logo
1.2 million fake students applied to California community colleges last year. What's being done?

1.2 million fake students applied to California community colleges last year. What's being done?

California community college officials are working to overcome a serious predicament involving hundreds of thousands of fake students and hefty financial aid losses.
It's possible this multimillion-dollar problem could be solved, in part, with a $10 fee.
At a meeting last month of the Board of Governors of the California Community Colleges, officials discussed a proposal to charge prospective students a $10 application fee — applying to one of the state's 116 community colleges has historically been free.
As officials prepare to put into place measures to prevent fraud, the charge is one more possible way to weed out those who are gaming the system to steal millions in financial aid dollars. At the May 20 meeting, the proposal seeking approval to explore the implementation of a 'nominal' application fee was met with lengthy and spirited debate — with some fearing the fee would be seen as an obstacle for new students, many of whom are low-income.
But the severity and volume of the fraud have caused the chancellor's office to consider the charge, which would represent a fundamental change from the system's open-access model.
Of those who applied to state community colleges from January through December 2024, 31% were determined to be likely fraudulent. That's more than 1.2 million applications, according to data from the office of the chancellor for the college system.
Anyone who applies to a California community college is admitted. This accessibility, coupled with the increase in remote and hybrid formats for classes since the COVID-19 pandemic, creates vulnerabilities that scammers exploit to cash in on both state and federal financial aid.
Fraudsters, with the help of stolen identities, bots and artificial intelligence, act as dozens or even hundreds of students. They join classes and remain enrolled until they receive their financial aid checks. The fake students often take up limited spots in classes actual students need to take, creating headaches for both students and staff.
Although any financial aid goes toward tuition first, low-income community college students pay little or no tuition in California, meaning they receive funds directly to use for books, housing, food or other needs while they're in school.
Some fraudsters have spent that cash on plastic surgery, elaborate vacations and designer bags, federal officials say.
The state's community colleges have seen a steady increase in fraudulent applications and enrollment in recent years. In 2022, The Times reported that 20% of recent traffic on the main portal for online applications was malicious and bot-related, meaning that by early 2025 — in less than three years — such traffic jumped by more than 10%.
Although 31% of applicants were deemed likely fraudulent last year, that doesn't mean 31% of students in the community college system are fake, noted John Hetts, the executive vice chancellor for research, analytics and data for California Community Colleges.
Hetts emphasized to The Times earlier this year that those fraudulent applicants were detected and then shut out of the system, preventing them from enrolling and stealing financial aid.
Officials said individual campuses' improvements in detecting fraud had increased the percentage of fake applications that were stopped — but there have also been more attempts.
The around 30% of applicants that were probably fake in 2024 represent about 85% of fraudulent attempts, according to Chris Ferguson, the executive vice chancellor of finance and strategic initiatives, who spoke at last month's Board of Governors meeting.
Data from the chancellor's office show that about $8.4 million in federal aid and $2.7 million in state aid were stolen by scammers in 2024.
That's only a 'very, very small percentage' of total aid that's disbursed at California's community colleges, according to officials from the chancellor's office. In 2024 through 2025 to date, students received roughly $2 billion in total aid from all federal sources, including loans and Pell Grants, and about $1.5 billion in state aid, the officials said.
From January through mid-April of this year, $4 million in federal aid and more than $760,000 in state aid have been disbursed and written off as fraud by California community colleges, according to chancellor's office data.
With more than 2.1 million students who collectively receive billions in aid, Hetts said his office was 'fairly proud' of its record.
'We can absolutely get better. There's no question. Any dollar we lose, we don't want to lose that dollar, but we are fighting really hard,' he said, and the 'vast majority of attempts' are stopped.
Officials at the chancellor's office said they couldn't share the specific mitigating measures they had put into place to detect and prevent application, enrollment and financial aid fraud, but they said they were undertaking a 'complete redesign' of the application system.
The new system, which they hope to roll out by spring semester 2026, will have integrated fraud detection tools. Ferguson said if fraudsters are stopped at the application stage, it would have a 'downstream impact' of preventing enrollment and financial aid fraud.
Jason Williams, an assistant inspector general at the Department of Education's Office of Inspector General, said financial aid fraud is not a new phenomenon; neither is it exclusive to California. His office investigates fraud rings across the country that specifically target community colleges for their lower tuition costs, which means scammers can collect a larger chunk of leftover financial aid dollars compared to a more expensive school.
But 'as we change and close loopholes, they find new ones,' Williams said. 'We have to make sure that we're evolving with the fraud and make sure we're keeping up with what's going on so we can continue to be effective.'
Williams said the fight against fraud could become more challenging as the Trump administration attempts to dismantle the Education Department. Mass layoffs at the department were blocked in May by a federal judge. The Trump administration then asked the Supreme Court earlier this month to leave the layoffs in place.
The department's Office of Inspector General has not been affected by layoffs, but it has lost about 20% of its workforce since the beginning of the fiscal year last fall due to deferred resignations and voluntary buyout programs that were offered to all federal employees when Trump took office, officials said.
That decrease in staffing is having a noticeable impact, Williams said, especially as the federal hiring freeze is preventing the team from filling crucial roles.
Amid the layoff turmoil, the workload will likely increase for the department as it institutes a new procedure to combat fraud.
The Education Department announced earlier this month it's implementing a new rule that would require financial aid applicants to present, either in person or in a live video conference, an unexpired, valid, government-issued photo identification to their school, and the school must preserve a copy. The change will go into effect in the fall, and in the interim, colleges will have to validate the identity of certain first-time applicants who are enrolled in the summer term.
'When rampant fraud is taking aid away from eligible students, disrupting the operations of colleges, and ripping off taxpayers, we have a responsibility to act,' Secretary of Education Linda McMahon said in a news release announcing the change.
As for the creation of a $10 application fee at California's community colleges to combat fraud, it's a 'potential consideration and not a foregone conclusion' for now, a spokesperson for the chancellor's office told The Times. Any new fee must be authorized by state statute.
Staff at the chancellor's office said they are not trying to create an obstacle for hopeful students, just hoping to put up an additional barrier for fraudsters.
The fee is not being discussed as a potential revenue source, and officials said it could potentially be waived, refunded or credited to students with demonstrated financial hardship.
There was 'great deliberation' over the fee at the May board meeting, said Jory Hadsell, an executive at the chancellor's office focused on strategic technology initiatives, 'but also a sense that we need to move with urgency to safeguard the access for all of our students.'
The system now works with the IT security company ID.me to help verify identities of applicants. But at the individual college level, staff and faculty have become familiar with the process of determining whether their students are real by checking for 'authentic engagement' in classes, according to Hetts from the chancellor's office.
They're also more familiar with some of the tricks fraudsters try to pull. One person attempting to enroll in the L.A. Community College District came to an in-person meeting to verify their identity and presented a California driver's license with the weight listed in kilograms, said Nicole Albo-Lopez, the deputy chancellor of LACCD.
Examples like this remind her that although the students in these schemes — filling up classrooms and stealing taxpayer dollars — are not real, the people behind the scams are.
'This isn't just a computer or a robot out there,' Albo-Lopez said. 'These are real people that are committing these crimes, and technology has been weaponized to attack other sectors. Higher education just happens to be the one they're focused on right now.'
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Starbucks To Change How Long It Takes To Make Your Drink
Starbucks To Change How Long It Takes To Make Your Drink

Newsweek

time2 hours ago

  • Newsweek

Starbucks To Change How Long It Takes To Make Your Drink

Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources. Newsweek AI is in beta. Translations may contain inaccuracies—please refer to the original content. Starbucks has set a new goal for how long it should take for drinks to be made, seeking to have ordered beverages in customers' hands in four minutes. Why It Matters Starbucks is the largest coffee chain in the world and has stores on every continent barring Antarctica. There are more than 40,000 Starbucks stores worldwide, according to Statista. Despite its ubiquity, the chain has faced struggles on various fronts since the COVID-19 pandemic and a series of worker strikes. After a difficult 2024, the brand decided to close several locations in the United States. In February, the company announced a restructuring initiative that included the elimination of 1,100 corporate roles. In July, Starbucks reported its sixth straight quarterly drop in U.S. same-store sales. The Starbucks logo is displayed outside one of its coffee shops in San Diego on August 2. The Starbucks logo is displayed outside one of its coffee shops in San Diego on August To Know Led by CEO Brian Niccol, the coffee chain seeks to speed up service under a new operating model called "Green Apron Service." The model outlines a goal for baristas, saying no custom order should take longer than four minutes to make. In response to a request for comment, Starbucks directed Newsweek to a news release that said in part, "In just eight weeks of piloting Green Apron Service in 1,500 stores, we've seen faster service, stronger customer connections, and more engaged partners. This isn't just a new way of working—it's a return to what makes Starbucks special: human connection." Niccol took the reins of the coffee chain in September and has since been trying to revamp the company. He was previously the CEO of Chipotle Mexican Grill Inc. and has held key positions at Taco Bell and Pizza Hut. In a September news release, Niccol said: "Today, I'm making a commitment: We're getting back to Starbucks. We're refocusing on what has always set Starbucks apart—a welcoming coffeehouse where people gather, and where we serve the finest coffee, handcrafted by our skilled baristas. This is our enduring identity. We will innovate from here." The chain has since introduced a new dress code, reduced the menu in the hope of improving customer service, and issued new orders for corporate staff—including ordering remote staff to relocate to Seattle or Toronto and instructing corporate employees to be in the office a minimum of four days a week. What People Are Saying A Starbucks news release about the initiative said: "It's all about making every visit feel personal, whether it's a friendly smile, remembering your name, or making your day just a little bit better. We're giving our partners the time, tools, and support to hone their craft and connect with customers." What Happens Next The Green Apron Service initiative has been rolled out across stores this week and is set to be implemented at all Starbucks locations.

Qantas ordered to pay record fine over COVID-19 layoffs
Qantas ordered to pay record fine over COVID-19 layoffs

UPI

time3 hours ago

  • UPI

Qantas ordered to pay record fine over COVID-19 layoffs

Qantas has been ordered to a nearly $60 million fine over mass layoffs during the COVID-19 pandemic. File Photo by Brent Winstone/EPA-EFE Aug. 18 (UPI) -- An Australian court on Monday fined national flag carrier Qantas nearly $60 million for illegally firing more than 1,800 ground workers and then outsourcing their jobs during the COVID-19 pandemic. Australia's Transport Workers Union said in a statement that it was the largest employer penalty in Australian corporate history. "Against all odds, TWU members have sent a $90 million warning to corporate Australia: you can't break the law and get away with it," the union said, referring to the amount Qantas was fined in Australian dollars. Federal Court Justice Michael Lee said a little more than half of the penalty should be paid to the TWU, while the recipients of the remaining sum will be decided at a later hearing, the Australian Broadcasting Corporation reported. Lee said that while Qantas has expressed "genuine regrets" about the situation, he believes that "this more likely reflects the damage this case has done at the company rather than unique remorse for the damage done to the affected workers." He said that the airline "resisted until it could resist no more." Qantas said the Monday judgement holds the company "accountable for our actions." "We sincerely apologize to each and every one of the 1,820 ground handling employees and to their families who suffered as a result," Qantas Group Chief Executive Officer Vanessa Hudson said in a statement. "The decision to outsource five years ago, particularly during such an uncertain time, caused genuine hardship for many of our former team and their families. The impact was felt not only by those who lost their jobs, but our entire workforce." The ruling brings an end to a five-year fight by the TWU over Qantas's firing of some 1,800 workers and then outsourcing their jobs in 2020. Qantas appealed through the Australian court system, with the High Court affirming that the airline had acted illegally by outsourcing the employment. The Monday fine is on top of the roughly $78 million that Qantas agreed to pay eligible workers in December, after its failed bid arguing that it should not have to offer workers compensation. "Qantas was not sorry to workers when it illegally outsourced these workers, many finding out they'd lost their jobs over loudspeaker in the lunch room. It was not sorry when it dragged them all the way to the High Court, or when it argued it should have to pay them no compensation at all," TWU National Secretary Michael Kaine said in a statement. "Qantas is only sorrow now that it has to pay the larges penalty fine of any employer in Australian corporate history." The announcement comes about 14 months after Qantas reached a settlement with the Australian Competition and Consumer Commission to pay a multi-million-dollar fine for booking flights that had previously been canceled.

Qantas to pay record fine of $58 million for pandemic sackings criticized by judge
Qantas to pay record fine of $58 million for pandemic sackings criticized by judge

CNBC

time4 hours ago

  • CNBC

Qantas to pay record fine of $58 million for pandemic sackings criticized by judge

A court ordered Australia's largest airline, Qantas Airways, on Monday to pay a record fine of A$90 million ($58.64 million) for illegally sacking 1,800 ground staff during the COVID-19 pandemic and criticized it for a lack of contrition. In imposing the penalty, the largest ordered by a court on a company in the history of Australia's labor laws, Federal Court Judge Michael Lee also inveighed against the airline's litigation strategy. While Qantas made changes to its board and management team, Lee said subsequent expressions of regret seemed more aligned with "the damage" the case had done to the company than remorse for the harm caused to workers. "I accept Qantas is sorry, but I am unconvinced that this measure of regret is not, at least in significant measure ... the wrong kind of sorry," he added. Lee said the size of the penalty, about 75% of the maximum he could have set, was important to ensure it "could not be perceived as anything like the cost of doing business". He said A$50 million of the fine would be paid to the Transport Workers' Union, which brought the case against Qantas. After the decision, Michael Kaine, the national secretary of the TWU, said, "Against all the odds, we took on a behemoth ... that had shown itself to be ruthless, and we won." Monday's decision follows a December agreement on a compensation fund of A$120 million struck by the airline and the sacked workers. During the pandemic in 2020, Qantas' senior management decided to lay off 1,820 ground staff and shift their work to contractors. Qantas said it was a commercial decision, but the Federal Court in 2021 held the move to be "adverse action", preventing staff from exercising their workplace rights and unionising, in breach of Australia's Fair Work Act. Assessing Qantas' actions, Lee said he was unconvinced it was truly contrite and criticized its culture, public relations approach and litigation strategy. For example, he said Qantas had announced it would appeal to the High Court against the 2021 court decision "without any time passing", to consider the 431-paragraph judgment. When its appeal failed, Qantas issued a statement "spinning" the outcome, however, and overlooking findings on its unlawful conduct, he added. He also criticized Qantas' conduct during litigation, such as opting to keep out of the witness box, Vanessa Hudson, its current chief executive and former chief financial officer. "It is one thing for the 'Qantas News Room' to issue press releases by a CEO saying sorry; it is quite another for written assertions of contrition, recognition of wrong and cultural change to be tested in a courtroom," Lee said. The penalty was the largest ever ordered by a court for violations of Australia's labor laws, said Maurice Blackburn Lawyers, which represented TWU. "This record-breaking penalty reflects the monumental scale of Qantas' wrongdoing," the firm's principal, Josh Bornstein, said in a statement. The fine also reflected the unprecedented finding of adverse action against so many workers, said Shae McCrystal, a labor law professor at the University of Sydney. "Adverse action cases are risky," she said. "It signals a message to employers that if they break the law, then trade unions may receive those penalties in order to assist them in enforcing the act." Qantas said it would pay the fine as ordered. "We sincerely apologise to each and every one of the 1,820 ground handling employees and to their families," Chief Executive Vanessa Hudson said in a statement. Qantas shares were down 0.4% at A$11.58 in early trading.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store