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Public sector banks see headcount falling nearly 10% from FY21 to FY25

Public sector banks see headcount falling nearly 10% from FY21 to FY25

MUMBAI: Increasing technology adoption, coupled with slower than needed recruitment to replace retiring staffers as part of cost-cutting given the margin compression banks have been experiencing since the pandemic, has seen eight of the 12 public sector banks having a lower number of employees at the close of fiscal 2025 than they had in the year to March 2021.
While these 12 banks led by the State Bank of India (SBI) had 8,31,630 employees on their rolls as of March 2021, the number fell to 7,58,172 in March 2025, a decline of 73,458 in this period, according to the annual reports of these banks, which did not specify whether all of this is due to retirement or if there are other reasons like annual attrition.
While the decline in percentage terms is the steepest at the Chennai-based Indian Overseas Bank which saw its staff strength plunging by 11% to 20,966 in FY25 from 23,579 in FY21, in absolute numbers, the declining trend is captured the best by the nation's largest lender SBI, which saw its headcount fall by 10,132 from 2,46,353 to 2,36,221.
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Cops probe Rs11.5 crore loan fraud by petrol pump partners and guarantor
Cops probe Rs11.5 crore loan fraud by petrol pump partners and guarantor

Time of India

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  • Time of India

Cops probe Rs11.5 crore loan fraud by petrol pump partners and guarantor

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Trump tariffs: To beat 50% duty, exporters speed up US consignments
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Time of India

timean hour ago

  • Time of India

Trump tariffs: To beat 50% duty, exporters speed up US consignments

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Bank ordered to pay over Rs 1 crore to company that lost the amount in 2023 SIM swap fraud; telecom major also penalised
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Indian Express

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Bank ordered to pay over Rs 1 crore to company that lost the amount in 2023 SIM swap fraud; telecom major also penalised

An Ahmedabad-based company, which deals in ball bearings and had lost Rs 1.2 crore to cybercriminals in a SIM swap fraud in March 2023, has received compensation to the tune of Rs 1.2 crore from penalties imposed on a leading bank and a major telecom company that were held liable by the Adjudication Officer of the Department of Science and Technology (DST) of Gujarat. Passed on July 31, the order by Mona Khandhar, the Principal Secretary of the DST and the Adjudication Officer under the Information Technology Act, ordered ICICI Bank to pay Rs 10 lakh as penalty and Rs 1.05 crore as compensation to Collective Trade Links Private Limited. Further, Vodafone Idea Limited was ordered to pay Rs 5 lakh as penalty to the complainant. Both the companies have been asked to submit the amount within 6 weeks from the date of the order. Both companies were also directed to implement internal vulnerability checks within three months. ICICI Bank was further directed to upgrade its ICT (Information and Communication Technologies) platforms within six months. According to the original case filed at the Cybercrime Police station in Ahmedabad, the firm had lost a total of Rs 1,19,37,000 on March 12, 2023, in a series of 22 transactions. This happened on a Sunday, a non-working day, and when the Director, Prakash I Mehta, was not even in India but in Vietnam. The illegal transactions took place after cybercriminals sent an email to the telecom company asking for a change in the SIM card. This was authorised to approve financial transactions of the complainant firm. The fraudsters had also submitted fake documents to enable the transaction. The next day, the accountants at the firm discovered the theft and reported it to the police. Subsequently, the company's director approached the Adjudication Officer of the DST to seek compensation from the telecom company and the bank, and filed a civil complaint under sections 43 and 43-A of the Information Technology Act, which deal with civil liability for criminal action against unauthorised accesses, data theft and damage to computers systems. Hearings were held on five dates in 2024 and in January 2025. The order said, 'An investigation has revealed that Prashanta Datta, a Vodafone store manager in West Bengal, was allegedly complicit in the issuance of blank SIM cards, bypassing established verification protocols. One such SIM card was subsequently exploited in the commission of the fraud against the complainant.' Further, regarding the bank, the order stated, 'Negligence was exhibited by ICICI Bank in failing to exercise due diligence while adding new beneficiaries and approving transactions, thereby violating established banking norms and protocols. The bank's failure to implement proper verification procedures allowed for the approval of unauthorised high-value transactions which exceeded the standard transaction limits and by-passed necessary security checks. This breach of due negligence directly resulted in the financial loss of Rs 1,19,37,000 to the complainant.'

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