Worm found in pongal at Rameshwaram Cafe's Bengaluru airport outlet, owners cry foul
The worm was spotted in the breakfast dish shortly after it was served, according to the customer. He claimed that when he reported the issue, staff at the popular South Indian restaurant initially tried to dismiss or cover up the incident.
(Also Read: Nikhil Kamath invests in Bengaluru's Cafe Amudham, rival to Rameshwaram Cafe)
When contacted by HT.com, the cafe's co-owners Raghavendra Rao and Divya Rao responded to the incident.
Raghavendra Rao said, 'We are trying to get in touch with the customer. Seems like he is travelling.'
Divya Rao, however, expressed scepticism about the claim. 'We have seen such incidents in the past where customers have taken worms out of their pockets and used it to dent the image of the brand. We have earlier caught it on CCTV too. At the airport, we don't have access to that. We need to look into it. But I am sure this is just one such incident to dent our name in the market. We release an official statement soon,' she said.
Rameshwaram Cafe currently operates five outlets across Bengaluru, with its newest branch located on 100 Feet Road in Indira Nagar. Other locations include JP Nagar, Brookfield, and Rajaji Nagar. The popular eatery is also gearing up to launch an outlet at Kempegowda International Airport's Terminal 1, which handles domestic flight operations.
Outside Bengaluru, the cafe has an outlet in Madhapur, Hyderabad, and plans to open one or two more branches in the city by 2025. However, the cafe clarified that there are no immediate plans to expand into Kerala or Chennai.
(Also Read: Rameshwaram Cafe to expand to North India, Dubai debut expected next year: Report)
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