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Air Canada disrupts Calgary woman's hopes of visiting ill father

Air Canada disrupts Calgary woman's hopes of visiting ill father

Calgary Herald13 hours ago
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The price hike stems from the sudden dip in flights, as passengers snatch up seats during the busy summer vacation season, travel experts say.
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Both the airline and the union representing 10,000 of its flight attendants remain at odds over pay and various other issues.
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'It's been a challenge for travelers who are overseas, currently trying to get back home to Canada,' said Vicky Young, with Travel Agent Next Door in Calgary.
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One of Young's clients was supposed to fly from London to Ottawa on Saturday, but that flight was cancelled early Friday morning.
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'Even though we were fairly confident it would be canceled, we were crossing our fingers and toes,' Young told Postmedia, while waiting to hear back from Air Canada to re-book her client's seats.
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'The client's not (going) to spend $7,000 per passenger to get home in the next day or two, so we do need to really wait to see,' she said.
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'We're seeing the impact on pricing as we speak,' said John Gradek, an aviation expert from McGill University in Montreal.
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Those looking to book a flight from outside of Air Canada may be faced with eye-watering fees.
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The 'normal' one-way fee for Toronto to Vancouver through an airline like Flair is around $400, and now it's up to $1,000, Gradek said. Round-trip flights through other carriers were up to $1,800.
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Another Calgary-based travel agent said people have looked at alternative flights as an 'insurance' or 'guarantee' they'd be able to fly, but 'costs were sky high.'
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'Well, it's not surprising, because you're looking at booking last minute in the summer season,' Lesley Keyter, founder of The Travel Lady, told Postmedia.
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Removing all the Air Canada seats from the air, it mostly comes down to supply and demand, Keyter said.
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Air Canada makes up about half of the available seats for air travel in the country, said Gradek.
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Still, algorithms have had an increasing role in determining airfare in recent years, according to Keyter.
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'I don't even think it's people really making the decision,' she said.
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'If Air Canada has a seat sale, then somebody else will come up with an algorithm and they'll have a seat sale as well . . . it's understandable that the other airlines will pick up on this. Of course, that's business,' Keyter said.
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Greyter said the situation will create a short-term 'blip' in consumer confidence and trust, but nothing substantial.
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