Mary Vilakazi - Breaking through the glass ceiling
FirstRand, boasting a R400-billion market capitalisation, is a leading financial services group whose divisions include First National Bank (FNB), Wesbank, and Rand Merchant Bank (RMB), employing around 50 000 people globally.
"Growing up I would not have said I would be CEO of the largest bank in South Africa, but it is [the outcome of] a series of opportunities I was fortunate to have. I got opportunities along the way and that is what made the difference,' Vilakazi says. 'I always say I was not the brightest or the most gifted, but I managed to get opportunities, whether it is a bursary or someone offering me vacation work or a school programme — all of those things are important because without access to them I would not be here.'
Vilakazi joined FirstRand in 2018 as group chief operating officer and took over as CEO in April 2024, becoming the first woman to serve at the helm of the group. Her track record speaks for itself: she previously served as the deputy CEO of MMI Holdings and chief financial officer of the Mineral Services Group.
Growing up in Alexandra, north of Joburg, Vilakazi has had a knack for business from a young age. 'My mother wanted me to earn money when I was very young; it was a helpful skill. Instead of giving me pocket money, she gave me a packet of sweets to sell and said I could keep the profits,' Vilakazi says.
She describes her tenure as CEO as both challenging, owing to the unique micro-economic environment resulting from FirstRand's diverse geographic footprint, and rewarding, owing to the progress that has been made to address some of South Africa's structural challenges.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


eNCA
9 hours ago
- eNCA
Gauteng ramps up security and fixes infrastructure for G20 summit
JOHANNESBURG - Gauteng tourism is soaring, with domestic and international visitors bringing in more than R60-billion in the past year. But geopolitical tensions and rising crime threaten to derail the boom. As the G20 summit nears, the province is ramping up security and improving infrastructure to keep the visitors coming.


Daily Maverick
10 hours ago
- Daily Maverick
TymeBank's R750m lending leap via acquisition of SanlamTyme JVCo
As the Competition Tribunal approval clears the way for TymeBank's acquisition of SanlamTyme JVCo and the SPL loan book, CEO Karl Westvig's commitment to fair lending faces its biggest test yet. The last time TymeBank CEO Karl Westvig spoke to Daily Maverick, he made bold promises about the digital bank's approach to loan books. 'The mission has always been to be able to profitably bank an entry-level customer… And it's not through the cross sell. It's through core banking,' he insisted. This is banking philosophy 101 from someone who clearly reads the right textbooks, but the market has a way of testing such noble intentions. TymeBank is paying R31.5-million for the 50% JVCo stake, plus approximately R400-million for half of Sanlam's loan book, plus another R320-million for a reference share entitling it to half of the credit life insurance profits from the JVCo loan book. That's a R750 million bet on an expanded lending business for a bank that has built its reputation on being different. 'These are some of the most abused people in the world,' Westvig acknowledged when previously discussing his predominantly low-income customer base. It's rare blunt honesty from a banking executive about the vulnerable position of South Africa's unbanked and underbanked population. Walking in Capitec's shadow Westvig was quick to draw a comparison with the titan of Techno Park that lords over SA's banking sector. 'Capitec fundamentally was a lending business… We've built our business as a transaction-led and savings-led bank.' It was a fair point, but also slightly disingenuous. Capitec's lending-first approach has made it one of South Africa's most profitable banks, particularly among lower-income customers. TymeBank's transaction and savings model might sound more palatable, but profitability in banking, especially when serving entry-level customers, typically requires some form of credit extension. Which brings us to the elephant in the room: this SanlamTyme acquisition is precisely about getting into lending in a bigger way. The question becomes whether TymeBank can maintain its 'fair and reasonable and competitive' lending promise while dealing with the realities of default rates and collection challenges that come with unsecured lending to financially vulnerable customers. Playing the loan game Here's the challenge: TymeBank is inheriting an existing loan book from Sanlam Personal Loans. The collection practices, interest rates, and terms of these existing loans were set by Sanlam, not TymeBank. How the digital bank handles this transition, particularly any customers who may be struggling with repayments, will be the first real test of Westvig's non-predatory commitment. The broader South African lending market is notorious for aggressive collection practices, astronomical interest rates on unsecured loans, and terms that can trap borrowers in cycles of debt. TymeBank's entry into this space, regardless of good intentions, puts it in direct competition with established players who have built profitable businesses on precisely the practices Westvig claims to oppose. What this means for you Expect TymeBank to launch more personal loan options soon, but without the exploitative hooks. If you've been excluded from formal credit before, this deal could open the door. For South Africans tired of tiered fees and opaque charges, TymeBank just got a lot more powerful. The numbers will tell the story The transaction's longstop date is 31 March 2026, with Sanlam planning to reinvest the proceeds into its broader growth strategy. That gives TymeBank roughly 18 months to prove that its approach can work at scale in the lending business. The success of this venture will ultimately be measured not by Westvig's well-intentioned statements about financial inclusion and fair lending, but by TymeBank's loan loss provisions, default rates and, most importantly, customer complaints about collection practices in the quarters ahead. If TymeBank can indeed provide competitive, fair lending to South Africa's underbanked population while maintaining profitability, it would represent a genuine breakthrough in financial inclusion. But the graveyard of financial services is littered with good intentions that couldn't survive market realities. DM

IOL News
2 days ago
- IOL News
FSCA warns against platform using deep fake videos of Siya Kolisi for investment
, Springbok captain Siya Kolisi Image: BackpagePix The Financial Sector Conduct Authority (FSCA) warned on Friday that individuals are using a deepfake video involving Siya Kolisi and the logos of amongst others, the FSCA, FirstRand and the South African Reserve Bank (SARB) to solicit investments from the public. Kolisi has made history by becoming the first black captain of the South African rugby team, the Springboks and has shot to fame. The FSCA said the public must be cautious when conducting financial services business with an investment platform purporting to be associated with it, the SARB, First Rand Limited and Standard Bank Limited. In the deepfake video Kolisi is seen promoting investments via a platform, where investors are offered unrealistic returns. Investors are offered returns of between R8 000 and R12 000 per day on an investment of R4 400, and monthly returns up to R160 000 a month. The SARB and FirstRand have distanced itself from the deepfake video and are conducting its own internal investigations regarding the use of its details, in what is clearly a deepfake video. The FSCA also confirms that it is not associated with those behind the deepfake videos. The individuals behind the deepfake video did not respond to FSCA enquiries. To avoid unnecessary risk, the public should refrain from accepting financial advice, assistance, or investment offers from individuals or entities not authorised by the FSCA. Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Next Stay Close ✕ Ad Loading Authorised financial services providers must clearly display their authorisation status in their documentation. If this is not present, it is advised to further investigate before making any payments. It is highly recommended that the public verify that an entity or individual is authorised by the FSCA to provide financial products and services, including for giving recommendations about how to invest. One of the following methods may be used to confirm the status and FSP number of a service provider or a person that claims to be an authorised service provider is a toll-free number: 0800 110 443 or online search for authorised financial institution by license category BUSINESS REPORT