Families of 47 victims of Air India 171 crash victims receive interim payout; lawyers warn against forgoing rights for full compensation
'Passengers must be cautious and not sign any undertaking forgoing their rights as we have seen in all previous crashes, be it the bombing of Air India Kanishka AI 182 in 1985, or the more recent Mangalore air crash of 2010 and Kozhikode accident of 2020 involving Air India Express where families received a compensation of a few lakhs instead of a minimum liability of ₹75 lakh ten years ago or nearly ₹1.3 crore five years ago as per international convention,' Sanjay Lazar, aviation consultant and former head of All India Cabin Crew Association, who has helped crew and passengers, in past crashes told The Hindu.
Minimum liability
The interim compensation of ₹25 lakh is part of the minimum legal liability for airlines in case of death or bodily injury for international flights defined under the United Nations aviation safety watchdog International Civil Aviation Organisation (ICAO)'s Montreal Convention 1999 that will be paid through Air India's insurers. On top of this, Tata Group has announced an ex-gratia, or a voluntary payout, of ₹1 crore for the family of each of the deceased through a ₹500 crore trust it will be setting up.
Families of 241 out of 242 passengers and crew onboard the ill-fated Boeing 787 aircraft as well as those of 19 people killed on the ground at BJ Medical College where the aircraft crashed will be entitled to a compensation, in addition to those injured.
In October 2023, the Supreme Court issued notices on special leave petitions (SLPs) filed by injured passengers seeking higher compensation following the Kozhikode crash who claimed that they had only been provided a nominal compensation for their losses which they believed was only an interim settlement.
Senior advocate and former Attorney General K.K. Venugopal, representing the petitioners, stated before the court that the injured had entered into agreements with Air India by which they accepted ₹12 lakh or ₹35 lakh whereas under the Montreal Convention they should have received ₹1.34 crore as a fixed amount. Air India Express had maintained that the complainants could not demand further compensation as they had already entered into an agreement. Of the 190 onboard the Boeing 737 aircraft, there were 21 deaths and several injured passengers.
Compensations can far exceed the limits laid down under Montreal Convention as it merely defines airline liabilities, which was raised to 151,880 Special Drawing Rights [an IMF asset whose value is based on a basket of the world's five leading currencies] or ₹1.87 crore approximately for death or bodily injury, and is an unlimited amount when there is airline negligence.
The Convention or the Indian law that ratifies it, Carriage By Air Act, 1972, do not regulate how much a passenger can recover, explains Yeshwant Shenoy, President of Kerala High Court Advocates' Association, who helped a family bag the highest compensation of ₹11.5 crore (or ₹7.64 crore and 9% interest for every year there is a delay in payout) following the Mangalore air crash in Triveni Kodkany vs Air India Limited as per a Supreme Court order on March 3, 2020. Mr. Shenoy was also instrumental in Mumbai High Court directing Air India to pay a compensation of ₹8 crore to the family of Captain Zlatko Glusica, one of the two pilots who died in the Mangalore crash, and an appeal on the matter is pending before the top court. As many as 158 of the total 166 people aboard the plane died after a Boeing 737 aircraft overshot the runway and fell into a valley.
Judicial precedent
For awarding compensation to air crash victims, Indian courts have relied on Motor Vehicles Act, 1988 which provides the framework for compensation to road accident victims, Mr. Shenoy explains. The Supreme Court order in Kodkany vs Air India also refers to judgments in the National Insurance Company Limited vs Pranay Sethi and Sarla Verma vs Delhi Transport Corporation for calculating income and personal expenses for arriving at a compensation.
Under Indian law, the key criteria for determining compensation for victim families of crashes is the earning capacity of the deceased. The next two parameters are age of the deceased and the number of dependents. Mr. Shenoy has fought cases before the National Consumer Disputes Redressal Commission and Labour Commissioner.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Time of India
7 hours ago
- Time of India
Your trust is valued, journey safeguarded, AI CEO tells flyers
NEW DELHI: The Maharaja is rolling out a campaign to restore passenger confidence after the fatal crash of Flight AI 171 in Ahmedabad - the airline's first wide-body accident since 1978 and the first major disaster since the Air India-Indian Airlines merger and privatisation. In a message to customers on Wednesday, Air India MD and CEO Campbell Wilson said: "Whenever you choose to fly with Air India, know that your trust is valued and your journey safeguarded... through rigorous processes, advanced technology, and a deeply embedded culture of safety and care." The airline began a phased restoration of international services on Aug 1 and aims for full resumption by Oct 1. "This measured approach ensures we complete every verification thoroughly and resume service with complete confidence," Wilson said. Wilson, a veteran of Singapore Airlines, which holds a 25% stake in Air India alongside majority owner Tata Group , wrote, "I acknowledge there have been some operational challenges... Rest assured, we take this seriously." Wilson outlined a raft of remedial step: detailed inspections of Boeing 787-8 and 787-9 fleet; voluntary flight cuts to allow deeper maintenance checks; strengthened internal systems; continued adherence to regular safety protocols and a comprehensive safety management system.


Indian Express
9 hours ago
- Indian Express
Actions aligned with highest standards of safety, care: A-I CEO assures flyers
Amid heightened concerns about flight safety in the wake of the AI 171 crash, killing 260, Air India CEO Campbell Wilson Wednesday assured flyers that the Tata group airline is focused on ensuring safe flight operations, and listed various measures being taken by the carrier to 'reinforce' its operations following the June 12 incident. In a communication to the members of Air India's loyalty programme Maharaja Club, Wilson said that Air India is ensuring that all its actions are aligned with the 'highest standards of safety and care'. 'I acknowledge that there have been some operational challenges over the last few weeks that may have impacted your travel experience. Rest assured, we take this seriously and we are committed to strengthening our internal processes to minimise the inconvenience that such circumstances cause to you. Alongside, our broader efforts to modernise operations continue in full swing, including our retrofit programme which will significantly elevate your in-flight experience. So, whenever you choose to fly with Air India, know that your trust is valued and your journey safeguarded by our entire Air India family, through rigorous processes, advanced technology, and a deeply embedded culture of safety and care,' Wilson said. He said that the carrier's regular safety protocols are 'rigorous and multi-layered', with every aircraft undergoing 'thorough' pre-departure checks by trained engineers and pilots. 'Maintenance is conducted at certified facilities before and between flights. Our pilots, cabin crew, and engineers train regularly at the Air India Training Academy, ensuring full alignment with the latest safety procedures and global best practices and our Integrated Operations Control Centre tracks every flight in real time, monitoring weather, crew, and aircraft performance,' Wilson said. Wilson's comments come close on the heels of a few highly publicised aircraft snags over the past few weeks, drawing public attention in the wake of the Ahmedabad crash. Over the past few weeks, AI has been subject to a few regulatory actions by DGCA. Wilson told AI's frequent flyers that the 'safety pause', which the airline had adopted after the crash, continues to be in place. This involves additional voluntary technical checks on aircraft and adopting a cautious approach in flight operations, and along with a few other factors, led to a temporary reduction in the carrier's wide-body international schedule. 'The voluntary 'Safety Pause' I had communicated in my last email on 19 June, 2025 continues, entailing a temporary reduction in our schedule to accommodate additional pre-flight checks and mitigate the impact of regional airspace closures. We also took the opportunity of additional ground time to accelerate upgrades to improve aircraft reliability and to strengthen how we manage delays and disruptions,' Wilson said. Listing some of the other inspections and checks conducted by the airline, Wilson said that AI's entire fleet of Boeing 787 aircraft — the type involved in the crash — was inspected under the oversight of the DGCA, and did not reveal any issue. As with some other international airlines, Air India and its arm Air India Express also inspected the fuel control switch mechanism of Boeing 737 and 787-8 aircraft, which also did not reveal any adverse findings. 'All our processes are backed by a comprehensive Safety Management System aligned with global aviation standards and fully compliant with DGCA and the UN International Civil Aviation Organization (ICAO) guidelines…' Wilson said. Sukalp Sharma is a Senior Assistant Editor with The Indian Express and writes on a host of subjects and sectors, notably energy and aviation. He has over 13 years of experience in journalism with a body of work spanning areas like politics, development, equity markets, corporates, trade, and economic policy. He considers himself an above-average photographer, which goes well with his love for travel. ... Read More


Time of India
12 hours ago
- Time of India
Air India rolls out dedicated emotional, mental well-being app for pilots, cabin crew
Air India has launched a mental well-being app for its pilots, crew, and families following the June crash of its Ahmedabad-London flight that killed 260 people. The app offers therapy, psychiatry, journaling tools, and AI support. The DGCA reiterated mental health training norms post-crash, where 112 pilots reported sick. Investigators found the engines were shut off mid-air accidentally. Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Tata Group-owned Air India has rolled out a dedicated emotional and mental well-being app for its pilots and cabin crew members and their families, offering over 600 expert-designed self-care techniques besides one-to-one therapy and psychiatry sessions, in the aftermath of one of the Ahmedabad plane crash in June this year, sources it also offers tools for journaling, tracking mood and goals and AI-powered chatbot support, they the crash, which killed 260 people, as many as 112 pilots had reported sick on a single day (June 16), comprising 51 commanders (P1) and 61 First Officers (P2).The government in response to a question in Parliament last month termed it as "a minor increase in sick leaves reported by pilots".Through the app, one-to-one sessions can be booked with the professional that best suits the user's comfort, ensuring personalised experience, the source said.A 2023 DGCA circular directs the airlines to offer specialised training to help flight crews and air traffic controllers identify and address mental health light of the tragedy, the Directorate General of Civil Aviation (DGCA) has reiterated its 2023 circular advising airlines to implement customised mental health training for crew and to ensure access to Peer Support Programmes (PSP) - confidential, non-punitive systems designed to help flight crew cope with stress, anxiety, and trauma, Minister of state for Civil Aviation Murlidhar Mohol had informed June 12, Air India's Boeing 787-8 aircraft en route to London Gatwick from Ahmedabad crashed into a building soon after takeoff, killing 260 people, including 19 people on the ground. Out of the 242 people onboard, one passenger July 12, the Aircraft Accident Investigation Bureau (AAIB), which has been probing the accident, released its preliminary report into the fatal report, which examined the sequence of events and engine behaviour leading up to the crash, revealed that the fuel to the engines of the plane was cut AAIB in its report said, within seconds of lift off, both engine fuel control switches of the aircraft transitioned from 'RUN' to 'CUTOFF' position one after another with a time gap of 01 seconds and turned off, resulting in devastating air to the preliminary report, one of the pilots can be heard on the cockpit voice recorder asking the other why he switched off the fuel supply to engines, to which the other pilot responded by saying that he did not. PTI