Bali tourist divides TikTok after posting argument with Finns Beach Club staff over ‘hair found in food'

7NEWS

12-05-2025

A tourist has filmed an argument with the security team at Bali's famous Finns Beach Club after allegedly finding hair in his food, but his entitled approach has divided opinions.
Connor Jevons, from Liverpool in the UK, shared a video on TikTok at the weekend of the tense confrontation between him and the staff at the popular Canggu venue — which is owned by Australian property developer and former AFL player Tony Smith.
In the video, the 26-year-old approaches staff demanding a reimbursement for his food.
'I need to speak with the owner, I have a situation that I need to sort,' Mr Jevons tells a lady at the front desk.
After speaking to the manager he shows her a video he took the day before of his burger and fries being served to him at a poolside VIP table, zooming in on what he claims is a hair in his food.
'I will not post this video as long as we sort this situation out,' he tells the manager.
'Did you request to replace the food?' the manager asked Mr Jevons.
'No, no because I was drunk... I didn't want to cause a problem, because you know sometimes when you're drunk you get aggressive,' Mr Jevons explains.
He tells the manager that his table spent roughly 7.8 million Indonesian Rupiah, which is about $730 Australian dollars, adding that he has been to the venue on other occasions and spent similar amounts.
'So you want the money back for the food that you ordered?' the manager asks.
'I want all the money back, not just the food but for the whole night,' Mr Jevons responds.
'We can't do it,' the staff members says in regards to his refund request.
Mr Jevons leaves his phone recording while more security staff surround the British tourist and ask him to leave.
When Mr Jevons doesn't move, he is escorted out while he speaks to the camera in protest.
'People, this is what happens at Finns Beach Club. . . this is meant to be the 'world's best beach club',' he shouts.
'Everybody stop touching me,' he demands, while looking for his motorbike.
'I'm looking for my motorbike bro,' Mr Jevons repeats after a security guard pushes him away from the beach club.
Mr Jevons continues to ask security for a refund, telling the guards about the following he has on TikTok.
'I will delete all of the footage if you give me my reimbursement,' he tells the security guards while they try to find his motorbike.
Mr Jevons posted the video on his TikTok account, asking his 100,000 followers what their thoughts on the situation are.
Over a million people have viewed the video and followers have replied with differing opinions, some applauding Mr Jevons and others unconvinced by his behaviour.
'NGL why refund for the whole table… you enjoyed everything but the food — therefore food refund should be sufficient?' one person said.
'Refunding for the food is fair, but that's it,' another agreed.
'Love this guy, takes no shit s*** and has the heart of a lion,' another commented.
PerthNow have reached out to Finns Beach Club for a comment about the incident.