Gig workers' union seek more protections, greater accountability from aggregators
The Telangana Gig and Platform Workers Union (TGPWU) called for more safeguards for workers, including a fixed minimum payment and greater accountability from aggregators and platform companies, and sought inclusion of specific recommendations in the draft Bill for gig workers.
The State government had released the draft Telangana Gig and Platform Workers (Registration, Social Security, and Welfare) Bill, 2025.
The union raised concerns over the lack of transparency in algorithmic systems that determine key aspects such as ride allocations and fare structures for workers. 'While we are glad that the Bill has been ciruculated, we are particularly concerned about the algorithms used to determine rides, payouts, and other aspects of work. A vast majority of workers do not understand how these systems operate,' TGPWU office-bearer Shaik Salauddin said.
'An important aspect that we are seeking is more clarity and accountability on the part of aggregators. We also want the minimum remuneration to be included. This should take into account waiting time, fuel costs, which have escalated over a period of time, and distance,' he said.
The union also sought mandatory registration of all workers at the onboarding stage, and transparency in algorithmic systems.
The unions have called for removal of the expression 'primary employer', arguing that it creates ambiguity, blurs the difference between it and the aggregator.
Protecting women workers from sexual harassment is another significant issue that has been sought. The TGPWU recommended that the Prevention of Sexual Harassment Act be integrated into the draft Bill. The Union stated that the draft Bill in its current form makes it unclear whether workers would be protected from sexual harassment.
Mr. Salauddin said that their suggestions have received backing from Hyderabad parliamentarian Asaduddin Owaisi, who is now a member of a parliamentary delegation that will travel abroad to present to the international community India's fight against terrorism.
In a letter addressed to the Labour Department, Mr. Owaisi endorsed the workers' recommendations, noting that the they would meaningfully contribute to strengthening the rights, welfare, and social security of gig and platform workers in the Telangana. Also recommended are mechanisms for dispute redressal, including provisions for appeals before a State-notified officer.
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