
Benefits warning are YOU one of millions missing out on payments boost worth £3.1billion due to common errors
MILLIONS of Brits could be missing out on vital benefit payments, with a staggering £3.1billion going unclaimed due to common errors.
New figures reveal that many people are failing to receive the financial support they're entitled to.
1
This is simply because they aren't aware of the full extent of their eligibility or are not reporting changes in their circumstances.
The latest Department for Work and Pensions (DWP) data shows that total benefit expenditure has risen to £292.2billion, up from £266.2billion the previous year.
However, a concerning 1.3% of this - equivalent to £3.7billion – isn't reaching those who need it most, according to the DWP.
Which benefits are most affected?
A large amount of unclaimed financial support is tied to three main benefits: disability living allowance (DLA), personal independence payments (PIP), and Universal Credit (UC).
Over £1.06billion in PIP payments is unclaimed because many people with long-term disabilities or health conditions have not informed the DWP about their worsening condition or need for additional help.
Meanwhile, nearly £980million in Universal Credit goes unclaimed, often because people don't update their work coach about changes in their circumstances.
This can include things like higher rent or taking on caring responsibilities.
Around £850million in DLA payments is unclaimed, leaving many individuals with disabilities without the support they are entitled to.
Other benefits also have unclaimed funds.
Housing benefit has £180million in unclaimed funds, often due to claimants not reporting rent increases or reductions in their income.
Pension credit sees £100million unclaimed because people fail to update the DWP about changes in their financial situation or household composition.
Five key changes to PIP & Universal Credit as Labour's benefits crackdown unveiled
Why are people missing out?
The main reason people miss out on benefits is failing to report changes in their circumstances.
This includes not telling the DWP about things like rent increases, new caring responsibilities, worsening health conditions, a divorce, changes in financial assets, or changes in household composition.
Another common reason is a lack of awareness.
Many people are simply unaware that they are eligible for certain benefits or additional support within those benefits.
Changes you need to report
Changing your name or gender
Finding or finishing a job, or working different hours
Your income going up or down
Starting or stopping education, training or an apprenticeship
Moving house
People moving into or out of the place you live (for example your partner, a child or lodger)
The death of your partner or someone you live with
Having a baby
Starting or stopping caring for someone
Getting married or divorced
Starting or ending a civil partnership
Planning to go abroad for any length of time
Going into hospital, a care home or sheltered accommodation
Any changes to your medical condition or disability
Changing your doctor
Changes to your pension, savings, investments or property
Changes to other money you get (for example student loans or grants, sick pay or money you get from a charity)
Changes to the benefits you or anyone else in your house gets
You or your partner getting back-pay (sometimes called 'arrears') for salary or earnings you're owed
Changes to your immigration status, if you're not a British citizen
How do I report a change in circumstances?
Reporting a change in circumstances might feel overwhelming, but it's much simpler than you might think.
If you receive Universal Credit, you can easily report changes through your online journal.
Alternatively, you can call the Universal Credit helpline on 0800 328 5644 for assistance.
For those receiving DLA or PIP, changes should be reported by calling the Disability Service Centre on 0800 121 4433.
If you are claiming pension credit, you can report any changes by contacting the Pension Service helpline on 0800 731 0469.
For housing benefit-related enquiries, you'll need to contact your local council directly.
You can find your local council's contact details by visiting gov.uk/find-local-council.
Reporting a change in circumstances doesn't always mean you'll get more money, and in some cases, it could result in your payments being reduced.
However, it's crucial to inform the DWP about any changes.
If you're found to have been overpaid and didn't report it, the DWP can ask you to repay the money.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Daily Record
14 minutes ago
- Daily Record
DWP measures to stop people fraudulently claiming monthly PIP of up to £749
DWP said £330 million was lost to fraud and error within the PIP system last year. The Department for Work and Pensions (DWP) recently confirmed it is 'committed' to tackling fraud and error within the benefits system, including recovering debts generated by Personal Independent Payments (PIP). Conservative MP Sir John Hayes asked DWP what steps it is taking to 'tackle people fraudulently claiming PIP'. In a written response, DWP Minister Andrew Western, explained new measures being introduced to 'prevent fraud entering the system based on the types of cases and trends we have seen'. This includes 'introducing more rigorous checks for customers changing personal details, including bank accounts'. Mr Western said: ' DWP is committed to tackling fraud and error in the benefits system and to the recovery of debts, including those generated by Personal Independent Payments. Working closely with counter fraud experts, the DWP has introduced measures to prevent fraud entering the system based on the types of cases and trends we have seen.' New DWP measures to tackle benefit fraud These include: Strengthening the Identity and Verification Process to prevent fraudulent cases entering the system Introducing more rigorous checks for customers changing personal details, including bank accounts Delivering awareness sessions for Case Managers and Healthcare Professionals, reinforcing action to take when suspicious cases are identified - for example, fake documents The Minister continued: 'DWP is delivering against key counter fraud activity, including investing in counter fraud professionals and building data analytical capabilities. The new Fraud, Error and Debt Bill will bring forward new measures to tackle fraud in the system. 'Details on the measures the Government will be legislating will be presented to Parliament in due course.' The DWP pays benefits to nearly 24 million people across Great Britain, including 3.7m on PIP. The latest DWP report shows £330m was lost to fraud and error in the PIP system last year, up from £90m in 2023/24. Fraud and error in the welfare system cost the taxpayer £9.5bn in overpayments last year, compared to £9.7bn in 2023/24. Fraud This guidance on explains that this relates to claims where all three of the following conditions apply: the conditions for receipt of benefit, or the rate of benefit in payment, are not met the claimant can reasonably be expected to be aware of the effect on their entitlement benefit payment stops or reduces as a result of a review of the claim. Claimant error These are overpayments where claimants have provided inaccurate or incomplete information, or failed to report a change in their circumstances which has led to an overpayment, but there is no evidence of fraudulent intent on the claimant's part. Official error This is where benefits have been paid incorrectly due to a failure to act, a delay or a mistaken assessment by the Department, a local authority or His Majesty's Revenue and Customs, to which no one outside of that department has materially contributed, regardless of whether the business unit has processed the information. Last year, Mr Western clarified that the proposed Fraud, Error and Debt Bill 'will not give DWP access to any bank accounts, nor any information on how claimants spend their money'adding that banks and financial institutions will share 'limited information' with the Department to 'help verify benefit eligibility by flagging possible conflicts with eligibility rules'. The DWP Minister said: 'As set out by the National Audit Office, access to data is key to prevention and detection of incorrect payments. The Eligibility Verification Measure (EVM) in the proposed Fraud, Error and Debt Bill will not give DWP access to any bank accounts, nor any information on how claimants spend their money. 'It will require banks and financial institutions to share limited information with the DWP to help verify benefit eligibility by flagging possible conflicts with eligibility rules - for example the £16,000 capital limit in Universal Credit. The information gathered will help DWP identify incorrect payments, prevent debts from accruing for the claimant and help identify where there may be fraudulent activity.' He added: 'The legislation will set out key safeguards, including reporting mechanisms and independent oversight. No benefit entitlement decision will be made solely because of the data obtained under EVM and a final decision on benefit entitlement will always involve a human agent. 'If a claimant wishes to challenge or appeal a benefit decision, they can do so following DWP's appeals processes.'


The Sun
38 minutes ago
- The Sun
Major bank to make big change to 47 accounts in weeks impacting thousands – do you need to act?
A MAJOR building society will make a big change to 47 savings accounts in weeks. Nationwide is slashing the rates on several of its savings accounts. 1 The moves comes after rate-setters on the BoE's Monetary Policy Committee cut the base rate from 4.5% to 4.25%. This was the fourth interest rate cut since 2020. The base rate is used by lenders to determine the interest rates offered to customers on savings and borrowing costs. A base rate cut can mean that mortgage rates are lowered, which is good news for homeowners. But it can mean that savers lose out as the interest they earn on savings will drop. As the base rate falls some lenders, including Nationwide, have chosen to lower the interest rates on some savings accounts. That includes its Triple Access Saver account which will see interest lowered from 1.95% AER to 1.80% come July 1. AER, or Annual Equivalent Rate, is used to show you what you could earn from a savings account over a year. Its Cash Child Trust Fund will also have its interest lowered. The rate will be lowered from 3.55% AER to 3.30% next month. NatWest to close 53 bank branches in fresh blow to UK high street – see if your local is affected Meanwhile, the interest on its Help To Buy ISA will be lowered from 2.90% to 2.70% You can take a look at the full list of account changes below If you are not happy with the change, it is always worth looking at other providers to see if you can get a better deal. Websites such as MoneyFacts share the best offers on the market for savings and other types of bank accounts. OTHER BANKING CHANGES Nationwide is not the only bank lowering the interest on some of its deals. is slashing the rates on 58 of its savings accounts. That includes its Five Access Saver which will have its interest rates lowered from 3.77% AER to 3.55% come June 27. Meanwhile, Vault customers will see interest rates on their account from 3.80% AER to 3.65% come June 26. The change will take place from June 23, but dates can vary from offer to offer. Online bank Monzo also lowerd the intertest on its Personal Instant Access Savings Pots from from 3.50% AER to 3.25% AER. SAVING ACCOUNT TYPES THERE are four types of savings accounts fixed, notice, easy access, and regular savers. Separately, there are ISAs or individual savings accounts which allow individuals to save up to £20,000 a year tax-free. But we've rounded up the main types of conventional savings accounts below. FIXED-RATE A fixed-rate savings account or fixed-rate bond offers some of the highest interest rates but comes at the cost of being unable to withdraw your cash within the agreed term. This means that your money is locked in, so even if interest rates increase you are unable to move your money and switch to a better account. Some providers give the option to withdraw, but it comes with a hefty fee. NOTICE Notice accounts offer slightly lower rates in exchange for more flexibility when accessing your cash. These accounts don't lock your cash away for as long as a typical fixed bond account. You'll need to give advance notice to your bank - up to 180 days in some cases - before you can make a withdrawal or you'll lose the interest. EASY-ACCESS An easy-access account does what it says on the tin and usually allows unlimited cash withdrawals. These accounts tend to offer lower returns, but they are a good option if you want the freedom to move your money without being charged a penalty fee. REGULAR SAVER These accounts pay some of the best returns as long as you pay in a set amount each month. You'll usually need to hold a current account with providers to access the best rates. However, if you have a lot of money to save, these accounts often come with monthly deposit limits.


The Sun
2 hours ago
- The Sun
M&S issues update for customers with gift vouchers after cyber attack
MARKS and Spencer has issued an update for customers with gift vouchers after its cyber attack. Customers have taken to social media to share their dissatisfaction with the retailer's latest update. 1 It comes as the ongoing chaos has left scores of M&S shoppers unable to use their gift vouchers. Yet the retail giant initially told customers they won't get extensions of the expiry dates on vouchers due to expire. One customer took to X, pleading: 'My vouchers expire at the end of this month but I can't use them. Can I have them extended?' But M&S responded: 'Unfortunately we're unable to extend vouchers.' They later appeared to soften, agreeing to "double check" on the customers behalf. Last month, shoppers also said they'd hit a brick wall. One couple revealed on the MoneySavingExpert forum that they've been saving up vouchers from their M&S credit card for months, only to be told they'd have to use them now or lose them entirely. The customer posted: 'We contacted M&S Customer Support which bluntly said that if we didn't use the vouchers by their expiry date then that was tough. 'The only option we have is to spend them on something we don't really need.' They added that M&S stores aren't even able to place orders, meaning customers can't just pop in and buy bigger items either. Even staff are reportedly unable to order stock, with fears some branches could start running out of essentials altogether. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches An MSE forum ambassador said: 'Given the number of people this may affect, perhaps thousands as you suggest, I would expect M&S to extend the end date for these.' While another shopper fumed: 'The least they could do is extend the date.' M&S credit card reward vouchers are valid for 17 months, while shoppers with gift cards have 24 months from the last transaction to spend them. When The Sun contacted M&S, it advised affected customers to get in touch - but didn't confirm whether it would offer extensions on a case-by-case basis after all. A M&S spokesperson said: "The majority of M&S credit card customers redeem their reward vouchers in stores, and they can continue to do so. "If for any reason customers aren't able to redeem in store, and their vouchers are due to expire soon, we would ask them to get in touch with us so we can support them.' Meanwhile, the attack is still causing carnage across the business. M&S was forced to pull online orders, birthday perks were suspended, and Sparks offers were frozen. The store has now confirmed that some freebies, like birthday cookies, will still be honoured eventually. But when it comes to Rewards Vouchers — a perk many customers save up to use for larger purchases — the answer so far is a hard no. The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. Timeline of the attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Tuesday, April 22: Disruptions continue. M&S takes further systems offline as part of "proactive management". Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. Monday, April 28: M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some customer information has been stolen. Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. Meanwhile, M&S isn't the only store facing cyber trouble. Co-op was forced to shut down part of its IT system after facing a hacking attempt last month. It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the .