Hull City Council introduces 'urgent' house repairs category
The authority said the new urgent category would cover about 6,000 repairs a year, with the majority completed during a single visit.Portfolio holder for housing, Councillor Paul Drake-Davis, said: "We've engaged with our tenants' forum on the introduction of the urgent category, as we recognise that responsive repairs is one of the most important services we provide to our residents."We're committed to our repairs being cost-effective, timely and of a high standard for our tenants and look forward to further improvements to the service and updated policy in due course."The introduction of the policy was approved by members of the council's cabinet at a meeting on 28 July.
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