Arabian Automobiles reinforces customer-centricity and empowers dealer partners via excellence incentive
At the heart of this strategy is the Elite Club, a loyalty program now in its fourth year, which recognizes top-performing Nissan Genuine Parts dealers. Designed to reward excellence in productivity, consistency, and operational efficiency, the initiative celebrates dealers for their sales results, active participation in campaigns, great service, and dedication to Nissan Genuine Parts with exclusive privileges, premium rewards, and unique brand activations, all crafted to promote sustained growth, motivation, and alignment with the company's' customer-first values.
Further amplifying this pledge is the Nissan Travel Program, a seasonal initiative that recognizes dealers who exceed their performance targets for a select period, earning an exclusive, all-expenses-paid international trip hosted by Arabian Automobiles leadership. This serves as a platform for encouraging deeper collaboration, sharing best practices, and co-creating future-forward service innovations.
'The Elite Club and Nissan Travel Program are strategic, dealer-focused levers that drive measurable business outcomes, strengthen our dealer partnerships, and reinforce our foundation of buyer trust and service excellence,' said Yousef Abu Alaish, Director – Aftersales at Arabian Automobiles.
He added: 'Far beyond recognition platforms, these ventures fuel aftersales productivity, deepen loyalty, and expand on our market share while enabling us to consistently meet and surpass our operational targets. By empowering our network and embedding quality and value into every interaction, we strengthen market leadership, deliver exceptional ownership experiences, and create sustainable, long-term growth for the brand and our customers.'
Together, the Elite Club and Travel Program exemplify Arabian Automobiles' dedication to cultivating a high-performance, customer-centric ecosystem - one that rewards ambition, strengthens dealer relations, and enhances every touchpoint in the ownership journey.
About Arabian Automobiles Company (AAC)
Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With over 50+ years in the business, AAC is one of the leading automotive dealers in the GCC and exclusive distributor for Nissan, INFINITI and Renault vehicles in Dubai, Sharjah and the Northern Emirates. Arabian Automobiles is looking back on 50+ years of excellence and passion, and forging ahead with its vision to enrich customer lives and remain the trusted automotive brand of choice.
Arabian Automobiles became the first automotive company in the UAE to be awarded the prestigious 'Dubai Quality Gold Award' by Dubai Economy in May 2017. In 2023, Arabian Automobiles has been honored with the prestigious INFINITI Global Award. Also in 2017, INFINITI won 'Best Performing Brand' in the automotive category of the Dubai Service Excellence Scheme; an accolade previously won by Nissan in 2016 and Renault in 2015. In 2015, Arabian Automobiles received the Mohammed Bin Rashid Al Maktoum business award for most outstanding performance and in 2013 it became the first private company in the UAE to be inducted into the prestigious Palladium Balanced Scorecard Hall of Fame for strategy execution. Arabian Automobiles Company is currently the holder of Nissan Motor Company's 'Global Nissan Aftersales Award and is the only Nissan distributor to have won the award for a total of 24 times.
Across its Dubai, Sharjah and Northern Emirates network, Arabian Automobiles operates:
New vehicle sales showrooms: 9 Nissan, 3 INFINITI and 2 Renault
Service centres: 10 Nissan, 3 INFINITI, and 2 Renault
12 spare parts centres
Central Logistics Centre at Dubai Industrial City
Arabian Automobiles is ISO 9001, ISO 14001 and ISO 45001 certified
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