Morrisons shoppers fury over ‘frustrating' More card offer after item SELLS OUT

The Sun

a day ago

FRUSTRATED Morrisons shoppers are fuming after the supermarket encouraged customers to spend more but then ran out of promised rewards.
The retail giant introduced a special offer in February offering free or discounted luxury kitchen essentials in exchange for spending certain amounts.
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Customers earn one More Card stamp for each £10 spent in-store.
Once shoppers have earned 15 - the equivalent of spending £150 - they can unlock discounts on an array of top quality Pyrex kitchen containers.
Or, once reaching 30 stamps or above, the items become free depending on the value of the Pyrex product.
For example, a 2.6litre dish worth £30 is available for 50 stamps – equivalent to spending £500.
Other container sizes on offer include 600ml and 1.1litre tubs. There's also a hand pump which draws air out of the containers to keep food fresher for longer.
The promotion has been a hit shoppers keen to get their hands on the items in exchange for loyally shopping at Morrisons.
Yet some dismayed customers who have tried to redeem their stamps have found they were unable to get the Pyrex pieces they wanted.
Many are concerned they will run out of time to get hold of the items before the promotion ends on June 22.
One customer on social media platform X.com said this week: 'Will there be more stocks of the Pyrex dishes before the 22nd? I waited until I knew how many stamps I was going to get before I redeemed & now they've only got the vacuum pumps left in my local store."
Another added: 'How frustrating after save for dishes in your offer (Pyrex vacuum dishes) to be told that store doesn't have any….
'Bad planning on your part and annoying for loyal customers who are supporting you.'
Shopping discounts - How to make savings and find the best bargains
A third added: 'My local store in Grays has had those free Pyrex Tubs at the front of the store since you started that promotion with the stamps.
'Now it's come towards the end of the promotion & I have enough stamps to swap over for some, the store haven't got any in.
'Will they be getting some in before the promotion ends on the 22nd June? I've read a lot of stores don't have any left now which seems a real shame for everyone who has spent money with you, collecting those stamps.'
A customer also wrote on the Trustpilot website: 'Disappointed with this Pyrex offer.
'Saved up the stamps to find they only have the small dishes left and no vacuum pumps…
'Defeats the purpose really and the message is don't bother spending more to get nothing.'
This weekend is the last date for customers to earn stamps, they will then have a two week redemption period to redeem their stamps for their Pyrex dish of choice.
Morrisons said: "The Pyrex campaign has been hugely popular with our customers.
'With just three weeks to go we are working closely with our supply chain team on a daily basis to monitor and order more stock to meet the demand."
It's understood as the campaign comes to a close, Morrisons has moved large amounts of Pyrex products to the checkout areas, and increased the display space, to ensure stock is available and accessible to customers.
What is Morrisons' More Card scheme?
The loyalty scheme was reintroduced in 2023 and has proved popular with many shoppers.
It allows customers who have saved 5,000 Points, to receive a £5 Morrisons voucher which can be redeemed on a future shop, in store or online.
It can be used as a physical card or app and customers will be able to earn points on specific products and counters in store and online.
That means you won't earn points on every single item.
Customers can also earn five points for every litre of fuel bought in a Morrisons petrol filling station.
Examples of points you would get based on purchases include:
100 More Points for every five pack of doughnuts (89p)
500 More Points for every £5 spent at the pizza counter
600 More Points for every £6 spent in a Morrisons café
100 More Points for every British BBQ meat pack from the butcher's counter
Once a customer has saved 5,000 points, they will receive a "Morrisons Fiver" which can be redeemed on a future shop.
Shoppers on the loyalty scheme will still be able to get exclusive prices on certain products, including Pringles, Nescafe instant coffee and Cathedral City cheese after the supermarket launched those last October.
The Pyrex offer is another example of excluisve offers for loyalty members.
However, last month the supermarket stopped two of its popular food offers for loyalty members.
Fish Fridays and Steak Saturdays have for years given customers with More Cards 20% off fish and steak from the stores' Market Street counters.
But the supermarket recently removed the offers as it says customers wanted value all week-long, not just certain days of the week.
Instead it has now added 125 fish and steak products to its three for £10 offer, which is available all the time, as well as offering other deals on certain dates.
Supermarket loyalty schemes - which has one?
MOST UK supermarkets have loyalty schemes so customers can build up points and save money while they shop.
Here we round up what saving programmes you'll find at the big brands.
Iceland: Unlike other stores, you don't collect points with the Iceland Bonus Card. Instead, you load it up with money and Iceland will give you £1 for every £20 you save.
Lidl Plus: Lidl customers don't collect points when they shop, and are instead rewarded with personalised vouchers that gives them money off at the till.
Morrisons: The My Morrisons: Make Good Things Happen replaces the More Card and rewards customers with personalised money off vouchers via the app.
Sainsbury's: While Sainsbury's doesn't have a personal scheme, it does own the Nectar card which can also be used in Argos, eBay and other shops. You need 200 Nectar points to save up £1 to spend on your card. You need to spend at least £1 to get one Nectar point.
Tesco: Tesco Clubcard has over 17million members in the UK alone. You use it each time you shop and build up points that can be turned into vouchers - 150 points gets you a £1.50 voucher. Here you need to spend £1 in Tesco to get one point.
Waitrose: myWaitrose also doesn't allow you to collect points but instead you'll get access to free hot drinks, and discounts off certain brands in store.
Loyalty scheme changes at other retailers
Sainsbury's also recently made a huge change to its Nectar loyalty scheme for 18 million customers.
The UK's second biggest grocery store has introduced a new security feature on its loyalty card app to prevent points from being stolen.
The free scheme allows customers to earn one Nectar point for every £1 spent at Sainsbury's, both in-store and online.
How to save money on your food shop
Consumer reporter Sam Walker reveals how you can save hundreds of pounds a year:
Odd boxes - plenty of retailers offer slightly misshapen fruit and veg or surplus food at a discounted price.
Lidl sells five kilos of fruit and veg for just £1.50 through its Waste Not scheme while Aldi shoppers can get Too Good to Go bags which contain £10 worth of all kinds of products for £3.30.
Sainsbury's also sells £2 "Taste Me, Don't Waste Me" fruit and veg boxes to help shoppers reduced food waste and save cash.
Food waste apps - food waste apps work by helping shops, cafes, restaurants and other businesses shift stock that is due to go out of date and passing it on to members of the public.
Some of the most notable ones include Too Good to Go and Olio.
Too Good to Go's app is free to sign up to and is used by millions of people across the UK, letting users buy food at a discount.
Olio works similarly, except users can collect both food and other household items for free from neighbours and businesses.
Yellow sticker bargains - yellow sticker bargains, sometimes orange and red in certain supermarkets, are a great way of getting food on the cheap.
But what time to head out to get the best deals varies depending on the retailer. You can see the best times for each supermarket here.
Super cheap bargains - sign up to bargain hunter Facebook groups like Extreme Couponing and Bargains UK where shoppers regularly post hauls they've found on the cheap, including food finds.
"Downshift" - you will almost always save money going for a supermarket's own-brand economy lines rather than premium brands.
The move to lower-tier ranges, also known as "downshifting" and hailed by consumer expert Martin Lewis, could save you hundreds of pounds a year on your food shop.