'Rude Employees': Indian Grandmaster Calls Out British Airways For 'Worst Experience'
Indian chess Grandmaster Arjun Erigaisi slammed British Airways for the "worst experience" and flagged a number of issues with the airline.
Indian chess Grandmaster Arjun Erigaisi on Monday shared his 'worst experience" of flying with British Airways, flagging a number of issues with the airline, including 'rude employees".
He said that he had to face 'involuntary downgrade" and bag delay for two days, and further went on to mention the 'worst part" of it all.
Erigaisi, 21, who is the top seed for the upcoming FIDE Grand Swiss 2025, said on X, 'Worst experience flying with the British Airways. Involuntarily downgrade, rude employees, no communication, bags delayed for over 48 hours. This is frustrating. Messages, emails, forms everything done & submitted. It's been over 2 days and still no word."
'I don't know how an airline can afford to treat its customer in this way. Even worse part is I've to fly back with you," he added.
Worst experience flying with the British Airways. Involuntarily downgrade, rude employees, no communication, bags delayed for over 48 hours. This is frustrating. Messages, emails, forms everything done & submitted. It's been over 2 days and still no word. I don't know how an…— Arjun Erigaisi (@ArjunErigaisi) July 14, 2025
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