RateGain launches REMO, its first AI-powered digital employee to enhance workplace communication
By Aman Shukla Published on June 3, 2025, 11:02 IST
RateGain Travel Technologies Limited, a global provider of AI-driven SaaS solutions for the travel and hospitality industry, has announced the launch of REMO, its first AI-powered digital employee. The initiative aims to support workplace communication, employee well-being, and organizational transparency.
REMO is part of RateGain's People and Culture team and has been developed as an always-on conversational AI. It allows employees to share feedback, express concerns, discuss career goals, or check in on their emotional well-being in a private and non-judgmental environment. Designed to reduce communication barriers, REMO supports open dialogue and is accessible at any time.
This launch aligns with RateGain's broader AI strategy, focusing on enhancing—not replacing—human experience in the workplace. By integrating AI into its internal operations, RateGain seeks to embed empathy, individuality, and psychological safety into its organizational culture.
REMO also reflects the company's effort to adapt to the needs of a distributed workforce by offering a scalable solution for internal communication and engagement. As a tool, it continues to evolve based on employee interactions, enabling the company to better understand workplace sentiment and employee expectations.
With this step, RateGain becomes one of the early adopters globally to introduce a conversational AI assistant within its workforce, potentially setting a new direction for AI implementation in human resource functions.
Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at BusinessUpturn.com
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