SECOM Unveils HQ and Hybrid Security System
The new headquarters brings together SECOM's Operations Hub, Control Centre, and Customer Showroom into a single space, enhancing real-time responsiveness and operational efficiency. Visitors can now explore SECOM's Demo House and Demo Café for a first-hand look at its innovative security offerings.
With the launch, SECOM also introduces Hybrid Security—a smart, scalable, and cost-effective solution that combines human intelligence with AI and advanced technologies, designed for enterprises navigating an increasingly complex security landscape.
'SECOM aims to expand its presence further and deliver real peace of mind to Thai customers,' said Mr Kiyoshi Moriya, Managing Director of THAI SECOM SECURITY CO., LTD. 'As Japan's number one security provider, we're committed to offering the most suitable services across various sectors in Thailand.'
The newly upgraded Control Centre—built with Business Continuity Planning (BCP) principles—features redundant power and network systems, as well as SLA-based automated alerts connected directly to police, fire, and emergency services. Unlike traditional security guard models, SECOM provides centralised 24/7 surveillance—a rare offering in Thailand.
'Increases in the minimum wage and changes to overtime regulations are making traditional security guard models more expensive,' Moriya added. 'SECOM's Hybrid Security model integrates on-site personnel with system-based technologies, helping clients optimise costs while maintaining high-quality protection. With over 50 service locations nationwide, our operators can detect, alert, and coordinate directly with law enforcement in real time.'
Flexible, Modular Solutions for Businesses
SECOM's flagship offering, Comprehensive Security, is a modular, all-in-one solution tailored for SMEs, retail outlets, warehouses, and factories. It includes motion sensors, fire alarms, 24/7 monitoring, mobile app access, annual maintenance, and insurance—offered under flexible subscription or on-demand models.
'Security is now an essential part of doing business,' said Mr Akarat Vipanurat, Director of THAI SECOM SECURITY CO., LTD. 'Our solutions are tailored to the specific needs of each organisation, regardless of industry or size. Clients—especially manufacturers—can manage their systems via app, web portal, or on-site devices. Our standard after-sales service includes annual maintenance, a one-year equipment warranty, and burglary/liability insurance—all included in our Comprehensive Security package.'
Trusted by Industry Leaders
The event featured testimonials from SECOM clients such as UOB Bank. 'We've partnered with SECOM for over six years across 140 branches,' said Mr Witthawat Phetgajaysaeng, Head of Corporate Real Estate Services at UOB Bank. 'SECOM isn't just a vendor—they're a strategic partner who understands our business. Their regional teams respond quickly, providing the flexibility and reliability we need to manage multi-location operations.'
SECOM welcomes businesses and the public to explore its Interactive Security Experience at the new showroom, featuring AI systems, mobile apps, and integrated solutions. Free consultations are available for homes, retail, and corporate security design.
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