I'm a nail tech – here's the two words I hate from clients, I won't reply or book them in
A NAIL expert has revealed the two words that prospective clients say that can gets them ghosted.
There's plenty of bad habits such as being glued to your phone and creating awkward conversations that can lead to a frosty atmosphere in the salon.
But some beauty fans could ruin their chances of an appointment before they're even through the door.
Nickie runs her own salon in Musselburgh, East Lothian, and also trains up other prospective nail technicians.
In a recent TikTok video, she revealed her "unpopular opinion" about message enquiries.
She said: "I'm not replying to you if you just write to me 'how much'.
"Sorry? How much for what? How much for nails? How much for training? Eyebrows? Hair? A lift to your mum's house?
"Like what even happened to 'hey how are you?'.
"Not even a 'how are you?' Just like a 'hi'.
"'Hi. How much is nails?' Or 'how much is training?'
"[Just] 'How much?' Like? I'm sorry but I can't even reply because I feel like it's like a waste of my time because then I know you're not going to reply back to me again."
She continued: "Am I just getting too old because I just don't know the lingo of this generation? How much? Even just like HW? What?
Beauty fans can get their nails done professionally for just £5 in Superdrug - here's how
"So unless somebody can speak an English sentence to me that is clear then I can't reply because…bye."
And it turns out Nickie's grievance isn't an unpopular opinion at all, as her quickly racked up more than 10,000 views with plenty of comments from other beauty professionals.
One said: "I have just completly stopped replying to people with those kind of messages. I find it so rude and I don't want clients like that.
"Customers don't realise we do pick and choose our clientele."
A second wrote: "I always just send my booking link lol"
A third chimed in: "Or 'how much for gels' you tell them & they ghost you obviously think you're too expensive."
"Completely agree, it's so rude", fumed a fourth.
A fifth echoed: "It's so rude bugs me so much."
Meanwhile, a sixth added: "If they arent kind enough to say 'hi', it isnt good money."
Biggest beauty mistakes
Fabulous' Beauty Editor Tara Ledden has shared the do's and don'ts when it comes to beauty.
"No matter how much time and money you spend on your beauty routine, if you're not getting the basics right, the rest is wasted.
"There aren't many non-negotiables, but these are the biggest beauty mistakes sabotaging your regime."
Not wearing SPF: Sun-damage is the main cause of premature skin ageing, so if you want to keep your skin looking plump and glowing, sun cream is vital.
Using expired products: Best case, they're ineffective and don't deliver the results they promise, worst case they cause irritation and infection. The shelf life of beauty products differ - for example, mascara is usually good for 3-6 months while lipstick can last for 9-18 months. Check the 'POA' symbol on the packaging (it looks like a jar and will have a number inside for how many months it's safe once opened. If you can't remember when you opened your product, throw it away and start again, marking the month and year with a permanent marker on the packaging.
Not knowing your undertones: If you're using make-up with the wrong undertones, it'll never look natural no matter how much you blend it! An easy trick to work out whether you have cool, warm or neutral undertones is to check the veins on your wrist - if they look blue, you have cool undertones, if they're green, you have warm and if they're a mix you have neutral.
Skipping heat protector: It might feel unnecessary, but much like sun damage on the skin, excess heat is the most common cause of hair damage. So, if you want shiny, healthy hair, or you're trying to grow it longer, using a heat protection product is key.
Not washing your face before bed: it's as simple as this, if you're not washing your face before you go to sleep, everything that's been on your skin during the day is sitting there for even longer, clogging your pores and drying out the surface. Any skincare applied on top isn't going to be effective with a layer of dirt underneath, and you're probably going to end up with dirty pillows too - yuck!
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