logo
IRCTC terminates contract with vendor after company staff manhandle passenger on train

IRCTC terminates contract with vendor after company staff manhandle passenger on train

The Hindu09-05-2025

After a detailed investigation into the incident involving the mishandling of a passenger on Hemkunt Express by catering staff onboard the train, the Indian Railway Catering and Tourism Corporation (IRCTC) has terminated its catering contract with Hotel Rajasthan with immediate effect, the state-owned PSU said on Thursday (May 8, 2025).
A penalty of ₹5 lakh was imposed on the company and an FIR lodged by the Government Railway Police (GRP), Kathua.
A passenger who was travelling in the 3AC coach of Train No. 14609 to Vaishno Devi was allegedly manhandled by the catering staff employed by the IRCTC-appointed vendor, a few hours after he filed an online complaint on RailMadad app about being overcharged for a bottle of water.
A video of the incident was posted by the passenger on his YouTube channel, and a clip also shared on X went viral on Thursday. In the video, several men — allegedly pantry staff dressed in green T-shirts — are seen walking towards the passenger, and asking him to come down from his upper berth.
The men demanded the passenger to descend, and when he refused, one of them climbed up and started pulling at his clothes. In a video, the passenger later said that he had sustained minor injuries due to the scuffle.
The termination letter sent by IRCTC to M/s Hotel Rajasthan stated: 'An incident regarding overcharging and sale of unapproved brand of portable drinking water (PDW) on [Train No.] 14609 was reported… and incident of manhandling by the licensee staff was reported... Your vendor has been identified as Mr. Pawan Kumar and photo retrieved from the complaint on X which establish that the vendor is of M/s Rajasthan.'
'The video uploaded by the complainant clearly establishes that the complainant was threatened and manhandled by licensee staff including Mr. Pawan Kumar. The licensee vendor, Mr. Pawan Kumar has acted in a criminal manner, which has tarnished the image of IRCTC and the Indian Railways,' it further stated.
IRCTC said that the matter was in breach of Clause 5.12, which states that the licensee will not carry on any unlawful/illegal activity in pantry car/at stations, and deemed it a fit case of termination of contract.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Documentary screening in haste, can jeopardise murder trial: Moosewala's father
Documentary screening in haste, can jeopardise murder trial: Moosewala's father

Hindustan Times

time38 minutes ago

  • Hindustan Times

Documentary screening in haste, can jeopardise murder trial: Moosewala's father

After British broadcaster BBC World Service released a two-part documentary, 'The Killing Call', on YouTube on the assassination of popular Punjabi singer Sidhu Moosewala on Wednesday morning, his father, Balkaur Singh Sidhu, alleged that the screening in haste could jeopardise the ongoing criminal trial into the murder. 'The documentary builds a false narrative and maligns Moosewala's image. It has been released online in haste for commercial gains and could jeopardise the ongoing trial of his murder,' Balkaur said after a function at Musa village in Mansa district to mark the birth anniversary of the singer, born Shubhdeep Singh Sidhu. The documentary was originally scheduled for a public screening at Juhu, Mumbai, coinciding with Moosewala's birthday. However, amid growing controversy and legal objections, the broadcaster shifted the release to YouTube. The first part of the documentary is on Moosewala's early life, rise to fame, and controversies surrounding him. The second part delves into the circumstances surrounding his assassination on May 29, 2022, in Mansa district. The 28-year-old singer was driving his jeep without police security when attackers fired over 30 bullets at him. He was later discovered slumped in the driver's seat. Canada-based Goldy Brar, who has alleged ties to the Lawrence Bishnoi gang, claimed responsibility for the killing and has since been designated an 'individual terrorist' by the National Investigation Agency. The case remains under investigation, with no convictions yet, while Brar continues to evade arrest. New songs runaway hits Moosewala's family released three new songs of the slain rapper — '0008', 'Neal', and 'Take Notes' — on his YouTube channel at 10am on Wednesday. With this, the total number of songs released after Moosewala's death touched 11. Within four hours of the release, each of the tracks had more than 18 lakh views. Balkaur Singh said: 'We have full faith that the court will do justice in our son's murder. Unfortunately, all those who claimed to be standing with our family were seen giving interviews to the foreign broadcaster.' The Mansa court listed Balkaur's petition for hearing on Thursday but refused to stay the screening. Balkaur has named the foreign broadcaster along with two individuals, Ishleen Kaur and Ankur Jain, as respondents in the suit. The investigative documentary interviewed Canada-based gangster and key conspirator in Moosewala's murder, Goldy Brar. In the voice notes, Brar alleges why he ordered the singer's killing. The documentary has interviews with two senior police officers of Punjab and Delhi, who worked on solving the murder and arrested several accused. Besides the singer's friends, his former manager and journalists were also interviewed to trace Moosewala's journey from a village in Punjab to the 'hip-hop scene of eastern Canada'. They talked about people in his life, his association with gangsters and circumstances. 'It's a story that takes us from the turbulent history of Punjab to the contested politics of modern India, and from the shadowy world of organised crime to a chilling phone call with the fugitive gangster, who says he ordered the hit,' the BBC World Service says in the video's description. Old video clips of interviews with Moosewala and his father also find space in the documentary.

'The Killing Call': BBC releases Sidhu Moosewala documentary on YouTube despite father's protest
'The Killing Call': BBC releases Sidhu Moosewala documentary on YouTube despite father's protest

Mint

timean hour ago

  • Mint

'The Killing Call': BBC releases Sidhu Moosewala documentary on YouTube despite father's protest

The BBC World Service released a two-part documentary called 'The Killing Call' on YouTube on Tuesday, focusing on the murder of popular Punjabi singer Sidhu Moosewala. The release went ahead despite a legal request from Moosewala's father, Balkaur Singh, who had approached a court in Mansa to try and stop it from being shown. Originally, the documentary was set to be screened publicly in Mumbai on June 11, which is Moosewala's birth anniversary. But due to growing controversy and legal challenges, the BBC World Service decided to release it on YouTube instead. The BBC World Service released a two-part documentary called 'The Killing Call' on YouTube on Tuesday, focusing on the murder of popular Punjabi singer Sidhu Moosewala. The release went ahead despite a legal request from Moosewala's father, Balkaur Singh, who had approached a court in Mansa to try and stop it from being shown. Originally, the documentary was set to be screened publicly in Mumbai on June 11, which is Moosewala's birth anniversary. But due to growing controversy and legal challenges, the BBC World Service decided to release it on YouTube instead. A civil judge, Rajinder Singh Nagpal, heard a case filed by Balkaur Singh but refused to issue a temporary order to stop the documentary. The court has now listed the case for a full hearing on June 12. In his suit, Singh named the BBC and two individuals – Ishleen Kaur and Ankur Jain – as respondents. Balkaur's lawyer, Satinder Pal Singh, said the family believes the documentary could affect the ongoing criminal trial into Moosewala's murder and breach their right to privacy. A civil judge, Rajinder Singh Nagpal, heard a case filed by Balkaur Singh but refused to issue a temporary order to stop the documentary. The court has now listed the case for a full hearing on June 12. In his suit, Singh named the BBC and two individuals – Ishleen Kaur and Ankur Jain – as respondents. Balkaur's lawyer, Satinder Pal Singh, said the family believes the documentary could affect the ongoing criminal trial into Moosewala's murder and breach their right to privacy. Father says family's permission was ignored In earlier complaints to the Director General of Police in Maharashtra and the Juhu police station, Balkaur Singh claimed that the BBC documentary used Sidhu Moosewala's name, image, and life story without getting the family's permission. He also alleged that invitations had been sent out to people claiming they would share 'unknown details' about the late singer – something he believes could damage his son's reputation. Balkaur added that the Maharashtra Police have not responded to the complaints he filed last week. The BBC's two-part documentary covers Sidhu Moosewala's journey and tragic death. The first episode looks at his early life, his rise to fame, and the controversies he faced. The second episode focuses on the events leading up to his murder on 29 May 2022 in Punjab's Mansa district. 'It's a story that takes us from the villages of rural India to the hip-hop scene of eastern Canada, from the turbulant history of Punjab to the contested politics of modern India, and from the shadowy world of organised crime to a chilling phone call with the fugitive gangster, who says he ordered the hit,' the BBC world service, said in the video's description. The documentary includes interviews with Sidhu Moosewala's friends, journalists, and police officers from both Punjab and Delhi. It also features an audio interview with Canada-based gangster Goldy Brar, who claimed he was behind the murder. Moosewala's killing Sidhu Moosewala, whose real name was Shubhdeep Singh Sidhu, was shot dead in broad daylight while travelling without police protection. His death shocked people across India and the global Punjabi community. The 28-year-old singer was attacked by gunmen who fired more than 30 bullets. Locals later found him slumped in the driver's seat of his vehicle. Goldy Brar, who is believed to be linked to the Lawrence Bishnoi gang, publicly claimed responsibility for the murder. He has since been declared an 'individual terrorist' by India's National Investigation Agency (NIA). The investigation is still ongoing. No one has been convicted yet, and Brar remains on the run.

Vegas streamer was shot dead by a rival YouTuber after a feud over copyright strikes
Vegas streamer was shot dead by a rival YouTuber after a feud over copyright strikes

Time of India

timean hour ago

  • Time of India

Vegas streamer was shot dead by a rival YouTuber after a feud over copyright strikes

In a harrowing turn of events straight out of a digital-age nightmare, a YouTuber rivalry appears to have erupted into fatal violence on the Las Vegas Strip. Two people were gunned down in front of the iconic Bellagio fountains — and it all may have unfolded live on a now-removed livestream. At around 10:30 p.m. on Sunday, Las Vegas police officers heard gunshots during a routine patrol on South Las Vegas Boulevard. They found a man and woman — later identified as 44-year-old Rodney Finley and 43-year-old Tanisha Finley — suffering from multiple gunshot wounds. Both were declared dead at the scene. By Monday morning, the suspected shooter, 41-year-old Manuel Ruiz, had turned himself in to authorities at a Henderson police station. On June 8, 2025, near the Bellagio in Las Vegas, YouTuber Finny Da Legend and a woman were fatally shot during a livestream by another YouTuber, allegedly SinCity-MannyWise, over a social media dispute. Police detained the suspect, and the area was locked down. Rivalry over content spirals into chaos Rodney Finley, known to his followers as 'Finny Da Legend', had built a YouTube presence livestreaming life in Las Vegas. But his content also frequently called out Ruiz, who ran a channel under the name SinCity-Manny. Their online tension became public last year when Finley accused Ruiz of hitting his channel with a copyright strike — a move that could have led to channel termination under YouTube's policy. In a now-deleted video titled 'Look at what Sin City Family (Pmanny & Julie) Did to Me,' Finley shared screenshots of the YouTube violation. The incident may have intensified a feud that already seemed personal and bitter. According to a police report, Ruiz described their relationship as a 'rivalry' and claimed he acted in self-defence, insisting he had no idea the Finleys were livestreaming at the time. The livestream, which captured the terrifying moment gunfire broke out and bystanders scattered in panic, has since been removed. Awaiting justice Ruiz is currently being held without bail as he awaits a court appearance scheduled for Thursday.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store