Salesforce Agentforce 2.0 Boosting Productivity: Tech Disruptors
'Most customer service reps have five to twenty different tabs open in their browser of all these different systems—it's the modern equivalent of the swivel chair.' Explains Salesforce AI executive vice president and general manager Adam Evans. In this episode of Tech Disruptors, Evans joined Bloomberg Intelligence senior technology analyst Anurag Rana for a discussion encompassing several key initiatives Salesforce is doing with data and AI with products such as Agentforce and Data Cloud. Additionally, the two recap Salesforce's recent partnership with Google Cloud and what Gemini can do for the former's AI tools.
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