Anker recalls 'several' power banks sold globally over manufacturing concern

Daily Record

11-07-2025

Customers have been urged to stop using affected models "immediately."
Power banks are a modern day essential for many of us, especially those who travel. However, those who purchase one from a popular brand are being urged to stop using them "immediately."
Anker Innovations has recently had to issue a "voluntary global" recall for several of its power banks, with the tech firm advising that its decision was "made out of an abundance of caution."
The move was made after the brand implemented a series of enhanced quality assurance protocols designed to detect manufacturing issues earlier in the production cycle, mainly those associated with the common lithium-ion battery cells.
Models of power banks potentially affected are as follows;
Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
It comes after the firm also issued a major United States only recall for other power banks using lithium-ion battery cells, as a manufacturing defect found that they could overheat, potentially causing melting of plastic components, alongside smoke and fire safety hazards.
While the exact reason for the latest recall has not been confirmed, the above affected power banks do use the same battery cells as used in the previously recalled models, which is something to take into consideration.
The firm said in its recall notice: "We have formally notified and are coordinating with regulatory authorities in all regions to ensure the recall is conducted in compliance with all applicable local guidelines."
Even though the likelihood of malfunction has been deemed "minimal", Anker has urged shoppers to stop using the affected models "immediately."
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Instead, they are being urged to submit a recall claim and, once it has been confirmed as an affected model, to dispose of their power bank safely, with a guide on how to do this below.
How to tell if you have an affected power bank
Check your model number—located on the bottom or side of your power bank. If it matches one of the following models (A1647, A1681, A1689), proceed to Step 2.
Verify your serial number or submit your proof of purchase using our online recall form
Note - Please carefully review the letters and numbers in your serial number, such as "1," "L," "l," "2," and "Z." Characters like "0" (zero) and "O" (letter O) are easily confused. Affected serial numbers do not contain the letters "O" or "I."
It's important not to dispose of a lithium-ion battery in a household bin, in general recycling bins, or standard used battery drop-off boxes, as they are not equipped to handle them.
Anyone looking to submit a recall claim are being urged to go online and submit a photo of the power bank, alongside details of its model number, serial number and name with the words "recall."
Once customers have had confirmation that there power bank has been affected, the firm has said it will either send out a replacement device, a refund or a gift card that is redeemable on the Anker website.
News of Anker's recall comes just as it has been announced that a popular Chinese power bank maker has had to recall its products and halt production of its models, reports the Independent.
Rossmoss Technology, based in Shenzhen, has recalled nearly 490,000 models, while also ceasing production for six months after it was found that certain devices had metal debris in their battery cells that could lead to overheating.
The move came after China's Aviation regulator issued a ban on passengers carrying portable power banks that don't feature a Chinese safety markings or those recently recalled by manufacturers.
Applicable to all travellers boarding a flight in the country, it was said to have followed a series of incidents around the globe of lithium battery products, including power banks, said to be overheating on flights.