Passengers find cockroaches on recent Air India flight
"On flight AI180 from San Francisco to Mumbai via Kolkata, two passengers were unfortunately bothered by the presence of a few small cockroaches on board," a spokesperson for the airline told USA TODAY in a statement. They notified a crew member who relocated them to different seats, where they were "comfortable thereafter," the airline continued.
During the scheduled fuel stop at Netaji Subhas Chandra Bose International Airport in Kolkata, the aircraft was deep cleaned by the ground crew to address the issue and continued its journey to Mumbai as scheduled.
"Despite our regular fumigation efforts, insects can sometimes enter an aircraft during ground operations," the airline added. "Air India will be undertaking a comprehensive investigation to determine the source and the cause of this incident and implement measures to prevent recurrence. We sincerely apologize for any inconvenience caused to the passengers."
This isn't the first time a cockroach has made an appearance on an Air India flight. In 2019, a passenger said he found a dead bug in the in-flight meal he was served.
Earlier this summer, a TikTok went viral after a Spirit Airlines passenger shared her experience of finding cockroaches crawling around on the bulkhead near her seat. She said she told the flight attendants, who didn't help, and the airline ended up offering her a voucher.
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