Update on Qantas frequent flyers data hack
Qantas says it has been contacted by a group claiming to be behind the theft of the data of millions of its frequent flyers last week,
The airline said in a statement late on Monday that 'a potential cybercriminal has made contact' but it would not disclose if a ransom was being sought.
'As this is a criminal matter, we have engaged the Australian Federal Police and won't be commenting any further on the detail of the contact,' a Qantas spokesman said.
Qantas said it was working with cybersecurity experts 'to validate' the authenticity of the communication.
'There is no evidence that any personal data stolen from Qantas has been released but, with the support of specialist cybersecurity experts, we continue to actively monitor,' the airline said.
Chief executive Vanessa Hudson said on Friday Qantas was working with authorities to resolve the matter, Picture: NewsWire / Luis Enrique Ascui
The airline confirmed last Wednesday that a cyber attack occurred in one of its Filipino call centres, and customers' names, dates of birth, emails, and frequent flyer numbers were stolen.
Other personal information such as credit card, passport, and financial details were not stored in those centres, Qantas has said.
In an update released on Friday morning, Qantas said about six million customers had been impacted but that the airline's system 'remains secure'.
We have also increased resourcing in our contact centres to support our customers and have received more than 5000 inquiries through our dedicated customer support line established following the cyber incident.'
The airline issued an email to customers on Wednesday, in which Ms Hudson told those affected they did not need to change their passwords.
'I want to reassure our Qantas Frequent Flyers that there's no requirement to reset your password or pin,' she said.
'If you're having trouble accessing your account, reset your password or call the Qantas Frequent Flyer Service Centre.'
Affected customers can contact Qantas' support line on 1800 971 541 or +61 2 8028 0534.
In an update on Friday, the Australian Federal Police said Qantas had been 'highly engaged' with the authorities investigating the breach.
Originally published as Qantas says it has been contacted by a group claiming to have stolen data of its frequent flyers
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Courier-Mail
5 hours ago
- Courier-Mail
Sean ‘Diddy' Combs received standing ovation from fellow inmates after partial conviction
Don't miss out on the headlines from Celebrity Life. Followed categories will be added to My News. Sean 'Diddy' Combs received a standing ovation from his fellow inmates when he returned to jail after he was acquitted of sex trafficking charges in his trial. Marc Agnifilo, the lead lawyer for the Act Bad rapper, told People that his client's fellow inmates at the Metropolitan Detention Center in Brooklyn, New York, viewed the partial acquittal as a sign of hope. Combs with ex-girlfriend Cassie Ventura, who testified against him during the trial. Picture:In this courtroom sketch, Combs reacts after he was convicted of prostitution-related offences but acquitted of sex trafficking and racketeering charges. Picture: Elizabeth Williams via AP 'They all said, 'We never get to see anyone who beats the government,'' Agnifilo said. The former Manhattan Assistant District Attorney went on to describe Combs' overall emotional and mental state, per Page Six. 'He's doing okay,' Agnifilo shared, adding that the Revolt co-founder, 55, 'realises he has flaws like everyone else that he never worked on.' Combs' mother, Janice, leaving court with other family members. Picture: Eduardo'He burns hot in all matters,' the lawyer continued. 'I think what he has come to see is that he has these flaws and there's no amount of fame and no amount of fortune that can erase them. You can't cover them up.' Last Wednesday, Combs finally learned his fate in his eight-week sex-trafficking trial after a jury reached a verdict. People react outside Manhattan Federal Court after the verdict was handed down. Picture: Eduardo/AFP The disgraced rapper was found not guilty on two counts of sex trafficking by force, fraud or coercion, and on racketeering conspiracy. However, he was convicted on two counts of prostitution, with each charge carrying a maximum of 10 years in prison. After the verdict was read, Combs' legal team urged Judge Arun Subramanian to release him on bail pending his sentencing. Subramanian denied the record producer's request because his attorneys failed to demonstrate that he posed 'no danger to any person.' Combs' sentencing hearing is set for October 3. This article originally appeared in Page Six and was reproduced with permission. Originally published as Sean 'Diddy' Combs received standing ovation from fellow inmates after partial conviction
Mercury
6 hours ago
- Mercury
Update on Qantas frequent flyers data hack
Don't miss out on the headlines from Business Breaking News. Followed categories will be added to My News. Qantas says it has been contacted by a group claiming to be behind the theft of the data of millions of its frequent flyers last week, The airline said in a statement late on Monday that 'a potential cybercriminal has made contact' but it would not disclose if a ransom was being sought. 'As this is a criminal matter, we have engaged the Australian Federal Police and won't be commenting any further on the detail of the contact,' a Qantas spokesman said. Qantas said it was working with cybersecurity experts 'to validate' the authenticity of the communication. 'There is no evidence that any personal data stolen from Qantas has been released but, with the support of specialist cybersecurity experts, we continue to actively monitor,' the airline said. Chief executive Vanessa Hudson said on Friday Qantas was working with authorities to resolve the matter, Picture: NewsWire / Luis Enrique Ascui The airline confirmed last Wednesday that a cyber attack occurred in one of its Filipino call centres, and customers' names, dates of birth, emails, and frequent flyer numbers were stolen. Other personal information such as credit card, passport, and financial details were not stored in those centres, Qantas has said. In an update released on Friday morning, Qantas said about six million customers had been impacted but that the airline's system 'remains secure'. We have also increased resourcing in our contact centres to support our customers and have received more than 5000 inquiries through our dedicated customer support line established following the cyber incident.' The airline issued an email to customers on Wednesday, in which Ms Hudson told those affected they did not need to change their passwords. 'I want to reassure our Qantas Frequent Flyers that there's no requirement to reset your password or pin,' she said. 'If you're having trouble accessing your account, reset your password or call the Qantas Frequent Flyer Service Centre.' Affected customers can contact Qantas' support line on 1800 971 541 or +61 2 8028 0534. In an update on Friday, the Australian Federal Police said Qantas had been 'highly engaged' with the authorities investigating the breach. Originally published as Qantas says it has been contacted by a group claiming to have stolen data of its frequent flyers
Sky News AU
8 hours ago
- Sky News AU
Update on Qantas frequent flyers data hack
Qantas says it has been contacted by a group claiming to be behind the theft of the data of millions of its frequent flyers last week, The airline said in a statement late on Monday that 'a potential cybercriminal has made contact' but it would not disclose if a ransom was being sought. 'As this is a criminal matter, we have engaged the Australian Federal Police and won't be commenting any further on the detail of the contact,' a Qantas spokesman said. Qantas said it was working with cybersecurity experts 'to validate' the authenticity of the communication. 'There is no evidence that any personal data stolen from Qantas has been released but, with the support of specialist cybersecurity experts, we continue to actively monitor,' the airline said. The airline confirmed last Wednesday that a cyber attack occurred in one of its Filipino call centres, and customers' names, dates of birth, emails, and frequent flyer numbers were stolen. Other personal information such as credit card, passport, and financial details were not stored in those centres, Qantas has said. In an update released on Friday morning, Qantas said about six million customers had been impacted but that the airline's system 'remains secure'. We have also increased resourcing in our contact centres to support our customers and have received more than 5000 inquiries through our dedicated customer support line established following the cyber incident.' The airline issued an email to customers on Wednesday, in which Ms Hudson told those affected they did not need to change their passwords. 'I want to reassure our Qantas Frequent Flyers that there's no requirement to reset your password or pin,' she said. 'If you're having trouble accessing your account, reset your password or call the Qantas Frequent Flyer Service Centre.' Affected customers can contact Qantas' support line on 1800 971 541 or +61 2 8028 0534. In an update on Friday, the Australian Federal Police said Qantas had been 'highly engaged' with the authorities investigating the breach. Originally published as Qantas says it has been contacted by a group claiming to have stolen data of its frequent flyers
