ADCMC kicks off Annual ‘Business Continuity and Alternative National Service - Murona' Forum
Abu Dhabi, UAE: Emergencies, Crises and Disasters Management Centre Abu Dhabi (ADCMC) kicked-off the annual 'Business Continuity and Alternative National Service - Murona' Forum to enhance crisis management readiness and ensure the continuity of essential services. The two-day event brings together high-ranking dignitaries and representatives from various government entities.
The Forum aims to highlight the ADCMC's crucial role in crisis management, promoting awareness about the significance of business and service continuity, as well as introducing alternative service strategies to sustain operations during emergencies. It also serves as a valuable platform for networking and knowledge exchange among leaders from various sectors and government entities.
On the opening day, the 'Abu Dhabi Healthcare Business Continuity Standard' was launched in partnership with the Department of Health Abu Dhabi. This groundbreaking healthcare-focused standard, a global first, is part of a series of continuity management standards set to be introduced for all critical activities in Abu Dhabi to enhance resilience. The standard aims to strengthen the healthcare sector's preparedness and continuity management in healthcare services across the Emirate.
The first day also marked the graduation of 129 recruits from three cohorts of the Alternative National Service Program.
The Forum further featured discussions on best practices and strategies for ensuring business continuity. Experts and professionals shared their insights and experiences, contributing to a rich exchange of knowledge. Additionally, 21 local organisations that effectively activated the Alternative National Service Program were honoured. In addition to honoring 10 local entities that completed the requirements for compliance with the National Business Continuity Standard in Abu Dhabi.
H.E. Matar Al Nuaimi, Director-General of Emergencies, Crises and Disasters Management Centre Abu Dhabi (ADCMC) said: 'The Forum is a testament to the Centre's commitment to enhancing Abu Dhabi's readiness and resilience. It aligns with our leadership's vision and provides a platform for collaboration and knowledge sharing.
The introduction of the 'Abu Dhabi Healthcare Business Continuity Standard' is a significant milestone in strengthening the resilience of our healthcare sector. By continuously advancing our emergency, crisis, and disaster management system, we aim to contribute to a secure and sustainable healthcare landscape, ready to tackle future challenges efficiently.' H.E added.
H.E Al Nuaimi also underscored the Centre's unwavering commitment to promoting collaboration with involved parties to unify efforts and ensure a comprehensive approach to emergency, crisis, and disaster management. He emphasised that cultivating strategic partnerships and exchanging knowledge is crucial to building resilience across sectors, empowering industries to confront challenges, and preparing them for the future.
The ADCMC plays an instrumental role in supporting local organisations in Abu Dhabi to adopt the National Business Continuity Management Standard (NCEMA7000:2021). This involves the audit process to ensure compliance with the National Standard and offer actionable solutions. Furthermore, it is the primary accreditation body in Abu Dhabi overseeing the allocation of recruits to relevant entities, while ensuring their active engagement in annual training and exercise programs.
About ADCMC:
The Emergencies, Crises and Disasters Management Centre Abu Dhabi (ADCMC), established under Law No. 22 of 2019, issued by the late Sheikh Khalifa bin Zayed Al Nahyan, aims to significantly boost the Emirate's preparedness for emergencies, crises and disasters.
The Centre has devised plans, strategies and policies for disaster, emergency and crises management. It carries out studies, field trips, audits and evaluations to ensure that organisations are prepared to face challenges and recover immediately. The Centre further focusses on improving coordination and knowledge exchange with relevant authorities and stakeholders. The key objective is to improve Abu Dhabi's capabilities to effectively handle crises and emergencies.
Vision:
Reinforcing crisis readiness.
Mission:
We Strive to develop Abu Dhabi's emergencies and crises management ecosystem through joint coordination to build and develop capabilities and leveraging leading technologies.
Strategic Priorities:
Ensured readiness of Emirate of Abu Dhabi in emergencies and crises
Strong stakeholders' coordination and raising awareness
Elevated ADCMC internal capabilities
Contact us:
For media inquiries: Coordination & Governmental Relations Section grc@adcmc.gov.ae
For Public inquiries: info@adcmc.gov.ae
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Web Release
09-05-2025
- Web Release
ADCMC launches ‘Abu Dhabi Standard for Healthcare Business Continuity' to enhance emergency medical service operations
The Emergencies, Crises and Disasters Management Centre – Abu Dhabi (ADCMC), in collaboration with the Department of Health – Abu Dhabi (DoH), officially launched the 'Abu Dhabi Standard for Healthcare Business Continuity' during the Annual Business Continuity and Alternative National Service Forum – Murona, held at Erth Hotel, Abu Dhabi. The initiative is a key progress of Abu Dhabi's ongoing efforts to position itself as a global leader in the implementation of business continuity practices. It lays down a comprehensive and detailed framework aimed at strengthening the business continuity management system for healthcare services across the Emirate. The benchmark will also help Supporting healthcare sector resilience by minimising the impact of disruptions, and safeguarding patient safety while facilitating seamless and uninterrupted service delivery. Furthermore, it ensures the availability of essential healthcare services at all times, as well as full compliance with regulatory and legislative requirements. The standard is tailored to ensure the continuity of healthcare and emergency medical service operations across the Emirate of Abu Dhabi, fostering an integrated, patient-centric care system. It primarily focuses on driving timely and uninterrupted response to critical emergencies through the seamless coordination of resources and expertise. In addition, it aims to minimise service disruptions stemming from emergencies, crises, and disasters. This is essential to enhance the safety and well-being of patients, visitors, and healthcare professionals, while strengthening service continuity across the Emirate, right from pre-hospital services to diagnostics, and treatment. His Excellency Matar Saeed Al Nuaimi, Director General of ADCMC, reaffirmed the Centre's unwavering commitment to advancing the emergency, crisis, and disaster management system, as well as elevating the resilience and sustainability of the Emirate's healthcare sector. His Excellency emphasised the need to establish comprehensive, integrated standards that ensure both essential service continuity and patient safety under all circumstances. H.E. Al Nuaimi also stated that the initiative aligns with the Centre's strategic vision to enhance Abu Dhabi's preparedness for emergencies and crises, further solidifying its position as a global leader in this critical domain. His Excellency further stated: 'The health and well-being of the population remain a top priority for the Emirate of Abu Dhabi, aligning with the government's aim to provide an exceptional quality of life for all residents and ensure the continuity of essential healthcare services. Achieving this exemplary vision necessitates strict compliance with the regulatory and legislative frameworks, as well as the effective implementation of key requirements by all stakeholders within the healthcare sector. In such a scenario, it is also essential to proactively identify and manage strategic risks at the Emirate level, by understanding their potential impact on healthcare, reinforcing both social and economic stability.' His Excellency also eemphasised the newly introduced standard's critical role in enhancing the healthcare sector's capacity, and establishing a flexible business continuity management system to ensure the sustainability of healthcare services, even during emergencies. H.E. Al Nuaimi remarked that such a system empowers healthcare providers to effectively adapt to evolving challenges and respond swiftly to a wide range of crisis situations. Noura Khamis Al Ghaithi, Undersecretary of DoH said: 'Abu Dhabi has made remarkable strides in strengthening the readiness of its healthcare ecosystem, ensuring the sustainability and continuity of its services in times of crisis. Collaboration, joint efforts, and integration between all stakeholders have played a vital role in achieving the Emirate's milestones in that regard. Today, Abu Dhabi proudly ranks among the world's most innovative and resilient healthcare systems in emergency preparedness and response. This achievement is no coincidence, but a direct result of our wise leadership's steadfast support and guidance in prioritising the community's health and safety above all. Through coordinated efforts to drive innovation, harness the latest technologies, and continuously advance infrastructure and regulatory frameworks, Abu Dhabi continues to set a distinguished global example.' H.E. added: 'We are proud of the collaboration between the Department of Health – Abu Dhabi, the Abu Dhabi Public Health Centre, and the Abu Dhabi Emergency, Crisis and Disaster Management Centre in launching the Abu Dhabi Business Continuity Standard for Heathcare. This initiative is designed to further strengthen the readiness of healthcare facilities across the Emirate, ensuring the uninterrupted delivery of care services, enhancing integration among key stakeholders, unifying response frameworks, and bolstering operational resilience to enable faster recovery from crisis, all without compromising the quality of healthcare services.' The Abu Dhabi Standard for Business Continuity in Healthcare Activities applies to all healthcare providers, based on the applicability of requirements to their specific operational environments and service providers. It also encompasses additional requirements for pre-hospital and critical care, as well as hospitals in general. The focus is primarily on the time taken to deliver relevant healthcare services, and the hospital's ability to respond to emergencies, crises, and disasters that may disrupt social systems. It also addresses critical incidents and emerging risks impacting the health of community members. In such instances, coordinated efforts are required to ensure that healthcare providers can respond effectively and mitigate adverse health outcomes in their facilities and across communities. Furthermore, the capability of the healthcare sector is determined by several factors such as the development of hospitals that empower healthcare professionals to deliver medical care focused on emergency and critical care, efficiently manage emergency calls and coordinate ambulance deployment. It is also dependent on the efficiency of emergency patient transportation service providers, multidisciplinary response teams that provide clinical interventions at the incident site, as well as medical hotlines that offer remote diagnosis and instructions to facilitate certain treatments. Non-emergency patient transport services for hospital transfers and discharges, along with a range of other resources, including personnel, skills, equipment, technology, materials, and information, also play a critical role in emergency and crisis situations. This also includes effective governance, which lays down the acceptable boundaries for healthcare conduct and practices. The Department of Health – Abu Dhabi recently inaugurated the Unified Medical Operations Command Centre (UMOC), the first of its kind globally. Operated by the Abu Dhabi Public Health Centre, in collaboration with a number of public and private sector healthcare entities, the Centre is designed to strengthen cooperation and coordination among all stakeholders. It serves as a central hub for emergency management, marking a major addition to the Emirate's healthcare sector and playing a vital role in safeguarding public health, enhancing emergency preparedness, and strengthening response capabilities ADCMC remains steadfast in its efforts to reinforce the Emirate's adaptability and preparedness to tackle future challenges through a range of forward-looking studies, research, and plans aimed at enhancing crisis response capabilities. These include joint drills and exercises with various public and private sector entities, as well as collaboration with partners to promote cooperation and knowledge exchange in the field of emergency and disaster management. ADCMC is also committed to developing infrastructure to ensure rapid and effective response to emergencies, crises, and disasters.
Zawya
08-05-2025
- Zawya
ADCMC launches ‘Abu Dhabi Standard for Healthcare Business Continuity' to enhance emergency medical service operations
Abu Dhabi, United Arab Emirates: The Emergencies, Crises and Disasters Management Centre - Abu Dhabi (ADCMC), in collaboration with the Department of Health – Abu Dhabi (DoH), officially launched the 'Abu Dhabi Standard for Healthcare Business Continuity' during the Annual Business Continuity and Alternative National Service Forum – Murona, held at Erth Hotel, Abu Dhabi. The initiative is a key progress of Abu Dhabi's ongoing efforts to position itself as a global leader in the implementation of business continuity practices. It lays down a comprehensive and detailed framework aimed at strengthening the business continuity management system for healthcare services across the Emirate. The benchmark will also help Supporting healthcare sector resilience by minimising the impact of disruptions, and safeguarding patient safety while facilitating seamless and uninterrupted service delivery. Furthermore, it ensures the availability of essential healthcare services at all times, as well as full compliance with regulatory and legislative requirements. The standard is tailored to ensure the continuity of healthcare and emergency medical service operations across the Emirate of Abu Dhabi, fostering an integrated, patient-centric care system. It primarily focuses on driving timely and uninterrupted response to critical emergencies through the seamless coordination of resources and expertise. In addition, it aims to minimise service disruptions stemming from emergencies, crises, and disasters. This is essential to enhance the safety and well-being of patients, visitors, and healthcare professionals, while strengthening service continuity across the Emirate, right from pre-hospital services to diagnostics, and treatment. His Excellency Matar Saeed Al Nuaimi, Director General of ADCMC, reaffirmed the Centre's unwavering commitment to advancing the emergency, crisis, and disaster management system, as well as elevating the resilience and sustainability of the Emirate's healthcare sector. His Excellency emphasised the need to establish comprehensive, integrated standards that ensure both essential service continuity and patient safety under all circumstances. H.E. Al Nuaimi also stated that the initiative aligns with the Centre's strategic vision to enhance Abu Dhabi's preparedness for emergencies and crises, further solidifying its position as a global leader in this critical domain. His Excellency further stated: 'The health and well-being of the population remain a top priority for the Emirate of Abu Dhabi, aligning with the government's aim to provide an exceptional quality of life for all residents and ensure the continuity of essential healthcare services. Achieving this exemplary vision necessitates strict compliance with the regulatory and legislative frameworks, as well as the effective implementation of key requirements by all stakeholders within the healthcare sector. In such a scenario, it is also essential to proactively identify and manage strategic risks at the Emirate level, by understanding their potential impact on healthcare, reinforcing both social and economic stability.' His Excellency also eemphasised the newly introduced standard's critical role in enhancing the healthcare sector's capacity, and establishing a flexible business continuity management system to ensure the sustainability of healthcare services, even during emergencies. H.E. Al Nuaimi remarked that such a system empowers healthcare providers to effectively adapt to evolving challenges and respond swiftly to a wide range of crisis situations. Noura Khamis Al Ghaithi, Undersecretary of DoH said: 'Abu Dhabi has made remarkable strides in strengthening the readiness of its healthcare ecosystem, ensuring the sustainability and continuity of its services in times of crisis. Collaboration, joint efforts, and integration between all stakeholders have played a vital role in achieving the Emirate's milestones in that regard. Today, Abu Dhabi proudly ranks among the world's most innovative and resilient healthcare systems in emergency preparedness and response. This achievement is no coincidence, but a direct result of our wise leadership's steadfast support and guidance in prioritising the community's health and safety above all. Through coordinated efforts to drive innovation, harness the latest technologies, and continuously advance infrastructure and regulatory frameworks, Abu Dhabi continues to set a distinguished global example.' H.E. added: 'We are proud of the collaboration between the Department of Health – Abu Dhabi, the Abu Dhabi Public Health Centre, and the Abu Dhabi Emergency, Crisis and Disaster Management Centre in launching the Abu Dhabi Business Continuity Standard for Heathcare. This initiative is designed to further strengthen the readiness of healthcare facilities across the Emirate, ensuring the uninterrupted delivery of care services, enhancing integration among key stakeholders, unifying response frameworks, and bolstering operational resilience to enable faster recovery from crisis, all without compromising the quality of healthcare services.' The Abu Dhabi Standard for Business Continuity in Healthcare Activities applies to all healthcare providers, based on the applicability of requirements to their specific operational environments and service providers. It also encompasses additional requirements for pre-hospital and critical care, as well as hospitals in general. The focus is primarily on the time taken to deliver relevant healthcare services, and the hospital's ability to respond to emergencies, crises, and disasters that may disrupt social systems. It also addresses critical incidents and emerging risks impacting the health of community members. In such instances, coordinated efforts are required to ensure that healthcare providers can respond effectively and mitigate adverse health outcomes in their facilities and across communities. Furthermore, the capability of the healthcare sector is determined by several factors such as the development of hospitals that empower healthcare professionals to deliver medical care focused on emergency and critical care, efficiently manage emergency calls and coordinate ambulance deployment. It is also dependent on the efficiency of emergency patient transportation service providers, multidisciplinary response teams that provide clinical interventions at the incident site, as well as medical hotlines that offer remote diagnosis and instructions to facilitate certain treatments. Non-emergency patient transport services for hospital transfers and discharges, along with a range of other resources, including personnel, skills, equipment, technology, materials, and information, also play a critical role in emergency and crisis situations. This also includes effective governance, which lays down the acceptable boundaries for healthcare conduct and practices. The Department of Health – Abu Dhabi recently inaugurated the Unified Medical Operations Command Centre (UMOC), the first of its kind globally. Operated by the Abu Dhabi Public Health Centre, in collaboration with a number of public and private sector healthcare entities, the Centre is designed to strengthen cooperation and coordination among all stakeholders. It serves as a central hub for emergency management, marking a major addition to the Emirate's healthcare sector and playing a vital role in safeguarding public health, enhancing emergency preparedness, and strengthening response capabilities ADCMC remains steadfast in its efforts to reinforce the Emirate's adaptability and preparedness to tackle future challenges through a range of forward-looking studies, research, and plans aimed at enhancing crisis response capabilities. These include joint drills and exercises with various public and private sector entities, as well as collaboration with partners to promote cooperation and knowledge exchange in the field of emergency and disaster management. ADCMC is also committed to developing infrastructure to ensure rapid and effective response to emergencies, crises, and disasters. About ADCMC: The Emergencies, Crises and Disasters Management Centre Abu Dhabi (ADCMC), established under Law No. 22 of 2019, issued by the late Sheikh Khalifa bin Zayed Al Nahyan, aims to significantly boost the Emirate's preparedness for emergencies, crises and disasters. The Centre has devised plans, strategies and policies for disaster, emergency and crises management. It carries out studies, field trips, audits and evaluations to ensure that organisations are prepared to face challenges and recover immediately. The Centre further focusses on improving coordination and knowledge exchange with relevant authorities and stakeholders. The key objective is to improve Abu Dhabi's capabilities to effectively handle crises and emergencies. Vision: Reinforcing crisis readiness. Mission: We Strive to develop Abu Dhabi's emergencies and crises management ecosystem through joint coordination to build and develop capabilities and leveraging leading technologies. Strategic Priorities: Ensured readiness of Emirate of Abu Dhabi in emergencies and crises Strong stakeholders' coordination and raising awareness Elevated ADCMC internal capabilities
Al Etihad
08-05-2025
- Al Etihad
ADCMC, DoH launch Business Continuity Management Standard for Healthcare Activities
8 May 2025 10:25 ABU DHABI (ALETIHAD)The Emergencies, Crises and Disasters Management Centre - Abu Dhabi (ADCMC), in collaboration with the Department of Health – Abu Dhabi (DoH), officially launched the Abu Dhabi Standard for Healthcare Business Continuity during the Annual Business Continuity and Alternative National Service Forum – Murona, held at Erth Hotel, Abu initiative is a key step of Abu Dhabi's ongoing efforts to position itself as a global leader in the implementation of business continuity practices. It lays down a comprehensive and detailed framework aimed at strengthening the business continuity management system for healthcare services across the emirate. The benchmark will also help support the healthcare sector's resilience by minimising the impact of disruptions and safeguarding patient safety while facilitating seamless and uninterrupted service delivery. It will ensure the availability of essential healthcare services at all times, as well as full compliance with regulatory and legislative standard is tailored to ensure the continuity of healthcare and emergency medical service operations across Abu Dhabi, fostering an integrated, patient-centric care system. It primarily focuses on driving timely and uninterrupted response to critical emergencies through the seamless coordination of resources and expertise. It also aims to minimise service disruptions stemming from emergencies, crises, and disasters. This is essential to enhance the safety and well-being of patients, visitors, and healthcare professionals, while strengthening service continuity across the emirate, right from pre-hospital services to diagnostics and Saeed Al Nuaimi, Director General of ADCMC, reaffirmed the centre's unwavering commitment to advancing the emergency, crisis, and disaster management system, as well as elevating the resilience and sustainability of the emirate's healthcare sector. His Excellency emphasised the need to establish comprehensive, integrated standards that ensure essential service continuity and patient safety under all circumstances. Al Nuaimi stated that the initiative aligns with the centre's strategic vision to enhance Abu Dhabi's preparedness for emergencies and crises, further solidifying its position as a global leader in this critical Nuaimi said: 'The health and wellbeing of the population remain a top priority for Abu Dhabi, aligning with the government's aim to provide an exceptional quality of life for all residents and ensure the continuity of essential healthcare services." He added, "Achieving this exemplary vision necessitates strict compliance with the regulatory and legislative frameworks, as well as the effective implementation of key requirements by all stakeholders within the healthcare sector. In such a scenario, it is also essential to proactively identify and manage strategic risks at the emirate level, by understanding their potential impact on healthcare, reinforcing social and economic stability.'He emphasised the newly introduced standard's critical role in enhancing the healthcare sector's capacity and establishing a flexible business continuity management system to ensure the sustainability of healthcare services, even during emergencies. Al Nuaimi remarked that such a system empowers healthcare providers to effectively adapt to evolving challenges and respond swiftly to a wide range of her part, Dr. Noura Khamis Al Ghaithi, Undersecretary of DoH, said: 'Abu Dhabi has made remarkable strides in strengthening the readiness of its healthcare ecosystem, ensuring the sustainability and continuity of its services in times of crisis. Collaboration, joint efforts, and integration between all stakeholders have played a vital role in achieving the emirate's milestones in that regard." She added, "Today, Abu Dhabi proudly ranks among the world's most innovative and resilient healthcare systems in emergency preparedness and response. This achievement is no coincidence, but a direct result of our wise leadership's steadfast support and guidance in prioritising the community's health and safety." Through coordinated efforts to drive innovation, harness the latest technologies, and continuously advance infrastructure and regulatory frameworks, Abu Dhabi continues to set a distinguished global said: 'We are proud of the collaboration between the Department of Health – Abu Dhabi, the Abu Dhabi Public Health Centre, and the Abu Dhabi Emergency, Crisis and Disaster Management Centre in launching the Abu Dhabi Business Continuity Standard for Healthcare. This initiative is designed to further strengthen the readiness of healthcare facilities across the emirate, ensuring the uninterrupted delivery of care services, enhancing integration among key stakeholders, unifying response frameworks, and bolstering operational resilience to enable faster recovery from crisis, all without compromising the quality of healthcare services.'The Department of Health – Abu Dhabi recently inaugurated the Unified Medical Operations Command Centre (UMOC), the first of its kind globally. Operated by the Abu Dhabi Public Health Centre, in collaboration with several public and private sector healthcare entities, the Centre is designed to strengthen cooperation and coordination among all stakeholders. It serves as a central hub for emergency management, marking a major addition to the Emirate's healthcare sector and playing a vital role in safeguarding public health, enhancing emergency preparedness, and strengthening response Abu Dhabi Standard for Business Continuity in Healthcare Activities applies to all healthcare providers, based on the applicability of requirements to their specific operational environments and service providers. It also encompasses additional requirements for pre-hospital and critical care, and hospitals in general. The focus is primarily on the time taken to deliver relevant healthcare services and the hospital's ability to respond to emergencies, crises, and disasters that may disrupt social also addresses critical incidents and emerging risks impacting the health of community members. In such instances, coordinated efforts are required to ensure that healthcare providers can respond effectively and mitigate adverse health outcomes in their facilities and across capability of the healthcare sector is determined by several factors, such as the development of hospitals that empower healthcare professionals to deliver medical care focused on emergency and critical care, efficiently manage emergency calls and coordinate ambulance deployment. It is also dependent on the efficiency of emergency patient transportation service providers, multidisciplinary response teams that provide clinical interventions at the incident site, and medical hotlines that offer remote diagnosis and instructions to facilitate certain patient transport services for hospital transfers and discharges, along with a range of other resources, including personnel, skills, equipment, technology, materials, and information, also play a critical role in emergency and crisis situations. This also includes effective governance, which lays down the acceptable boundaries for healthcare conduct and practices. ADCMC remains steadfast in its efforts to reinforce the emirate's adaptability and preparedness to tackle future challenges through a range of forward-looking studies, research, and plans to enhance crisis response capabilities. These include joint drills and exercises with various public and private sector entities, as well as collaboration with partners to promote cooperation and knowledge exchange in emergency and disaster management. ADCMC is also committed to developing infrastructure to ensure rapid and effective response to emergencies, crises, and disasters. Source: Aletihad - Abu Dhabi
