a love-hate relationship with them. The technology helps prevent stick drift and theoretically lacks a dead zone, but you can dial one in to your liking in SteamOS. They generally feel smoother and more precise to me than analog sticks, like those on the Deck, which is nice in-game. But for navigating interfaces, they don't have the same stepped feeling that helps keep me from skidding past something. That's not a huge deal, since the D-pad is well-positioned for that purpose. The speakers are just OK -- they can get fairly loud for two watts, but there's only so much you can do in the type of enclosure like the Go's, so if you're playing something with sound that matters, you'll still want to wear a headset. My one usability complaint is the low-contrast labels on the Steam, three-dot, view and options buttons. Until I've used it long enough for muscle memory to set in, I still need to be able to see them. Yes, my eyes are aging rapidly thanks to spending about 18 hours a day looking at screens for the past few decades, but I'm sure people with less-than-stellar eyesight would appreciate the thought. SteamOS isn't a perfect match either As much as I hate the too-thinly skinned Windows on those gaming handhelds, SteamOS' Linux underpinnings only lie a little deeper. But I managed to avoid having to deal with SteamOS Desktop mode for a year and a half, and in fact, if I hadn't had to install the GeForce Now app, I could probably have avoided it for even longer, if not forever. But it's worth a mention, because not only did the app stop running -- I had to factory reset just to install it again after the first fail-go-round, only to experience it again -- but I couldn't get Dead Cells to run, either. (To be fair, I vaguely remember having to install a different Proton version to get it to run on my Steam Deck, but nothing like that seemed to work on the Go.) And on the Steam Deck, SteamOS does have one noticeable advantage: Its Store interface is designed to filter verified games. On the Go, you're presented with "SteamOS compatible" filtering, which is NOT the same. There are a lot of "compatible" games that have important caveats when it comes to Deck-like compatibility. You don't get the Steam Deck verified iconography in the store or a shortcut to the "Great on Deck" landing page. It's there under the category listings, but it's one of the little things that currently differentiates the experience. I suspect it's possibly an oversight in either Valve's API or Lenovo's implementation, and that's something that's which, in my lay opinion, is an easy fix in a future software upgrade. It may have sounded like I have a lot of complaints about the Legion Go S with SteamOS, but that's more of a me thing than the device itself, and this is a first go at implementing SteamOS on a third-party device. At bottom, the bigger, denser screen, better control layout and feel, and bigger grips make it a winner -- at least until it's got more competitors.