logo
Have a USPS package stuck in Indianapolis? How to report delayed, lost packages

Have a USPS package stuck in Indianapolis? How to report delayed, lost packages

Yahoo19-02-2025

Do you have a package stuck at a United States Postal Service facility? You're not alone.
Hundreds of people across Central Indiana have taken to social media, lamenting packages sitting at the USPS Regional Processing and Distribution Center on the east side of Indianapolis for days or weeks on end. Occasionally, customers report lost packages in the system.
Several people reached out to IndyStar to share stories of tracking personal packages that just don't move. Some of those packages contain critical documents, such as birth certificates, or medication. The USPS has had little public comment about the backlog in Indianapolis.
Here's what to know if you have a package delayed or lost in the USPS system.
When you mail a package through the postal service, the delivery will have a tracking number, which can be found on a shipping receipt, email confirmation or peel-off sticker on the physical tracking label. Post offices and sorting facilities scan the tracking number as a package moves through the system.
Customers can check the package's location using the tracking number online or sign up for text updates on packages.
Yes. To report a delayed package, USPS asks customers to visit usps.com and click on 'Contact us' at the bottom of the website or send an email: https://usps.force.com/emailus/s/.
Individuals may also request assistance through the official X account of the United States Postal Service @USPSHelp or private message on Facebook at http://www.facebook.com/USPS.
Yes, but USPS recommends filing a help request before reporting mail as lost. If you have not received your package seven business days after submitting a help request, you can file a missing mail search request.
With proof of purchase, customers can request a refund on USPS fees and postage.
USPS offers insurance on select packages or for an extra fee. To file an insurance claim, collect all documentation and submit the claim online or by mail.
In November, the postal service opened a new regional sorting facility on the east side of Indianapolis. Union representatives of Indianapolis postal workers told IndyStar the new facility replaced the former USPS annex at the Indianapolis International Airport.
The east side building was meant to handle higher volumes of packages, however, lean staffing levels during the transition slowed down deliveries at the height of the holiday shipping season, said Steve Vaughn, chief trustee of the Indianapolis chapter of the American Postal Workers Union.
Burnt-out employees have not been able to catch up with the backlog, Vaughn said.
A USPS spokesperson did not directly respond to IndyStar questions about the source of the delays.
It's unclear when delays will be resolved. The facility is dealing with a backlog of delivery trucks every night and packages are sitting in piles untouched for days, union leaders say.
Indiana lawmakers in Washington D.C. called on the USPS Postmaster to address the issue last week. On Tuesday Postmaster Louis DeJoy announced plans to step down.
More: As USPS delays pile up in Indianapolis, lawmakers call on postmaster to address issue
UPS and FedEx remain the most common delivery services besides USPS, but those services will typically cost more for small packages.
If shipping valuable or important items through USPS soon, prepare for delays. The postal service has also cited severe winter weather as a source for delays.
Alysa Guffey covers business and development for IndyStar. Contact her at amguffey@gannett.com.
This article originally appeared on Indianapolis Star: How to report delayed, lost USPS packages in Indianapolis

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Brillion Fire Department welcomes and congratulates its first-ever Fire Cadets
Brillion Fire Department welcomes and congratulates its first-ever Fire Cadets

Yahoo

time25 minutes ago

  • Yahoo

Brillion Fire Department welcomes and congratulates its first-ever Fire Cadets

BRILLION, Wis. (WFRV) – In a Wednesday morning Facebook post, the Brillion Fire Department introduced the community to some of its newest members. Reese, Kiera and Blake were welcomed by the station in December as the first cadets in department history. Village of Bellevue gets two new Community Orchards courtesy of volunteers & New Leaf Foods 'These cadets are gaining hands-on experience, training alongside our firefighters and preparing to serve the community with dedication and pride,' the post said. The Brillion Fire Department's post expressed pride and excitement for the trio, as they become part of the next generation of firefighters. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Fire breaks out at Coach's in Wilkesboro with employees, patrons inside
Fire breaks out at Coach's in Wilkesboro with employees, patrons inside

Yahoo

time2 hours ago

  • Yahoo

Fire breaks out at Coach's in Wilkesboro with employees, patrons inside

WILKESBORO, N.C. (WGHP) — A fire broke out at Coach's Neighborhood Grill on Tuesday while employees and patrons were inside, according to a Facebook post by Millers Creek Fire Department. Wilkesboro Fire Department arrived at Coach's, located at 1840 Winkler Street off of U.S. Hwy 421, and found smoke and fire coming from the roof's mechanical area. Heavy fire spread throughout the ceiling area above the tiles. Crews cut three ventilation holes through the roof to extinguish the fire, which took about 45 minutes to control. Assisting agencies include: Cricket Fire Department Moravian Falls Fire Department Broadway Fire Department Wilkes County EMS Wilkesboro Police Department Duke Power Frontier Energy The post does not specify what time the fire happened; however, personnel were on scene until midnight searching for hotspots and fire extension. No injuries were reported to civilians or firefighters. The fire is believed to be accidental. The North Carolina State Fire Marshal's Office continues to investigate. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Watch Duty wildfire map: App helps track California blazes, find shelter. What to know
Watch Duty wildfire map: App helps track California blazes, find shelter. What to know

Yahoo

time3 hours ago

  • Yahoo

Watch Duty wildfire map: App helps track California blazes, find shelter. What to know

As a wildfire continues to spread in Apple Valley, one service is working overtime to keep residents informed − and safe: Watch Duty. Watch Duty uses an app and a web browser to alert people of nearby wildfires and firefighting efforts "in real-time." By using the platform, Apple Valley residents being impacted by the Ranch Fire − among others − can see a list of local shelters, that status of evacuation orders and warnings, as well as regular updates. John Mills, CEO and co-founder of Watch Duty, said that as a California resident, he has experienced, the same situation tens of thousands of people are dealing with. When he was forced to evacuate from his home west of Healdsburg in Northern California's Sonoma County because of the Walbridge Fire in 2020, he kept his ear to the ground, listening for any and all updates related to the fire. "It was just a traumatizing amount .... You're up all day refreshing your browser tab and trying to figure out where the information is. And turns out, information is on the radio and there are a bunch of the first responder radios," Mills said in a Wednesday interview with USA TODAY. "There are these people who spend all their days and nights listening to first responders relaying that information on Twitter and Facebook. And that's what got me through those fires." Live updates: Ranch Fire reported at 4,200 acres, evacuation orders remain in place Mills decided to get to work on this "crazy idea" he had, helping his friend build a startup in the wildfire space. "I'm riding in fire trucks, doing wildland fire training. I'm hanging out with first responders and trying to understand what the worlds looks like and how I can help," Mills said. "About six months in, I realized what the answer was, and it was what became Watch Duty." Here's what to know about Watch Duty, including how to get it. Watch Duty is a non-profit focused on "disseminating public safety information in real-time from verified sources" about wildfires across 14 states, including Washington, Oregon, Montana, Idaho, Wyoming, Nevada, Utah, Colorado, Oklahoma, Texas, New Mexico, Arizona, Hawaii and California, according to the Watch Duty website. Any information posted to Watch Duty comes from active and retired firefighters, dispatchers, and first responders, who routinely monitor radio scanners, working around the clock to bring you up-to-the-minute lifesaving information. Watch Duty was built in 80 days and officially launched in August 2021, a year after a multiple fires devastated counties in northern California, including Sonoma County. Get weather and fire alerts via text: Sign up to get current wildfire updates by location Watch Duty follows six steps anytime wildfire-related information is disseminated by fire response personnel. An automated monitoring system picks up the details about an incident reported to the emergency dispatch center, alerting Watch Duty teams via a messaging app, then any and all Watch Duty reporters in the region begin to monitor radio scanners, wildfire cameras, satellites and other public sources. After that, Watch Duty reporters verify the disseminated information and wait for on-scene personnel to provide an official report on conditions. Watch Duty will notify the affected public of any perceived threat to life or property through the application and will continue to monitor the incident and provide updates until it is extinguished or no longer a threat. A step-by-step video of how Watch Duty works can be seen below. The is available for free to download on the App Store, Google Play, or can be used through your web browser. Watch Duty has been downloaded over 2.8 million times since it was released. In-app features include: Real-time Wildfire Map & Alerts Monitor Wildfires and Prescribed Burns Flight Tracker Air Quality & Wind Direction Consolidated Information like red flag warnings or power outages Track Active Fire Perimeters Evacuation Orders & Shelters Submit Photos This article originally appeared on USA TODAY: Watch Duty: Free wildfire alert app helps California residents

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store