Pacific Office Automation Named 2025 MSP Partner of the Year by Arctic Wolf
BEAVERTON, Ore.--(BUSINESS WIRE)-- Pacific Office Automation (POA), has been named Arctic Wolf MSP Partner of the Year for 2025. This recognition highlights the company's exceptional leadership in cybersecurity, outstanding service delivery, and commitment to helping mutual customers drive innovation and achieve stronger security outcomes.
'POA is honored to win this award for the second time! POA takes cyber security seriously not only for our company but for all our customers that work with POA. Arctic Wolf has been a great partner to work with over the years and continues to help Pacific Office Automation and its customers reduce cyber risk,' said Chris Miller, VP at Pacific Office Automation.
The Arctic Wolf Partner of the Year Awards recognize elite partners who have demonstrated outstanding leadership in helping organizations improve their security operations through Arctic Wolf's portfolio of solutions. Now in their eighth year, the honors celebrate top-performing companies that have shown excellence in security practice, executive alignment, revenue growth, and service.
'This year's award winners represent the very best of the Arctic Wolf partner community,' said Will Briggs, Senior Vice President, Global Channels, Arctic Wolf. 'Each of these organizations has demonstrated exceptional commitment to our shared mission to end cyber risk, helping customers navigate an increasingly complex threat landscape with confidence and resilience. We're proud to recognize their achievements and celebrate the critical role they play in driving meaningful security outcomes.'
As organizations worldwide face an increasingly complex threat landscape and a persistent cybersecurity talent shortage, over 10,000 organizations globally now rely on the Arctic Wolf Aurora Platform to help end cyber risk. Built on an open-XDR architecture and powered by Alpha AI™ technologies, the Aurora Platform is designed to deliver positive security outcomes at scale. Each week, it ingests, parses, enriches, and analyzes over eight trillion security events—transforming overwhelming volumes of data into an average of just one actionable alert per customer per day.
About Pacific Office Automation
Pacific Office Automation has been in business since 1976, and over time evolved into a leader in Managed IT and office technology solutions. Currently officed in 12 states with just under 1,500 employees, POA continues to grow because of great partners and the customer experience it offers. They handle IT for small- to medium-sized businesses all over the nation with a primary focus to help solve customers' business problems. Pacific Office Automation has taken the guesswork out of choosing technology to make your office function most efficiently. Partnered with best-in-class manufacturers of technology offerings in every aspect, Pacific Office Automation created a single source solution to make technology work for you.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Wire
an hour ago
- Business Wire
Prodapt Announces Agentic Solutions for Autonomous Operations Powered by NVIDIA AI Platform
CHENNAI, India--(BUSINESS WIRE)--Prodapt, a Gartner-recognized Telecom-Native services and AI integration leader, today announced a new Agentic AI based solution to drive autonomous operations for Telcos, in collaboration with NVIDIA. The solution leverages the NVIDIA AI platform to build and deploy Telco-trained AI Agents that predict, analyze, reason, and simulate to resolve incidents impacting service quality and customer experience. Telcos want to deliver better experiences and cut costs and AI Agents help by accelerating the next transformational leap from traditional BSS/OSS systems. This requires agile AI infrastructure, cutting-edge GenAI platforms, and AI integration skills, to enable scalability as the industry evolves beyond experimentation. As part of its Practical AI strategy, Prodapt has built a range of AI Agents across the Telecom value chain, which are powered by NVIDIA NIM™ and NVIDIA NeMo™ microservices. These agents go beyond simple actions, solving multi-step problem statements to improve operational efficiency, customer experience, revenue monetization, enterprise modernization, and accelerate the deployment of critical applications. Autonomous Operations (AO) The first Autonomous Agent is focused on Network operations: The Telecom network issue resolution workflow is complex – impaired by a legacy stack and inability to forecast issues or ascertain available field resources in last-mile service delivery. Prodapt's solution inserts AI Agents across this workflow, deploying them for predictive analytics, issuing proactive alerts, finding the right Network Engineer and dispatching jobs, creating issue summaries, enabling guided resolution plans, and closing the loop after resolution. Simulations suggest the solution will enable Telcos to achieve a 30% improvement in resolution cycle time and drive better resource utilization. 'Prodapt's AO solution developed with NVIDIA AI Enterprise is compelling for two reasons: it combines AI agents and human expertise in the most ingenious way possible, and secondly, it future-proofs Telco networks, going from reactive to proactive operations by mainstreaming Agentic AI into the full lifecycle,' said Chris Penrose, Global Head of Business Development, Telecoms, at NVIDIA. 'AI integration is turning out to be the Number One priority for the Autonomous Operations vision. With a variety of ready to use AI Agents and infrastructure providers crowding a contested market, Telcos need a guiding hand to help them provision and operate the right solutions, operated by handpicked global AI talent. Prodapt delivers what is necessary to turn PoCs into impactful solutions through our Practical AI vision with NVIDIA,' Rajiv Papneja, CTO, Prodapt. About Prodapt Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt's clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A 'Great Place To Work ® Certified™' company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Yahoo
6 hours ago
- Yahoo
Pacific Office Automation Named 2025 MSP Partner of the Year by Arctic Wolf
Portland, Oregon-based Business Receives Honor from Global Leader in Security Operations BEAVERTON, Ore., June 16, 2025--(BUSINESS WIRE)--Pacific Office Automation (POA), has been named Arctic Wolf MSP Partner of the Year for 2025. This recognition highlights the company's exceptional leadership in cybersecurity, outstanding service delivery, and commitment to helping mutual customers drive innovation and achieve stronger security outcomes. "POA is honored to win this award for the second time! POA takes cyber security seriously not only for our company but for all our customers that work with POA. Arctic Wolf has been a great partner to work with over the years and continues to help Pacific Office Automation and its customers reduce cyber risk," said Chris Miller, VP at Pacific Office Automation. The Arctic Wolf Partner of the Year Awards recognize elite partners who have demonstrated outstanding leadership in helping organizations improve their security operations through Arctic Wolf's portfolio of solutions. Now in their eighth year, the honors celebrate top-performing companies that have shown excellence in security practice, executive alignment, revenue growth, and service. "This year's award winners represent the very best of the Arctic Wolf partner community," said Will Briggs, Senior Vice President, Global Channels, Arctic Wolf. "Each of these organizations has demonstrated exceptional commitment to our shared mission to end cyber risk, helping customers navigate an increasingly complex threat landscape with confidence and resilience. We're proud to recognize their achievements and celebrate the critical role they play in driving meaningful security outcomes." As organizations worldwide face an increasingly complex threat landscape and a persistent cybersecurity talent shortage, over 10,000 organizations globally now rely on the Arctic Wolf Aurora Platform to help end cyber risk. Built on an open-XDR architecture and powered by Alpha AI™ technologies, the Aurora Platform is designed to deliver positive security outcomes at scale. Each week, it ingests, parses, enriches, and analyzes over eight trillion security events—transforming overwhelming volumes of data into an average of just one actionable alert per customer per day. About Pacific Office Automation Pacific Office Automation has been in business since 1976, and over time evolved into a leader in Managed IT and office technology solutions. Currently officed in 12 states with just under 1,500 employees, POA continues to grow because of great partners and the customer experience it offers. They handle IT for small- to medium-sized businesses all over the nation with a primary focus to help solve customers' business problems. Pacific Office Automation has taken the guesswork out of choosing technology to make your office function most efficiently. Partnered with best-in-class manufacturers of technology offerings in every aspect, Pacific Office Automation created a single source solution to make technology work for you. Additional Resources For more information about Pacific Office Automation visit For more information about Arctic Wolf, please visit View source version on Contacts Pacific Office Automation media contact: Christie Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
6 hours ago
- Business Wire
Pacific Office Automation Named 2025 MSP Partner of the Year by Arctic Wolf
BEAVERTON, Ore.--(BUSINESS WIRE)-- Pacific Office Automation (POA), has been named Arctic Wolf MSP Partner of the Year for 2025. This recognition highlights the company's exceptional leadership in cybersecurity, outstanding service delivery, and commitment to helping mutual customers drive innovation and achieve stronger security outcomes. 'POA is honored to win this award for the second time! POA takes cyber security seriously not only for our company but for all our customers that work with POA. Arctic Wolf has been a great partner to work with over the years and continues to help Pacific Office Automation and its customers reduce cyber risk,' said Chris Miller, VP at Pacific Office Automation. The Arctic Wolf Partner of the Year Awards recognize elite partners who have demonstrated outstanding leadership in helping organizations improve their security operations through Arctic Wolf's portfolio of solutions. Now in their eighth year, the honors celebrate top-performing companies that have shown excellence in security practice, executive alignment, revenue growth, and service. 'This year's award winners represent the very best of the Arctic Wolf partner community,' said Will Briggs, Senior Vice President, Global Channels, Arctic Wolf. 'Each of these organizations has demonstrated exceptional commitment to our shared mission to end cyber risk, helping customers navigate an increasingly complex threat landscape with confidence and resilience. We're proud to recognize their achievements and celebrate the critical role they play in driving meaningful security outcomes.' As organizations worldwide face an increasingly complex threat landscape and a persistent cybersecurity talent shortage, over 10,000 organizations globally now rely on the Arctic Wolf Aurora Platform to help end cyber risk. Built on an open-XDR architecture and powered by Alpha AI™ technologies, the Aurora Platform is designed to deliver positive security outcomes at scale. Each week, it ingests, parses, enriches, and analyzes over eight trillion security events—transforming overwhelming volumes of data into an average of just one actionable alert per customer per day. About Pacific Office Automation Pacific Office Automation has been in business since 1976, and over time evolved into a leader in Managed IT and office technology solutions. Currently officed in 12 states with just under 1,500 employees, POA continues to grow because of great partners and the customer experience it offers. They handle IT for small- to medium-sized businesses all over the nation with a primary focus to help solve customers' business problems. Pacific Office Automation has taken the guesswork out of choosing technology to make your office function most efficiently. Partnered with best-in-class manufacturers of technology offerings in every aspect, Pacific Office Automation created a single source solution to make technology work for you.
