AES Ohio warns of utility scams
National Consumer Protection Week (NCPW) runs from March 2 to March 8. It promotes consumer awareness of scams and frauds.
AES said one of the most common utility scams happens when a scammer pretends to represent the company. The scammer then sends unsolicited calls, texts or emails – some even visiting in person.
Scammers target people who are vulnerable, often senior citizens and people in poverty. They also will target small businesses.
The signs of a potential scam are as follows:
A threat to disconnect the power.
Offering a refund or rebate.
Demand for immediate payment.
AES has a process for requesting and receiving billing information.
A call from a real representative will have accurate information.
The company doesn't strongly recommend a specific payment method or type.
It has a variety of options, the list is available here.
MyAES is a convenient and secure way to see information for your account.
For anyone who'd like to notify AES about a suspicious call, there are two hotlines, including 800-433-8500 for single customers and 800-253-5801 for companies.
If you believe you have been harmed by a scam, call your local police department's non-emergency number. To learn more click here.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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