Disabled lifts at Leatherhead Station 'too small' for wheelchair
"Whilst they are fully compliant with national standards, we fully appreciate the frustrations raised," she said. Ms McAuliffe added that when installing lifts at old, historic stations, limited space meant not every wheelchair or mobility scooter would fit as comfortably as others.
Ms McAuliffe said Network Rail was looking to make the rail network "more accessible" for all passengers, including families with buggies, wheelchair users and people who did not feel confident using the stairs.The new lifts and footbridge, which provide step-free access to each platform, were unveiled on Friday, following work that began in January 2024.The station, served by Southern and South Western Railway, previously had no lift access.Epsom & Ewell MP Helen Maguire said the improvements would make a "massive difference for so many individuals who have found it difficult to use the station". The Liberal Democrat said there were a number of constraints on Network Rail, such as finance and space, but added that the correct lifts for everyone should be installed where possible.
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