Apple taps Tata for iPhone and MacBook repairs in India
Apple has officially partnered with India's Tata Group to handle iPhone and MacBook repairs in the country, Reuters reported this week, a significant shift that underlines India's rising importance in Apple's global strategy.
Tata will now take over after-sales repair operations from Wistron's Indian subsidiary, ICT Service Management Solutions. The repairs, including advanced tasks like motherboard fixes and screen replacements, will be centralised at Tata's Karnataka campus. This is the same facility that already assembles iPhones for both domestic consumption and export.
While Apple's authorised service centres across India will continue to handle standard repairs, more complex cases will now be routed through Tata's site. This move not only streamlines service delivery but further embeds Tata as a key player in Apple's India operations.
Tata already operates three Apple-related facilities in southern India and is reportedly the first Indian company to take on full-scale iPhone assembly. Now, with repairs added to the portfolio, the company is extending its control across more of the iPhone lifecycle, from manufacturing to servicing.
Apple's expanding relationship with Tata comes amid growing efforts to reduce reliance on China for both manufacturing and logistics. With tensions between the US and China continuing to simmer, India has emerged as a more geopolitically stable and cost-effective partner.
Apple shipped a record 11 million iPhones in India in 2024, growing from a mere 1% market share in 2020 to around 7% today, according to Counterpoint Research. The company is also on track to open its third retail store in Bengaluru's Phoenix Mall of Asia, a clear sign of rising consumer demand.
This growing installed base naturally demands stronger service and repair infrastructure, which the Tata partnership appears poised to deliver.
Industry watchers believe the move could signal more than just a service overhaul. According to Prabhu Ram of CyberMedia Research, 'Tata's deepening partnership with Apple could also pave the groundwork for Apple directly selling refurbished devices in India, like how it does in the United States.'
Apple has yet to officially confirm plans for refurbished sales or comment on the repair transition. But with Tata now managing both production and post-sale support, the groundwork is clearly being laid for a more integrated, and potentially circular, Apple ecosystem in India.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Economic Times
an hour ago
- Economic Times
De Beers draws interest from billionaire Agarwal, Qatari funds, sources say
Live Events (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel Diamond giant De Beers has drawn interest from at least six consortia, including billionaire Anil Agarwal , Indian diamond firms and Qatari investment funds, sources close to the companies told Beers is being carved out of Anglo American as the London-listed miner refocuses on copper and iron ore but the move comes with global diamond prices under chairman of Vedanta Resources , which has mines in Zambia and South Africa, is among the interested parties, as part of a bigger group, two sources and Agarwal both declined to companies including KGK Group and Kapu Gems, which dominate the domestic cutting and polishing trade, and are De Beers's biggest customers, have also expressed an interest, two sources with knowledge of the matter Group and Kapu Gems did not respond to requests for American, whose book value for De Beers stands at $4.9 billion, following $3.5 billion in impairments over the last two years, said it has retained financial advisers Morgan Stanley, Goldman Sachs and Centerview to help with a sale or a demerger and potential listing.
Time of India
an hour ago
- Time of India
Nilekani commits second multi-year grant to AI4Bharat
Bengaluru: Infosys cofounder and chairman Nandan Nilekani committed a second multi-year grant to AI4Bharat—an open-source initiative at IIT Madras that is building foundational AI models for Indian languages. Its work spans speech recognition, machine translation, text-to-speech, and language understanding for all major Indian languages. In 2020, Nilekani saw the transformative potential of AI in Indian languages. Nilekani-founded EkStep Foundation and AI4Bharat began investing in language digitisation, data infrastructure, and early models tailored to Indian linguistic diversity. Applications were built within weeks of ChatGPT's release, ranging from chatbots in regional languages to integrations in governance and education. AI4Bharat's models became the underlying infrastructure for this deployment. AI4Bharat has become the language backbone of India's AI stack. Its open-source speech, translation, and text-to-speech models now power key public digital platforms. Bhashini, India's national language platformunder the IndiaAI Mission, has adopted AI4Bharat's models to scale multilingual services across governance, healthcare, and finance. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch CFD với công nghệ và tốc độ tốt hơn IC Markets Đăng ký Undo The Supreme Court's SUVAS system translates judgments into regional languages. Agricultural chatbots like Kisan e-Mitra use these models to deliver real-time information to farmers. AI4Bharat's language datasets—meticulously collected in all 22 constitutionally recognised Indian languages—have been released as public goods, openly available for use through the AI4Bharat website and integrated into AIKosh, India's open AI repository. "Inclusion begins with access—and for Bharat, that means language," said Nilekani. "AI4Bharat is building the infrastructure that ensures every AI divide, the vision of 'AI for All' is extremely relevant for our country. Indians can access digital services in the language they speak." Prof V Kamakoti, director of IIT Madras, said, "With the growing need for Bharat-specific AI models and also reducing the possibility of a potential. The 2022 grant established the Nilekani Centre at AI4Bharat, supported by EkStep Foundation. Over three years, this effort demonstrated how to build population-scale, high-quality, and open-source language infrastructure through community participation and scientific rigour. "I strongly believe that India can be the use case capital of AI in the world," said Nilekani. "With our DPI foundation, we can build better AI, and in turn, AI can turbocharge DPI. Our belief is that AI should be inclusive, not extractive. It should amplify every human being's potential. That's our vision of AI for the people—AI to make lives better, AI to amplify human potential. People plus AI is how we hope to leverage AI and actually make it work for people at scale." Get the latest lifestyle updates on Times of India, along with Eid wishes , messages , and quotes !
&w=3840&q=100)
Business Standard
an hour ago
- Business Standard
JBM auto to enter global e-bus mkt with first launch in Germany next month
The product has been developed based on extensive research that included feedback from potential customers in the European market Puja Das Delhi Listen to This Article JBM Auto, a $3 billion global Indian conglomerate, is preparing to enter the international electric bus (e-bus) market with its first launch of a city bus, Eco-life, in Germany this month, said vice-chairman and managing director Nishant Arya. The launch comes at a time when India and the European Union (EU) are negotiating a free trade agreement (FTA), anticipated to conclude by the end of this year. JBM plans to launch several global products in regions, including North America, South America, Southeast Asia, the Asia Pacific, West Asia, and African countries this year. With entering Germany, the Indian automaker plans to
