Bell Canada restores internet service after outage hits users in Quebec, Ontario
Bell Canada said on Wednesday it had rolled back an update and restored internet services after a nearly two-hour outage hit tens of thousands of customers in the provinces of Quebec and Ontario.
The update impacted some of Bell's routers, the BCE unit said, adding that the services had been "fully restored" as of 11:00 a.m. ET.
"We want to assure our customers and partners that this was a technical issue and we have ruled out a cybersecurity incident as the root cause," Bell said in an emailed response.
The company said its network teams were conducting a full review to prevent an outage from occurring again. Bell has 4.4 million retail high-speed internet subscribers, according to its first-quarter shareholder report.
The outage started around 9 a.m. ET and triggered more than 130,000 disruption reports at its peak, according to tracking website Downdetector.com.
Downdetector tracks outages by collating status reports from a number of sources, including user-submitted reports. The actual number of affected users may vary.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
CNA
a day ago
- CNA
China seeks improved ties with Canada amid rising trade tensions
BEIJING: China called on Friday (Jun 6) for steps to improve bilateral ties with Canada, saying there were no deep-seated conflicts of interest, following a spike in trade tensions with many of Beijing's Western trade partners this year. China is willing to work with Canada to put ties on a healthy and stable path and find solutions to address each other's concerns through enhanced dialogue, Premier Li Qiang told Canadian Prime Minister Mark Carney in a phone call on Friday, according to the state-run Xinhua news agency. "There is no fundamental conflict of interests between the two countries," Li said. Li's talks with Carney followed a highly anticipated phone call between United States President Donald Trump and Chinese President Xi Jinping on Thursday, which Trump said led to "a very positive conclusion" and offered hope the trade war between the world's two largest economies might start to de-escalate. As the effects of trade frictions start to make their way into the already soft Chinese economy, Beijing has stepped up engagement with other countries to alleviate friction despite earlier retaliation. In March, Beijing announced tariffs on over US$2.6 billion worth of Canadian agricultural and food products in retaliation for Ottawa's levies on Chinese electric vehicles and steel and aluminium products introduced in October. Beijing has also launched an anti-dumping investigation into Canadian canola that is set to conclude in September. Canola, also known as rapeseed, was one of Canada's top exports to China, the world's No.1 agricultural importer, prior to Beijing's investigation. "The two governments should listen to and respond to the people's calls and do more to deepen the friendly cooperation and enhance mutual understanding and trust," Li told Carney. China is Canada's second-largest trading partner, trailing far behind the US. Canada exported US$47 billion worth of goods to the world's second-largest economy in 2024, according to Chinese customs data. Beijing is also willing to work with Canada to safeguard multilateralism and free trade, Li added. Beijing's olive branch to Ottawa also comes ahead of a Group of Seven summit of leaders in Canada in mid-June.
CNA
2 days ago
- CNA
Asian shares creep higher, dollar languishes before ECB
TOKYO : Shares in Asia crept higher and the U.S. dollar languished ahead of the European Central Bank offering its policy outlook for a tumultuous global economy. The dollar slid in the previous session after weak U.S. jobs and services data, with more weighty employment data due on Friday. Damage to the U.S. economy is becoming more apparent from President Donald Trump's erratic tariff action, while bilateral deals remain unrealised. Canada prepared possible reprisals against the imposition of new U.S. metals tariffs while the European Union reported progress in trade talks with Washington. Against that backdrop, market watchers considered the ECB almost certain to cut policy interest rates so will pay greater attention to what bank President Christine Lagarde signals about future decisions. "There's uncertainty about the guidance the central bank will deliver given the murky outlook for U.S. trade policy and global growth," said Kyle Rodda, a senior financial market analyst at "A failure to deliver sufficiently dovish guidance could upset the equity markets as well as give the euro upward trend additional momentum." Trump's doubling of tariffs on steel and aluminium imports became effective on Wednesday, hitting Canada and Mexico in particular. The same day, his administration sought "best offers" from trading partners to stop other import levies taking effect in July. Japan is sending key trade negotiator Ryosei Akaza to the U.S. on Thursday for another round of talks. Germany's new chancellor, Friedrich Merz, is also due to head to Washington. MSCI's broadest index of Asia-Pacific shares outside Japan was up 0.7 per cent in early trade, whereas Japan's Nikkei stock index slid 0.2 per cent. The dollar index, which measures the greenback against a basket of currencies, was flat at 98.85 after a 0.5 per cent slide on Wednesday. The dollar rose 0.1 per cent against the yen to 142.92. The euro was flat at $1.1416 after a 0.4 per cent gain in the trading previous session. Gold pared gains from the previous day while oil slipped after a build in U.S. inventories and Saudi Arabia's cut to its July prices for Asian crude buyers. Spot gold edged 0.1 per cent lower to $3,372.7 per ounce. U.S. crude dipped 0.2 per cent to $62.75 a barrel. The pan-region Euro Stoxx 50 futures were little changed while U.S. stock futures, the S&P 500 e-minis, were down 0.1 per cent.
CNA
2 days ago
- CNA
Air Canada bookings for US routes down by 10% from a year ago: CEO
Air Canada CEO Michael Rousseau weighs in on the impact of his country's diplomatic tensions with India, US in a conversation with CNA's Yasmin Jonkers at the IATA meeting in New Delhi. He outlines the benefits of diversifying trade away from the world's largest economy.
