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16 Best Practices For Giving And Receiving Constructive Feedback

16 Best Practices For Giving And Receiving Constructive Feedback

Forbes02-07-2025
Creating a culture where feedback flows openly and constructively is essential to employee growth and organizational health. But giving and receiving feedback in a way that's both timely and helpful, rather than overly critical or unclear, can be challenging.
When constructive feedback isn't delivered thoughtfully, it risks being dismissed, misunderstood or even resented, rather than used as a tool for growth. To help you avoid these outcomes, members of Forbes Human Resources Council recommend these 16 best practices to foster healthy, effective feedback that can strengthen communication and performance.
1. Collect Real-Time Feedback In Multiple Modalities
At our organization, we prioritize real-time feedback. Our executive leadership team hosts 'Ask Us Anything' sessions to promote accessibility and transparency, and we use engagement and pulse surveys to ensure employee voices shape future initiatives. We also rely on our Teammate Experience Advocate program, which provides anonymous feedback to support the recruitment process. - Clare Miller, Atlantic Union Bank
2. Model Seeking Feedback And Sharing Learnings
Feedback is a gift, but only when people feel safe. An environment where transparency is embraced and encouraged is the foundation upon which we set the stage for receiving and giving feedback. Trust, honesty and empathy embedded in the culture foster the right environment. We model behaviors we expect across the org: Ask for feedback, share successes and failures and provide growth opportunities. - Maria Miletic, MM Consulting
3. Prioritize Psychological Safety Through Structured Practices And Informal Inquiries
We make psychological safety a cultural priority, starting with how leaders model it. I regularly ask for and receive feedback from my team to normalize openness. We also use structured practices like 360-degree reviews and post-mortem debriefs after major projects, which invite honest reflections and shared learning. Over time, this builds a feedback culture rooted in growth, not judgment. - Nicole Brown, Ask Nikki HR
4. Take A Curiosity Approach
The curiosity approach to performance conversations is effective. Encourage the employee to walk you through their process, and ask probing questions along the way. More often than not, this approach will lead the employee to discover the feedback you intended to share yourself. - Quyen Nguyen, Mckinney Trailer Rentals
5. Share Updates And Input In Regular Team Meetings
We're a relatively small team, so transparency and regular communication are key. In our regular meetings, everyone shares what they're working on, which creates a natural space for open, constructive feedback. It's not top-down—it's a team effort where anyone can offer input, ask questions or suggest improvements. - Milos Eric, OysterLink
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6. Offer Feedback Early To Avoid Surprises Or Larger Negative Impact
Providing constructive feedback is received excessively negatively if you have been waiting for things to improve, or are being conflict-avoidant. If you have an issue to discuss, provide that feedback quickly and early to stem the negative impacts of surprises. If you are a leader, accept feedback without anger, recourse or any perceived or real threats coming from that feedback. - John Pierce, John Pierce Consulting
7. Develop Leaders' Listening And Communication Skills
Giving and receiving feedback effectively is hinged on good listening and communication skills. Building capabilities in leaders in these areas is vital for delivering effective and impactful ongoing and real-time performance feedback. - Ijeoma Onwordi, Tetracore Energy Group Ltd.
8. Tie Continuous Feedback To Individual Development Plans
Collaborative Individual Development Plans (IDPs) align each employee's "personal brand" development with company goals. Feedback is an ongoing, supportive dialogue tied to these IDPs, integrated into structured coaching. This ensures constructive interactions, fostering growth, engagement and mutual success where employees feel valued. - Michael D. Brown, Global Recruiters of Buckhead
9. Build Soft Skills Through Workplace Training
It pays to allocate some workplace training cycles to building typically undervalued soft skills: active listening, accepting that an issue with a deliverable isn't a personal assault, even civil team-meeting behavior. Upleveling hard skills is so important right now, it's easy to take one's eye off the people-skills ball—but they're more critical than ever today to organizational cohesion. - John Kannapell, CYPHER Learning
10. Ensure Dialogue Is Bidirectional, With Both Positives And Areas Of Growth
For constructive feedback, establish a culture of consistent, two-way dialogue. It's important to offer both positive reinforcement and areas for growth, framed with empathy. In industries like digital banking, where rapid change is constant, regular check-ins help align goals and address concerns quickly. Make sure all feedback is actionable and focused on development. - Julie Hoagland, Alkami
11. Actively Encourage Formal And Informal Employee Feedback
We make it a priority to provide ways for employees to share feedback formally and informally. Our Engagement Survey runs twice a year to collect feedback that helps shape our culture, and we leverage this feedback to develop key action plans across the organization. We host AMA sessions with our leaders and encourage people to share constructive feedback to help us grow and thrive. - Kathleen Pai, N-able
12. Conduct Frequent, Real-Time Check-Ins
We embed feedback into the rhythm of work. Frequent, real-time check-ins build trust, alignment and growth. It's not about waiting for an annual review; it's about creating a culture of open, continuous conversations. - Jamie Aitken, Betterworks
13. Focus On Clarity With Context, Curiosity And Care
We normalize feedback through weekly one-on-one prompts in an engagement/ performance tool, manager training and real-time recognition tools. Feedback isn't a moment—it's a habit. We focus on clarity, not comfort, and coach teams to give input with context, curiosity and care. We also partner every people manager with an HR business partner to ensure they're getting dedicated support to workshop matters. - Stephanie Manzelli, Employ Inc.
14. Offer Feedback In The Moment
Coach in the moment. The CEO of my firm once gave me feedback before we even left the site of a client meeting. He shared what he appreciated, what he would have done differently and why, and what to consider next time. Then we went to lunch and moved on. Feedback given only at set intervals can start to define a person's potential. Timely, direct feedback in the moment helps ensure they grow. - Soni Basi, Pop HR
15. Embed 'Feedforward' Into Everyday Interactions
One best practice we follow is embedding feedback into everyday conversations, not just during annual reviews. Using our FEED approach—frequency, empathy, example, dialogue—we ensure feedback is timely, two-way and rooted in growth. It's more than feedback; it's feedforward—focused on building a better, stronger future for individuals and teams alike. - Ankita Singh, Relevance Lab
16. Use Both Top-Down And Peer-To-Peer Data
We let data guide us on what really matters to the employees. With real-time feedback loops, we can identify what's working and what's not, and predict future challenges. Additionally, we ensure that feedback is not only top-down but also peer-to-peer, which fosters a sense of collaboration and mutual respect. - Sourabh Deorah, AdvantageClub.ai
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