
I eat in a lot of restaurants. These are my top 8 pet peeves.
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It made me pause. In my many years of food writing, I've realized this: Dining out is about far more than eating. It's also live theater. Restaurants are a hotbed of anthropological fodder, a chance to witness human behavior, quirks, oddities, and foibles — performance art that can slip into comedy or tragedy, depending on how the experience unfolds.
So while I'm taking notes (OK, recording voice memos) about dishes and covertly snapping photos of menus like a CIA agent, I'm also jotting down musings about things I've witnessed: weird server sayings; strange soundtrack choices; menu mishaps.
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Over the years, like McNally, I've compiled a list of restaurant pet peeves. My top eight are below. I'd love to know yours. And, restaurants, it's only fair: Customers aren't perfect. Tell me what bugs you. People who linger too long? Make substitutions based on
Saying, 'Are you still working on that?'
A favorite line as servers clear plates. This is not an appetizing question. It suggests that I'm about to open my parachute and deploy into my nachos with a hammer, pickaxe, and hard hat. 'May I take your plate?' would suffice.
Appetizers that come three to a serving
. This odd convention invites controversy. Most customers do not dine in groups of three; two or four is much more common. And so: The most enterprising of a group has to cut the appetizers in half (messy), leaving the dumpling/crabcake/foie gras hot dog to collapse onto the plate like a deflated balloon at a child's birthday party. Or else a twosome splits the dish, saying, 'No, you take the last one,' back and forth until one of them finally gets up and runs away.
Restaurants without online menus
. Such a letdown! Anticipation is an appetizer. One of the biggest pleasures of dining out is strategizing beforehand — the predinner scroll, best enjoyed while you're pretending to pay attention at a 3 p.m. meeting when you're actually deciding between thinly shaved steak or branzino drizzled with house aioli.
Menus written by a combination of ChatGPT and a Harlequin romance novelist
. By the time I've finished reading 'Swordfish pyramids atop house grain rice with hints of mint, cilantro, and zucchini ribbons with braided shallot on a rosemary cloud' I'm ready for a tumbler of gin, neatly poured over a shimmering glacier of ice.
Marketing gimmicks masquerading as food holidays
. National Ice Cream Day. National Bivalve Day. National Broccoli Day. National Take-Your-Mollusk-to-Work-Day. These promotions veiled as celebrations are gimmicky and make me wonder what's happening behind the scenes to make anyone peddle two-for-one clam strips. Just bring back happy hours.
Tipping in real time
. Used to be, you received your bill in a swanky leather folder, or at least on a tray or clipboard, so you could peruse your tab and do bad math in peace. Now, you're often presented with a payment processor tableside, server hovering, while swilling the last of your martini — the implication being that you must tip at least 20 percent or could be forced to do the dishes.
Referring to a chef as 'Chef.'
You wonder what a zucchini ribbon is, and your server replies, 'I'll ask Chef.' This convention is reserved for upper-echelon celebrities who require no introduction: Prince, Madonna, Beyoncé. A chef is a profession, not a moniker. When's the last time you asked a nurse about your blood pressure medication and they said, 'I'll consult Doctor.' If your child comes home with a poor grade, do you ask, 'Did you talk about this with Teacher?' Have you seen Accountant about your taxes yet? Perhaps it's time to visit Hair Stylist for a trim? I blame the Food Network.
Insider-y menu abbreviations that make no sense
. Maybe it's supposed to make you feel like part of an elite club when you know what Super OG Special Thicc Creamy House Bad Boy Sauce is. But I only find it confusing. Please, just list the ingredients. I really don't want to ask Chef what it all means.
Kara Baskin can be reached at
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Get Winter Soup Club A six-week series featuring soup recipes and cozy vibes, plus side dishes and toppings, to get us all through the winter. Enter Email Sign Up 'Waitstaff that says, 'How are we doing this evening?' and, 'What will we be having?'' — Maureen Cavanaugh, Wayland Advertisement 'QR codes. I think this is an extension of the tableside payment system. Let's dispense with tech in the dining area and focus on the food.' — Susan Healy, Brattleboro, Vt. 'My husband always finishes his meal before I do. I don't like it when the waitstaff tries to clear his plate, silverware, and glass while I am obviously still eating. It seems like they are trying to rush me. Do they need his plate for another customer?' — Robin Schwartz, Centerville Advertisement 'Those silly one-word hip names that are popping up all over the city. Names like Eat, Dish, Ink, Chef. Maybe they're trying to save money on signage?' — Steven Paliotti, Rochester, N.Y. 'My biggest pet peeve is servers who don't write down the order. They think they're impressing me, but it only makes me more anxious because I know there's a good chance of the order being messed up ... and I'm usually correct. — Barry Leavitt, Minneapolis One reader doesn't like it when sandwiches are referred to as "handhelds." Here, the Italian sandwich at Pizza Project in the Speedway Building in Allston. Lane Turner/Globe Staff ''Handhelds.' Seriously? This sounds like something you do when nobody else is around. A sandwich is a sandwich.' — Anonymous, West Roxbury 'When the food runner arrives at the table with no idea of who gets what. ... Hearing 'Who has the steak?' makes me want to put a fork in someone's eye.' — Bryan Klinck, Sandwich 'The server leaves the check and with a big smile says, 'Good night' and goes to a remote part of a restaurant where I likely will never see them again unless I walk into the bus station and interrupt them while they're checking their Snaps or Insta.' — James Pierotti, Hanover 'Being ready to leave and waiting forever for the check. Recently, I ate at a restaurant in The Arsenal and thought maybe I was being held hostage.' — Dave Wilson, Watertown '[Being asked]: 'Have you dined with us before? No? Well, here is a menu. It has appetizers at the top, followed by salads. Those are smaller plates. Then, farther down, are larger plates. Those can be considered entree-size.' It's like: Today is not my first day on Earth, and this is not my first time ever at a restaurant.' — Anonymous Advertisement 'Being referred to as 'you guys': 'Are you guys ready to order?' I'm not a guy.' — Meg Dickerson, Davidsonville, Md. Kara Baskin can be reached at